Your Community

In your community, Freddie Mac helps to stabilize and revitalize neighborhoods by offering homeowner assistance, education, and other resources that support America's families.

By the Numbers

Through foreclosure prevention, outreach, and education, we're making a significant difference.

50-75%
The expected time saved when completing a short sale under our enhanced program
3 million
Consumers we've educated through CreditSmart®, our financial education curriculum
870000
Families we've helped avoid foreclosure since 2009
 

Since 2009, we've helped more than 450,000 FAMILIES obtain more affordable and sustainable payments through loan modifications,
including HAMP.

This amounts to an average yearly savings of $5,220 per family or $435 a month. That's more than 21 months of gas for the average household.*

Gas Pumps

*Source: U.S. Energy Information Administration

 

"Homeowner assistance remains one of Freddie Mac's top priorities. It's the right thing to do for families and communities."

Tracy Mooney, senior vice president of Single-Family Servicing and
Real Estate Owned (REO)

Helping Homeowners, Helping the Nation

Our employees are passionate about the important work they do for homeowners and the nation.

"We're generating ideas, we're coming together as a team, and we're working to create solutions that keep families in their homes."

"It's so rewarding to know that my work is helping families stay in their homes and easing some of their financial concerns."

"Our purpose is to help make this a better country by supporting the housing and economic recovery that, in turn, helps your family and my family."

 

Our real-estate owned (REO) homes sell for
96% of market value, preserving neighborhood home values and stabilizing communities.

Community Stabilization

HomeSteps®, our unit responsible for marketing and selling Freddie Mac real estate owned (REO) homes, is committed to preserving home values and building strong neighborhoods.

HomeSteps sign
 
2/3 Paint roller 96% Sold sign

Selling more than 2/3 of our homes to owner-occupants
We're selling the majority of our homes to families who intend to live in and care for the homes they buy.

Ensuring our homes are maintained
Our "Good Neighbor" property preservation and maintenance best practices ensure that our homes are in move-in condition.

Selling our homes for 96% of market value
Most of our homes sell close to full estimated market value, preserving home values in neighborhoods.

Selling more homes than we're taking in
In 2012, we sold more homes than we took in and continue to reduce our national inventory of foreclosed homes.

A Place to Call Home

Fifteen years ago, we launched CreditSmart®, our multilingual financial education program, to help consumers learn about credit, build strong financial literacy skills, and prepare for homeownership. The result? We're reaching millions – like Eleanor.

Meet Eleanor

Eleanor Gotell
"I came to the CreditSmart classes with no established credit and this program helped me to truly understand credit, as well as learn how to obtain and use credit cards effectively. I am eternally grateful to the program for helping me and my family."
Eleanor's House
 

A single working mother from Atlanta who had a life-long dream of homeownership.

Her First Step

Eleanor attended a CreditSmart workshop, sponsored by the Freddie Mac Borrower Help Center in Georgia, to explore her options. Here she got the knowledge and support to become an informed homebuyer.

Her New Home

With the help of CreditSmart, housing counseling, and down payment assistance, she purchased her first home – a dream she thought was impossible.

 

Optimizing Borrower Outcomes

During this critical time in the housing recovery, we remain committed to finding the best possible solutions for struggling homeowners by:

  • Expanding our relief options, including two new loan modification programs.
  • Simplifying our programs to streamline processes and reduce documentation requirements.
  • Responding to unique needs such as special mortgage relief options for service members and temporary relief for homeowners impacted by natural disasters.

Immediately after Hurricane Sandy hit, we were on the ground helping homeowners. We expedited assistance and provided critical resources to those in need, including temporary rental housing and a $1 million donation to help families rebuild their lives.