December 20, 2016

Who Do I Call...About a Letter I Received from Freddie Mac?

Who Do I Call … About a Letter I Received from Freddie Mac?

Did you receive a letter from Freddie Mac with the subject, "Borrower Notification: Freddie Mac Has Purchased Your Loan" but don't know what it means or what to do about it?

The short answer: Relax. You don't need to do anything.

Let's start with a little background. Freddie Mac buys mortgages that meet our requirements from approved lenders so that those lenders have the funds to make loans to additional qualified borrowers. We're required by law to notify borrowers in writing when we buy their loans.

That's why you received a letter from us. But the terms of your loan and the way you make your payments haven't changed. It's important that you continue to send your monthly payments directly to the servicer of your mortgage, at the address on your mortgage statement, and not to Freddie Mac.

Learn more about borrower notification letters.

Call your servicer (who doesn't change even though we now own your mortgage) if you still have questions.