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Government and Industry Relations FAQ

Freddie Mac's Government and Industry Relations team is committed to ensuring that Members of Congress and their staff have the information they need regarding Freddie Mac and its business policies to serve their constituents and to understand our commitment to our mission.

Submitting an Inquiry to Government Relations

1. How can Freddie Mac Government Relations help you?
2. How do I submit an inquiry to Government Relations?
3. What if my inquiry is urgent?
4. What should I expect when I submit a new inquiry?

Freddie Mac Loan Look-up Tool

5. How can I find out if a loan belongs to Freddie Mac?

Freddie Mac Foreclosure Alternatives: Modifications, Refinances, Short Sales, Deeds-in-Lieu

6. What are the foreclosure alternatives?
7. What are Freddie Mac's forbearance options?
8. What are mortgage relief options for service members, including members of the military?

Options After Foreclosure

9. What are the options after foreclosure?
10. Where can I find more information about eviction, rental options and cash for keys?

Freddie Mac-owned Homes for Sale

11. Where can I find Freddie Mac homes listed for sale?

Freddie Mac's role in the Housing Market and Economic Data by State

12. How can I obtain housing and economic data for my state?
13. What is Freddie Mac and what is its role in the housing market?

Submitting an Inquiry to Government Relations

1. How can Freddie Mac Government Relations help you?
   Freddie Mac Government Relations can help to answer questions and concerns that your constituents may have with regard to Freddie Mac loans and policy.
2. How do I submit an inquiry to Government Relations?
   1. Check to ensure that the loan belongs to Freddie Mac by visiting Freddie Mac's loan look-up tool.
   2. Send the inquiry via email (email submissions are strongly recommended) to: congressional_inquiries@freddiemac.com
   3. If the loan is owned by Freddie Mac, please include the full name, address and the loan number if available.
   4. Attach a completed Privacy Release form from your office. Note: we are unable to process a new inquiry without a completed Privacy Release on file in order to comply with Federal Privacy laws.
   5. Include a brief summary of the borrowers issue and the desired resolution.
3. What if my inquiry is urgent?
   • Please add "Urgent" to the subject line of your email.
   • If applicable, please also include the foreclosure or eviction date in the subject line of your email.
   • If possible, alert your designated contact in Freddie Mac Government and Industry Relations.
4. What should I expect when I submit a new inquiry?
   • Once you submit a new inquiry, you should receive an email confirmation.
   • If you do not receive an email confirmation within 48 hours that informs you of the person assigned to your inquiry, please email the congressional_inquiries@freddiemac.com email box again.
   • Please allow time for us to obtain the complete loan history. If additional information is required from the servicer, it may take several days to obtain a response.

Freddie Mac Loan Look-up Tool

5. How can I find out if a loan belongs to Freddie Mac?
   • Visit Freddie Mac's loan look-up tool to see if we own the loan.

Foreclosure Alternatives: Modifications, Refinances, Short Sales, Deeds-in-Lieu

6. What are the foreclosure alternatives?
   • Alternatives to foreclosure
   • Modifications
     • Traditional Modifications
     • Home Affordable Modification Program (HAMP)
     • HAMP fact sheet in English and Spanish
     • HAMP FAQs
   • Refinances
     • Traditional Refinances
     • Home Affordable Refinance Program (HARP)
     • HARP fact sheet in English and Spanish
     • HARP FAQs
     • HARP Lenders: Refinancing Through HARP with Your Current Lender
     • List of HARP lenders
     • HARP eligibility tool
   • Repayment Plan
   • Reinstatement
   • Short Sales
   • Deeds-in-Lieu
7. What are Freddie Mac's forbearance options?
   • Forbearance
   • Unemployment Forbearance
8. What are mortgage relief options for service members, including members of the military?
   • Mortgage relief options for service members, including members of the military members

Options After Foreclosure

9. What are the options after foreclosure?
   • Options after foreclosure
   • Reinstatement
10. Where can I find more information about eviction, rental options and cash for keys?
    • Eviction, REO rental initiative, cash for keys
    • Finding a new place to live

Freddie Mac-owned Homes for Sale

11. Where can I find Freddie Mac homes listed for sale?
    • HomeSteps, the real estate unit of Freddie Mac, lists homes for sale to the public on www.HomeSteps.com.
    • Learn more about buying real-estate owned properties

Freddie Mac's role in the Housing Market and Economic Data by State

12. How can I obtain housing and economic data for my state?
    • Our Role State-by-State
13. What is Freddie Mac and what is its role in the housing market?
    • View our video to find out.