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About Homeownership

Freddie Mac's Online Guide to the Homebuying Process

Making Home Affordable Program


In support of President Obama’s Making Home Affordable Program, Freddie Mac offers two options to help you keep your home:

  • Home Affordable Refinance: This option can help you refinance into a more affordable mortgage if you’re paying your mortgage on time but you’re unable to refinance to a lower rate because you owe more on your mortgage than your home is currently worth.
  • Home Affordable Modification: This option can help you get mortgage payments you can afford if you’re delinquent in making your monthly mortgage payments, in the foreclosure process, or current on your payments but have recently experienced hardship and you are about to miss a payment.

To get help using the Making Home Affordable Program, call your lender right away. (Your lender is the company to whom you make your mortgage payments. A lender can also be called a “servicer.”) Use the customer service contact information located on your mortgage statement.

If your loan is owned by Freddie Mac (or Fannie Mae), you may be eligible. Even if your loan is not owned by Freddie Mac (or Fannie Mae), your bank may offer Making Home Affordable or other options. Always ask!

Helpful Hints

  • To get help faster, have your personal financial documents in hand BEFORE you call your lender.
  • Can’t reach your lender? Get FREE help in English, Spanish and other languages:
    • Call the Homeowner’s HOPETM Hotline at 888-995-HOPETM
    • Find a HUD-approved housing counselor

Beware of Foreclosure Rescue Scams
Help is Free!

  • There’s never a fee to get help with Making Home Affordable from your lender or a HUD-approved housing counselor.
  • Beware of anyone who asks you to pay a fee in exchange for housing counseling services or modification of a delinquent loan. Do not pay – walk away!
  • Beware of people who pressure you to sign papers.
  • Beware of anyone who says they can “save” your home if you sign or transfer over the deed to your house. Do not sign over the deed to your property to any organization or individual unless you are working directly with your mortgage company to forgive your debt.
  • Never submit your mortgage payments to anyone other than your mortgage company without their approval.

How to Get Help


Need Help With Your Mortgage?

Learn how you may be able to make your mortgage payment more affordable.

Help You Can Trust



How to get help with your mortgage through the President's plan – plus advice and resources that are available in both English and Spanish.

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