Government and Industry Relations
Freddie Mac's Government and Industry Relations team is committed to ensuring that Members of Congress and their staff have the information they need regarding Freddie Mac and its business policies to serve their constituents and to understand our commitment to our mission.
Freddie Mac Government Relations can help to answer questions and concerns that your constituents may have with regard to Freddie Mac loans and policy.
- How do I submit an inquiry to Government Relations?
- Check to ensure that the loan belongs to Freddie Mac by visiting Freddie Mac's loan look-up tool.
- Send the inquiry via email (email submissions are strongly recommended) to: email@example.com.
- If the loan is owned by Freddie Mac, please include the full name, address and the loan number if available.
- Attach a completed Privacy Release form from your office. Note: we are unable to process a new inquiry without a completed Privacy Release on file in order to comply with Federal Privacy laws.
- Include a brief summary of the issue and the desired resolution.
- What if my inquiry is urgent?
- Please add "Urgent" to the subject line of your email.
- If applicable, please also include the foreclosure or eviction date in the subject line of your email.
- If possible, alert your designated contact in Freddie Mac Government and Industry Relations.
- What should I expect when I submit a new inquiry?
- Once you submit a new inquiry, you should receive an email confirmation. If you do not receive an email confirmation within 48 hours that informs you of the person assigned to your inquiry, please email the firstname.lastname@example.org email box again.
Please allow time for us to obtain the complete loan history. If additional information is required from the servicer, it may take several days to obtain a response.
For homeowners who are struggling to make their mortgage payments due to a short- or long-term financial set back, or who have little to no equity in their home and want to refinance to a lower rate, there are options.
- Options to help you stay in your home, including loan modifications and HARP.
- Options to exit your home gracefully and avoid foreclosure, including short sales and deeds-in-lieu.
- Options for service members
Mortgage Help Navigator
We encourage homeowners to visit our Mortgage Help Navigator tool to determine the best option for their specific circumstances.
For homeowners whose mortgages have been foreclosed upon, learn more about:
- Options after foreclosure
- REO rental options and "cash for keys"
- Rebuilding credit and regaining control of finances
Reporting Mortgage Scams
- If you feel someone may have been a victim of a mortgage scam, learn how to report it.
Freddie Mac is focused on funding mortgages that help America's families own or rent a home, stabilizing the nation's neighborhoods and communities, and shaping a strong housing finance system for the future. See how we're making a difference and moving housing forward.
Learn more about us and how we're serving the nation:
- Our role in the housing market
- Our people: making a difference for homebuyers, homeowners, and renters
- Our timely and relevant insights on the economy and housing market.
Follow us on Twitter: @FreddieMac