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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

DateChange workshop Workshop  webevent Web Event
03/28/14Home Possible Mortgages - Your Affordable Lending Solution Tutorial [17 min]
This tutorial, accessible 24/7, introduces you to Freddie Mac's Home Possible Mortgages that allow low down-payment options, flexible sources of funds and flexible credit terms.
03/25/14Quick Reference: Borrower Notifications for Step-Rate Mortgages
This reference provides Servicers with guidance on borrower notification requirements for step-rate mortgages announced in the January 24 Guide Bulletin 2014-1.
03/24/14Loan Prospector - How to Enter Data for Construction Conversion and Renovation Mortgages
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
03/24/14Using Home Value Explorer (HVE) via LoanProspector.com for Relief Refinance Mortgages
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
02/20/14Home Possible: At a Glance
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/20/14Construction Conversion and Renovation Mortgages
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/17/14Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This reference reflects the updated reserve requirements announced in Bulletin 2014-2.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
04/13/14Get Ready for ULDD Phase 2 Tutorial [30 min]
This tutorial, available 24/7, will help you with data points, preparation for system conversion, key dates and the conversion time-line for ULDD Phase 2. It also previews changes to the Create/Modify Loan screens and provides valuable resources.
04/09/14How to Retrieve Historical Data in the Selling System
This job aid will show you how to use the Retrieve Historical Data function in the selling system, and help you understand the applicable User Roles and the available date ranges.
03/24/14Loan Quality Advisor: Purchase Eligibility Service [1 hour]
Attend this webinar to see how the Purchase Eligibility service provides an early view of comprehensive purchase edits by running the same data quality and compliance rules run in the selling system at loan delivery.
02/28/14Selling System Updates, 1st Quarter 2014 Tutorial [17 min]
This tutorial, available 24/7, provides a brief description of selling system updates for the 1st quarter of 2014, along with tips, best practices and additional information.
02/17/14ULDD Phase 2 Data Points
This job aid has been updated in accordance with the January 2014 revisions to the ULDD Phase 2 Freddie Mac XML Data Requirements V.3.3.0.
02/17/14ULDD: Data Delivery Tips for Bedroom Count and Property Dwelling Unit Eligible Rent Amount
This job aid has been updated to include the ULDD Phase 2 revisions. Use this job aid to make correct selections and avoid data entry, data delivery, fee and billing errors for the Bedroom Count and Property Dwelling Unit Eligible Rent Amount data points.
02/14/14Export Your Loan Data
This job aid has been updated to provide direction on using the customized export templates with the upcoming ULDD Phase 2 data fields.
02/14/14Modify a Customized Export Data Set
This job aid has been updated to provide direction on using the customized export templates with the upcoming ULDD Phase 2 data fields.

Servicing

DateChange workshop Workshop  webevent Web Event
04/11/14Freddie Mac Servicing Success Program Reference Guide
Chapter 2 has been updated to reflect that the folder you select during log on is called "Servicer Success Scorecard" -- and no longer references a specific year.
04/01/14Foreclosure Time Line Compensatory Fees Reference Guide
This reference guide has been updated to include additional information about the appeal process, including additional detailed information about delays we will consider for appeal.
03/28/14At-A-Glance: Freddie Mac Modification Comparison
This job aid has been updated to reflect changes made as a result of the March 28, 2014 Freddie Mac Single-Family Seller/Servicer Guide Bulletin 2014-4.
03/25/14Managing the Foreclosure Process [2 hrs]
This webinar is the first session in a two-part series that provides an overview of how to manage Freddie Mac's loans in the foreclosure process -- from referring the mortgage to foreclosure through completion of the foreclosure sale.
03/25/14Effectively Managing Your Foreclosure Portfolio [90 min]
This webinar is the second session in a two-part series that provides an overview of how to manage Freddie Mac's loans in the foreclosure process -- highlighting Time Line Manager, compensatory fees and the appeals process.
03/25/14Quick Reference: Borrower Notifications for Step-Rate Mortgages
This reference provides Servicers with guidance on borrower notification requirements for step-rate mortgages announced in the January 24 Guide Bulletin 2014-1.
03/20/14Foreclosure Sale Bidding Instructions Reference Guide
This reference guide has been updated to reflect the changes related to foreclosure sale bidding, as announced in Guide Bulletins 2013-27 and 2014-5.
03/18/14Expense Reimbursement Desk Reference
This desk reference has been updated to reflect the reimbursement requirements revisions announced in Single-Family Seller/Servicer Guide Bulletins 2013-22 and 2014-3.
03/17/14Servicing Technology Tools Overview Tutorial [37 min]
This tutorial, available 24/7, has been updated to reflect recent changes to servicing pages on FreddieMac.com.
03/17/14Exhibit 74, Expense and Income Codes for Expense Reimbursement Claims
Effective 04/15/14, we have updated this exhibit to re-categorize the yard maintenance season for the State of Kansas from year round (semi-monthly) to March 1 - October 31 (semi-monthly).
03/17/14Exhibit 57, 1- to 4-Unit Property Approved Expense Amounts
Effective 04/15/14, we have updated this exhibit to remove outdated temporary guidance and adjust the unit price and expense limit for expense code 094016 (Yard Maintenance - lots up to 10,000 sq. ft.) and yard maintenance season for the State of Kansas.
03/13/14Servicing Alignment Initiative: Freddie Mac Standard Short Sale [2 hrs]
This 2-hour webinar provides eligibility, documentation & closing requirements to collectors, customer service representatives and loss mitigation staff, as well as evaluation of borrower contribution & relocation assistance, if applicable.
03/13/14Servicing Alignment Initiative: Freddie Mac Standard Deed-in-Lieu of Foreclosure [2 hrs]
This 2-hour webinar provides eligibility, documentation & closing requirements to collectors, customer service representatives and loss mitigation staff, as well as evaluation of borrower contribution & relocation assistance, if applicable.
03/05/14Introduction to Service Loans Tutorial [43 min]
This tutorial, available 24/7, has been updated to reflect the addition of the Obtain Credit Bid functionality in the Service Loans application.
02/20/14Effective Foreclosure Time Line Management Reference Guide
This publication has been revised to reference the delinquency requirements for mortgages secured by primary residences, as announced in Bulletin 2013-21.
02/12/14Servicing Mortgages Impacted by a Disaster Tutorial [61 min]
This tutorial, available 24/7, provides guidance and an understanding of Guide Chapter 68 and includes recent updates that were made to Freddie Mac's disaster policies as announced in Guide Bulletins 2013-21, 2013-27 and 2014-1.

Underwriting

DateChange workshop Workshop  webevent Web Event
04/11/14At-A-Glance: Loan Prospector Enhancements
Keep track of the latest enhancements to Loan Prospector with this new Loan Prospector at-a-glance document.
03/24/14Understanding the Home Value Explorer (HVE) Messages Returned with Loan Prospector's Results
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
03/24/14Loan Prospector - How to Enter Data for Construction Conversion and Renovation Mortgages
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
03/24/14Using Home Value Explorer (HVE) via LoanProspector.com for Relief Refinance Mortgages
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
03/24/14Processing FHA TOTAL and VA Mortgages
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
03/24/14Reminders for Loan Prospector Resubmissions after the Note Date
This new reference provides reminders for resubmitting a mortgage to Loan Prospector after the Note Date.
03/24/14Loan Quality Advisor: Purchase Eligibility Service [1 hour]
Attend this webinar to see how the Purchase Eligibility service provides an early view of comprehensive purchase edits by running the same data quality and compliance rules run in the selling system at loan delivery.
03/24/14Loan Prospector Functionality Guide
This reference reflects Loan Prospector's recent enhancements and updates implemented for the March update release.
03/14/14What's New with Loan Prospector - 2014 [1 hr]
Join us for a guided webinar tour of Loan Prospector's recent enhancements and system updates.
02/20/14Appraisal Review Reminders
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/20/14Construction Conversion and Renovation Mortgages
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/20/14Freddie Mac Rental Income Matrix
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/20/14Loan Prospector Documentation Matrix
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/20/14Underwriting Reminders for Loan Prospector Caution Risk Class Mortgages
This reference reflects updated requirements announced in the February 14 Guide Bulletin 2014-2.
02/17/14Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This reference reflects the updated reserve requirements announced in Bulletin 2014-2.

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