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Housing Professionals Resource Center

Servicing Alignment Initiative (SAI) Overview Webinar
for Housing Counselors

Find out how Servicers are using SAI's requirements to contact borrowers, to evaluate relief and workout options, and to help prevent foreclosure.

Learn More

Freddie Mac has developed a variety of initiatives and tools to help housing professionals reach, teach, and counsel consumers. These resources will help you prepare borrowers for homeownership, protect consumers from financial traps, and help homeowners in distress avoid foreclosure.

Subscribe to Housing Professionals Outreach News Emails

Get the latest news and updates that will help you prepare borrowers for obtaining and sustaining homeownership. With your subscription to this email service, you can stay informed about new Freddie Mac borrower outreach initiatives, training opportunities, changes to Freddie Mac requirements, and more. Sign up for this free service today.

Get Training

  • NEW – Register for a two-hour overview of the Servicing Alignment Initiative -- a set of standards adopted by the GSEs to further enhance our goal of quality and responsible servicing while strengthening assistance for delinquent borrowers. For attendance by housing counselors and CDCs/EDCs only.
  • Learn more about Freddie Mac’s role in the secondary mortgage market and how we connect borrowers, lenders, and investors from around the world to make home possible for millions of America's families. View our short, instructional video, Freddie Mac and Your Mortgage.

Reach, Educate, and Counsel Consumers

Read More About Freddie Mac's Borrower Outreach Initiatives

Want more details on Freddie Mac's Borrower Outreach initiatives?  We’ve developed information for you, and downloadable fact sheets for your clients, that explain our initiatives and outline their eligibility requirements.  

Freddie Mac New Mortgage Eligibility Criteria

Freddie Mac Borrower Help Center and Network

Making Home Affordable

Servicing Alignment Initiative

Freddie Mac Unemployment Forbearance Options

Freddie Mac Standard Modification

Freddie Mac Streamlined Modification

Freddie Mac Modification Comparison

Freddie Mac Standard Short Sale

Freddie Mac Standard Deed-in-Lieu

Disaster Relief

Learn from Best Practices in Foreclosure Intervention Counseling

View case studies that document best practices in foreclosure intervention counseling. These case studies highlight effective strategies such as using triage protocols, conducting client intake in groups, managing caseloads, and more.

Additional Online Resources

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