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Housing Professionals Resource Center

Freddie Mac has developed a variety of initiatives and tools to help housing professionals reach, teach, and counsel consumers. These resources will help you prepare borrowers for homeownership, protect consumers from financial traps, and help homeowners in distress avoid foreclosure.

Subscribe to Housing Professionals Outreach News Emails

Get the latest news and updates that will help you prepare borrowers for obtaining and sustaining homeownership. With your subscription to this email service, you can stay informed about new Freddie Mac borrower outreach initiatives, training opportunities, changes to Freddie Mac requirements, and more. Sign up for this free service today.

Get Training

  • Register for our upcoming web-based CreditSmart instructor training series.
  • Learn more about Freddie Mac’s role in the secondary mortgage market and how we connect borrowers, lenders, and investors from around the world to make home possible for millions of America's families. View our short, instructional video, Freddie Mac and Your Mortgage.

Reach, Educate, and Counsel Consumers

Read More About Freddie Mac's Borrower Outreach Initiatives

Want more details on Freddie Mac's Borrower Outreach initiatives? We've developed a series of downloadable fact sheets for both you and your clients that explain our initiatives and outline their eligibility requirements.

Making Home Affordable

Servicing Alignment Initiative

Freddie Mac Unemployment Forbearance Options

Freddie Mac Standard Modification

Freddie Mac Streamlined Modification

Freddie Mac Modification Comparison

Freddie Mac Standard Short Sale

Freddie Mac Standard Deed-in-Lieu

Learn from Best Practices in Foreclosure Intervention Counseling

View case studies that document best practices in foreclosure intervention counseling. These case studies highlight effective strategies such as using triage protocols, conducting client intake in groups, managing caseloads, and more.

Additional Online Resources

CreditSmart Consumer Online Training

creditsmart training

Consumers can now take our online, interactive training courses to learn about credit, money management, and responsible homeownership.

Freddie Mac's Hurricane Sandy and Disaster Relief Requirements Overview Presentation

Hurricane Sandy and Disaster Relief Guidelines

NEW – This self-paced presentation for housing professionals provides an overview of Freddie Mac's most up-to-date disaster relief guidelines, including those for Hurricane Sandy. Launch new disaster relief guidelines overview presentation.

Hurricane Sandy Relief Fact Sheet

NEW – Provides an overview of Freddie Mac mortgage relief options for impacted homeowners, a calendar of free borrower outreach events, and a directory of local and national nonprofit organizations that are serving area homeowners and leading rebuilding efforts.
Download fact sheet.

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