• Single-Family
  • Making Home Affordable Program
  • Underwrite and Process Loans
  • Sell and Deliver Loans
  • Mortgage Products
  • Service Loans
  • Doing SF Business with Freddie Mac
  • Forms and the Guide
  • Single-Family News Center
  • Subscription Center
  • The Learning Center
• Multifamily
• Debt Securities
• Mortgage Securities
• Vendors and Suppliers

Housing Professionals Resource Center

Freddie Mac has developed a variety of initiatives and tools to help housing professionals reach and teach consumers. These resources will help you prepare borrowers for homeownership, protect consumers from financial traps, and preserve successful homeownership.

Support the Making Home Affordable Program

• Making Home Affordable Modification: Overview for Housing Professionals (Fact Sheet)
• Freddie Mac Relief Refinance Mortgage: Overview for Housing Professionals (Fact Sheet)
• Share information on the Making Home Affordable Program with homeowners.
  • Making Home Affordable Overview
  • Foreclosure Prevention Workshops

Servicing Alignment Initiative

• Overview fact sheet (including information on the Freddie Mac Standard Modification)

Best Practices in Foreclosure Intervention Counseling

Freddie Mac has launched a series of case studies to document and share best practices in foreclosure intervention counseling. These case studies will highlight effective strategies such as using triage protocols, conducting client intake in groups, managing caseloads, and more.

• Delivering Service Based on a Specialty Staffing Model
• Managing Foreclosure Counseling Caseloads and Costs
• Helping More Homeowners Through Efficient Service Delivery
• Using Triage Protocols to Manage Overwhelming Demand for Foreclosure Intervention Counseling More Effectively
• Serving Distressed Homeowners in Groups
• Utilizing Foreclosure Specialists in a Statewide Network
• Providing Quality Training to Foreclosure Intervention Counselors
• Improving Outcomes Using Emerging Technologies

Educate Consumers

• Direct consumers to our "About Homeownership" pages.
• Download and customize
  • Homeownership Education Series
  • Fraud Prevention Toolkit
  • Avoiding Foreclosure Toolkit
• Educate more borrowers about the myths and facts of foreclosure with the Get the Facts on Foreclosure video series on YouTube.

Participate in Our Education and Outreach Initiatives

We encourage you to join us in preparing borrowers across the country for successful homeownership by utilizing the following initiatives:

• CreditSmart® – Guide consumers to better credit, money management, and responsible homeownership with the award-winning CreditSmart curriculum and community workshops.
• Loan Prospector® Outreach – Use the power of our automated underwriting technology to help your clients objectively and reliably assess their readiness to apply for a mortgage.
• Learn more about our Education and Outreach initiatives and tools.

Get Training

• Visit the Community Outreach section of Freddie Mac's Learning Center for workshops, web events, and reference material including, but not limited, to the following:

  • Alternatives to Foreclosure for Housing Counselors
  • Short Sales for the Real Estate Professionals
  • Home Affordable Modification Program – for Housing Counselors
• Become a trained CreditSmart instructor, and teach consumers about credit, money management, and responsible homeownership.
• Access the Making Home Affordable Training Video for Housing Counselors