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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

DateChange workshop Workshop  webevent Web Event
01/30/15Home Possible Mortgages - Your Affordable Lending Solution Tutorial [20 min]
This tutorial, available 24/7, has been updated to include the new Home Possible offering, Home Possible Advantage.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
02/23/15Selling System Updates, 1st Quarter 2015 Tutorial [24 min]
This tutorial, available 24/7, contains information on recent system updates for the first quarter of 2015, plus tips and best practices.
01/15/15Selling System Basics [90 min]
This webinar introduces you to what the selling system is, its functions and how it's designed to support your job tasks. You'll learn about a variety of system tools, and how to log in, navigate the system, and access contract and loan functions.

Servicing

DateChange workshop Workshop  webevent Web Event
03/06/15Foreclosure Time Line Compensatory Fees Reference Guide
This reference guide has been updated to include information on the temporary suspension of state foreclosure time line compensatory fee assessments in certain states as announced in Bulletin 2014-19.
03/05/15Freddie Mac Servicing Success Program Reference Guide
This reference guide has been updated to reflect the Freddie Mac Servicer Success Scorecard performance criteria for 2015, as well as changes to the Scorecard format.
02/20/15Workout Prospector Users' Guide
The Workout Prospector Users' Guide has been updated to reflect various enhancements including, but not limited to, the addition of the "Other mod" modification type, and updates to warning messages.
02/09/15Freddie Mac's Default Fee Appeal System Overview Tutorial [43 min]
This tutorial, available 24/7, highlights key features of the Default Fee Appeal System with a focus on how to submit appeals for compensatory fees related to foreclosure timeline or foreclosure sales & obtain the results for each appeal file submitted.
02/06/15Freddie Mac Default Fee Appeals System Reference Guide
This reference guide has been revised to include instructions on how to submit multiple appeal files for late foreclosure sale reporting compensatory fee appeals. We have also included information about the new Contact Information screen.
01/29/15Alternatives to Foreclosure Overview Tutorial [30 min]
This tutorial, available 24/7, introduces the various alternatives to foreclosure available under Freddie Mac's Single-Family Seller/Servicer Guide and highlights when to consider using a specific option.
01/29/15At-A-Glance: Freddie Mac Modification Comparison
This job aid has been updated to reflect changes made as a result of the Freddie Mac Single-Family Seller/Servicer Guide Bulletin 2015-1.
01/23/15MyCity Modification Tutorial [18 min]
This tutorial, available 24/7, highlights Freddie Mac's temporary program designed to assist eligible borrowers whose mortgaged premises are located in these geographic areas: the City of Detroit, Michigan, or Cook County, Illinois.

Underwriting

DateChange workshop Workshop  webevent Web Event
01/30/15Home Possible Mortgages - Your Affordable Lending Solution Tutorial [20 min]
This tutorial, available 24/7, has been updated to include the new Home Possible offering, Home Possible Advantage.
01/25/15Loan Prospector Functionality Guide
This reference has been revised to reflect changes to Loan Prospector during our January 2015 release including Home Possible Advantage.
01/20/15Quality Control Information Manager (QCIM) Glossary
This glossary has been updated to reflect some term changes due to recent enhancements.
01/20/15Quality Control Information Manager (QCIM) Functionality Guide
This reference guide has been updated to reflect information on the latest enhancements, including the comments alert message, simplified pipeline tab, additional search criteria and ability to upload loan files.

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