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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

DateChange workshop Workshop  webevent Web Event
07/03/14Using Loan Prospector for Relief Refinance Mortgages - Open Access Tutorial [37 min]
This tutorial has been updated to reflect the changes announced in the June 19, 2014 Single-Family Seller/Servicer Guide Bulletin 2014-12.
06/20/14Determining the Maximum Loan Amount on Freddie Mac Relief Refinance Mortgages
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Manufactured Home Underwriting Reminders
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Loan Prospector - How to Enter Data for Construction Conversion and Renovation Mortgages
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
05/13/14Solutions for the Purchase Market [90 min]
Strengthen your purchase market this year through Freddie Mac's comprehensive support and smart solutions to help you reach more potential borrowers and bring more customers in the door.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
06/05/14Freddie Mac Settlement Date Calendar (4th Qtr 2014: Oct-Dec)
You can use this calendar for the fourth quarter of 2014 to schedule your loan delivery settlements and verify your Daily ACH draft dates.
06/05/14Freddie Mac Settlement Date Calendar (3rd Qtr 2014: Jul-Sep)
You can use this calendar for the third quarter of 2014 to schedule your loan delivery settlements and verify your Daily ACH draft dates.
06/03/14Best Practices for Best Efforts Commitments
This job aid has been updated with information on the data required to save and price a loan in the Create Loan for Best Efforts Contract screen (also known as the "Quick Loan" entry method).
05/19/14Selling Mortgages to Freddie Mac for Cash User Guide
This user guide has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Selling Mortgages to Freddie Mac Guarantor and MultiLender Swap User Guide
This user guide has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Best Efforts Commitment Option Tutorial [40 min]
This tutorial, available 24/7, has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Required Data Points to Label a Loan for ULDD
This quick reference has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Importing a Loan: MISMO XML Tutorial [12 min]
This tutorial, available 24/7, has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Manually Create a Loan Tutorial [32 min]
This tutorial, available 24/7, has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Certifying Mortgages for Freddie Mac
This user guide has been updated to reflect the latest selling system release which contains the ULDD Phase 2 data delivery requirements.
05/19/14Post Fund DCR ULDD Form for loans funded on or after April 23, 2012
This form has been updated in accordance with the ULDD Phase 2 requirements. Begin using this form for any loan funded by Freddie Mac on or after April 23, 2012.
05/09/14Selling and Delivering WAC ARM Cash Contracts Tutorial [17 min]
This tutorial, available 24/7, provides you with information and tips to sell and deliver WAC ARM Cash mortgages to Freddie Mac. You will learn about eligible products and how to complete the data required to take out a contract in the selling system.
05/06/14Prepare for the ULDD Phase 2 Conversion
Learn about the selling system conversion to the ULDD Phase 2 requirements, how to prepare for conversion, view examples of changes to certain data fields, review tips, and reminders and resources.

Servicing

DateChange workshop Workshop  webevent Web Event
07/15/14Expense Reimbursement Desk Reference
This desk reference has been updated to reflect the new expense codes and revised reimbursement requirements announced in Single-Family Seller/Servicer Guide Bulletin 2014-14.
07/15/14Exhibit 57, 1- to 4-Unit Property Approved Expense Amounts
Effective 10/20/14, this exhibit has been updated to remove the expense limits for expense codes 015000 (Connectivity Fee), 300006 (Technology Fee) and 016000 (Invoicing Fee). Refer to Section 71.19 for the expense limits for these expense codes.
07/15/14Exhibit 74, Expense and Income Codes for Expense Reimbursement Claims
Effective 10/20/14, we have added new 104SF expense codes for the "Foreclosure" expense code category, "Bankruptcy" expense code category and the "Contested Foreclosure" expense code category and updated certain existing 104SF expense codes.
07/14/14Alternatives to Foreclosure Workshop - September 16, 2014 in Dallas, Texas [1 day]
Register to attend this default servicing workshop to explore the hierarchy of various relief and workout options available to borrowers having financial difficulties.
07/14/14Managing Foreclosures Workshop - September 17, 2014 in Dallas, Texas [1 day]
Register to attend this default servicing workshop to explore the foreclosure process, from making the decision to refer the mortgage file for foreclosure, to completing the foreclosure sale and acquiring clear and marketable title.
07/07/14Freddie Mac Servicing Success Program Reference Guide
This publication has been updated to reflect the addition of File Review targets and ratings at the Global Family level on the Freddie Mac Servicer Success Scorecard for larger-volume Servicers.
06/20/14Communicating with Borrowers: Collections and Loss Mitigation Reference Guide
This reference guide highlights key servicing requirements for establishing quality right party contact; reviewing minimum collection efforts, timeline and the loss mitigation hierarchy - including select codes for electronic default reporting.
06/17/14Service Loans User Guide
Chapter 11 has been updated to reflect changes in Guide Bulletins 2014-3 & 2014-9. Chapter 9 has been updated to reflect a change in submission period for subsequent Transfers of Servicing requests and for submissions of a fully executed Form 981.
06/16/14Servicing Alignment Initiative: Borrower Response and Documentation Requirements [2 hrs]
This webinar reflects changes communicated in Guide Bulletin 2014-10 (dated June 3, 2014). Updates include Distant Employment Transfer and Relocation hardship documentation as well as Exhibit 93 Model Clauses.
06/16/14Servicing Alignment Initiative: Freddie Mac Streamlined Modification Program [2 hrs]
This webinar reflects changes communicated in Guide Bulletin 2014-10 dated June 3, 2014. Updates include foreclosure suspension requirements where a payment is required under the terms of the alternative to foreclosure and Exhibit 93 Model Clauses.
06/16/14Servicing Alignment Initiative: Freddie Mac Standard Short Sale [2 hrs]
This webinar is updated to reflect changes communicated in Guide Bulletin 2014-10 dated June 3, 2014. Eligibility impacts include service members with Permanent Change of Station, new mortgages, borrower contribution, and relocation assistance.
06/16/14Servicing Alignment Initiative: Freddie Mac Standard Modification [2 hrs]
This webinar reflects changes communicated in Guide Bulletin 2014-10 dated June 3, 2014. Updates include foreclosure suspension requirements where a payment is required under the terms of the alternative to foreclosure and Exhibit 93 Model Clauses.
06/16/14Servicing Alignment Initiative: Freddie Mac Standard Deed-in-Lieu of Foreclosure [2 hrs]
This webinar is updated to reflect changes communicated in Guide Bulletin 2014-10 dated June 3, 2014. Eligibility impacts include service members with Permanent Change of Station, new mortgages, borrower contribution, and relocation assistance.
05/27/14Foreclosure Sale Bidding Instructions Reference Guide
This reference guide has been updated to reflect the changes related to foreclosure sale bidding, as announced in Bulletin 2014-9. A new foreclosure sale bidding instructions process flow has also been added.
05/20/14Freddie Mac Standard and Streamlined Modification Reference Guide
This reference guide has been updated to reflect the revised requirements for Standard and Streamlined Modifications with pre-modification MTMLTV ratios less than 80 percent, as announced in Bulletin 2014-4.
05/16/14Freddie Mac Standard Modification and Streamlined Modification Settlement Checklist
This settlement checklist has been updated to reflect that when reporting a reinstatement via EDR, you must report default action code 20 if you reported the mortgage as 30 days or more delinquent or in foreclosure in the prior month.
05/16/14Standard Short Sales: Obtain Property Valuation Tutorial [Recorded webinar - 63 min]
This tutorial, available 24/7, has been updated to reflect recent enhancements to the Obtain Valuation function in Service Loans including the addition of the Servicer Number data field on the Search page and updated error messages.
05/16/14Delinquency Management for Mortgages Secured by Primary Residences
This reference guide has been updated to remove the requirement that a foreclosure referral on a primary residence must be made no later than five business days after the 121st day of delinquency as announced in Bulletin 2014-9.
05/16/14Home Affordable Modification Program Settlement Checklist
The HAMP Settlement Checklist has been updated to reflect that when reporting a reinstatement via EDR, you must report default action code 20 if you reported the mortgage as 30 days or more delinquent or in foreclosure in the prior month.
05/15/14Quality Right Party Contact and Borrower Solicitation
This publication has been revised to remove the requirement that a foreclosure referral on a primary residence must be made no later than five business days after the 121st day of delinquency as announced in Bulletin 2014-9.

Underwriting

DateChange workshop Workshop  webevent Web Event
07/21/14Uniform Collateral Data Portal (UCDP) Lender Agent Admin User Guide
This user guide has been updated to reflect the 7/13/14 UCDP release that the pdf extraction service has been retired, and the GSEs only accept MISMO XML submissions in the UCDP.
07/21/14Uniform Collateral Data Portal (UCDP) General User Guide
This user guide has been updated to reflect the acceptable file formats for uploading appraisal data files to the UCDP effective 7/13/14.
07/14/14Tutorial 2: Submitting Appraisal Data Files to the UCDP [35 min]
This tutorial has been updated to reflect that, effective July 13, 2014, the UCDP will only accept the MISMO XML file format for submission to the UCDP.
07/14/14Tutorial 1: Using the Uniform Collateral Data Portal (UCDP) [45 min]
This tutorial has been updated to reflect that, effective July 13, 2014, the UCDP will only accept the MISMO XML file format for submission to the UCDP.
07/03/14Quality Control Information Manager (QCIM) Functionality Guide
This reference guide will assist you in learning about the functionalities offered within Freddie Mac's QCIM, our secure web-based system that enables you to more effectively manage your post-funding Quality Control processes.
07/03/14Quality Control Information Manager (QCIM) Glossary
This new reference document provides you with assistance in understanding terminology within Freddie Mac's QCIM, our secure web-based system that enables you to more effectively manage your post-funding Quality Control processes.
06/20/14Determining the Maximum Loan Amount on Freddie Mac Relief Refinance Mortgages
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Manufactured Home Underwriting Reminders
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Loan Prospector - How to Enter Data for Construction Conversion and Renovation Mortgages
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Loan Prospector Documentation Matrix
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Loan Prospector Feedback Messages (Cause & Resolution)
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
06/20/14Loan Prospector Functionality Guide
This reference has been updated to reflect changes published in Single-Family Seller/Servicer Guide Bulletin 2014-12 and/or June updates to Loan Prospector.
05/27/14Uniform Collateral Data Portal (UCDP) Proprietary Appraisal Quality Feedback Messages
This new reference will assist you in understanding and determining how to use the Freddie Mac proprietary appraisal quality feedback messages that will be available within the Uniform Collateral Data Portal (UCDP) on June 8, 2014.
05/22/14Reminders for Uploading Appraisal Data Files to the Uniform Collateral Data Portal (UCDP)
This new reference includes reminders, scenarios and UCDP screen information to assist you in determining how appraisal data files should be uploaded to the UCDP based on your specific loan scenarios.
05/21/14Freddie Mac Rental Income Matrix
This reference has been updated to reflect the change published in the Single-Family Seller/Servicer Guide Bulletin 20014-6 regarding rent loss insurance for a 2- to 4-unit Primary Residence.
05/16/14Quality Control Information Manager Upload Documents Tutorial [27 min]
This tutorial, available 24/7, will familiarize you with the process of uploading documents within Freddie Mac's Quality Control Information Manager.
05/13/14Solutions for the Purchase Market [90 min]
Strengthen your purchase market this year through Freddie Mac's comprehensive support and smart solutions to help you reach more potential borrowers and bring more customers in the door.
05/12/14Selling Representation and Warranty, Version 2 [60 min]
This webinar will provide you an overview of the revised selling representation and warranty framework announced in the May 12th Bulletin 2014-8.

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