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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

DateChange workshop Workshop  webevent Web Event
07/15/15Home Possible: At a Glance
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Construction Conversion and Renovation Mortgages
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/10/15Mortgage Products Training and Education Resources
This new quick reference lists and describes helpful resources for Freddie Mac mortgage products that are available to you on The Learning Center.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
07/20/15Fundamentals of the Servicing Released Sales Process [90 min]
This webinar introduces you the Servicing Released Sales Process (SRSP), and provides an overview of the general principles and rules, with a focus on strategies for ensuring a successful delivery to Freddie Mac and the Servicing buyer.
07/10/15Selling System Training and Education Resources
This resource has been revised to be more user-friendly, with divisions into specific categories and new resource-type icons added for easier use.
07/10/15Document Custodian Training and Education Resources
This new quick reference lists and describes relevant resources that are available to you on The Learning Center.
07/10/15Post Fund Data Correction Training and Education Resources
This new quick reference lists and describes relevant resources that are available to you on The Learning Center.

Servicing

DateChange workshop Workshop  webevent Web Event
07/24/15Communicating with Borrowers: Collections and Loss Mitigation Reference Guide
This quick reference has been updated to include revised illustrations of the alternatives to foreclosure hierarchy and minimum collections efforts time line.
07/24/15Quality Right Party Contact and Borrower Solicitation
This quick reference has been updated to reflect the revised requirements for borrowers with step-rate mortgages who become 60 days delinquent, as outlined in Bulletin 2015-3.
07/24/15Effective Foreclosure Time Line Management Reference Guide
This reference guide has been updated to reflect the revised requirements for borrowers with step-rate mortgages who become 60 days delinquent, as outlined in Bulletin 2015-3.
07/24/15Delinquency Management for Mortgages Secured by Primary Residences
This quick reference has been updated to reflect the revised requirements for borrowers with step-rate mortgages who become 60 days delinquent, as outlined in Bulletin 2015-3.
07/22/15Servicing Alignment Initiative: Freddie Mac Standard Deed-in-Lieu of Foreclosure Overview [73 min]
Collectors, Customer Service Representatives and Loss Mitigation staff will learn eligibility and documentation requirements, how to evaluate for borrower contribution and relocation assistance, as well as closing requirements.
07/15/15Service Loans User Guide
Chapter 8 has been updated to reflect recent enhancements for Standard Reports, including: a new button for "New Report Request", a decrease in time for generating standard reports, & the ability to archive reports you create for up to ten calendar days.
07/10/15Investor Reporting and Remitting Training and Education Resources
This resource has been revised to be more user-friendly, with divisions into specific categories and new resource-type icons added for easier use.
07/10/15Servicing Alignment Initiative: Borrower Contributions and Relocation Assistance for the Freddie Mac Standard Deed-in-Lieu of Foreclosure Tutorial [30 min]
This new tutorial, available 24/7, looks at evaluating a borrower for a cash and promissory note contribution as well as relocation assistance.
07/10/15Loss Mitigation Training and Education Resources
This resource has been revised to be more user-friendly, with divisions into specific categories and new resource-type icons added for easier use.
07/10/15Foreclosure and Bankruptcy Training and Education Resources
This resource has been revised to be more user-friendly, with divisions into specific categories and new resource-type icons added for easier use.
07/07/15Freddie Mac Standard Short Sale Overview Tutorial [100 min]
This updated tutorial, available 24/7, covers eligibility and documentation requirements, evaluating for borrower contribution and relocation assistance, closing requirements, and much more.
07/01/15Freddie Mac Standard and Streamlined Modification Reference Guide
This reference guide has been updated to reflect the elimination of the expiration date for the Freddie Mac Streamlined Modification as announced in Bulletin 2015-9.
06/15/15At-A-Glance: Freddie Mac Modification Comparison
This resource has been revised to reflect the modification updates that were announced in Bulletin 2015-9.
06/02/15Resolving Loan-Level Edits Quick Reference Guide
This reference guide has been updated to reflect that edit code 226 is applicable to exception code 70, and edit code 302 may also be received for exception code 66.
06/01/15Workout Prospector Users' Guide
We have updated the Workout Prospector Users' Guide to include additional information about the bulk upload process, including a sample upload file in Appendix C.

Underwriting

DateChange workshop Workshop  webevent Web Event
07/27/15Loan Prospector Functionality Guide
This resource has been revised to update functionality to support new and updated feedback messages for reserves, assets, and income.
07/20/15Viewing Loan Prospector and Loan Quality Advisor when using Internet Explorer 11
This job aid provides information to help you ensure your browser settings allow proper viewing and complete utilization of Loan Prospector and Loan Quality Advisor when using Internet Explorer 11.
07/16/15Freddie Mac Loan Coverage Advisor Reports Tutorial [21 min]
This tutorial, available 24/7, provides guidance to Freddie Mac Sellers on the report options available within the Loan Coverage Advisor(SM) application, based on the requirements of the Selling Representation and Warranty Framework.
07/15/15Home Possible: At a Glance
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Construction Conversion and Renovation Mortgages
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Appraisal Review Reminders
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Form 90: Verbal Verification of Employment
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Loan Prospector Documentation Matrix
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Rental Income Matrix
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/10/15Loan Quality Advisor Training and Education Resources
This new quick reference lists and describes relevant resources that are available to you on The Learning Center.
07/10/15Underwriting Training and Education Resources
This resource has been revised to be more user-friendly, with divisions into specific categories and new resource-type icons added for easier use.
07/10/15Loan Coverage Advisor Training and Education Resources
This new quick reference lists and describes relevant resources that are available to you on The Learning Center.
07/10/15Loan Prospector Training and Education Resources
This new quick reference lists and describes helpful resources pertaining to Loan Prospector that are available to you on The Learning Center.
07/10/15Quality Control Training and Education Resources
This new quick reference lists and describes helpful resources relating to quality control that are available to you on The Learning Center.
07/07/15Freddie Mac Loan Coverage Advisor Tutorial [37 min]
Freddie Mac's Loan Coverage Advisor(SM) tutorial, available 24/7, introduces you to our free application that tracks relief dates for all the loans you sell to Freddie Mac based on the requirements of the Selling Representation and Warranty Framework.
06/29/15Uniform Collateral Data Portal (UCDP) Proprietary Appraisal Quality Feedback Messages
This reference has been updated to reflect Uniform Collateral Data Portal changes to deliver new Freddie Mac proprietary feedback messages and a new proprietary non-overrideable hard stop code beginning June 30, 2015.
06/16/15Loan Prospector Functionality [1 hr 45 min]
We have updated the course content and it has a new name! Previously called "Getting Started with Loan Prospector - Part 1"
06/16/15Loan Prospector Feedback Results [90 min]
We have updated the course content and it has a new name! Previously called "Getting Started with Loan Prospector - Part 2"
05/29/15Identifying and Documenting Acceptable Sources of Funds Tutorial [30 min]
This tutorial, available 24/7, will help you become familiar with the requirements, guidelines and policy changes for asset calculation and documentation to help ensure that borrowers have acceptable and sufficient funds for settlement and reserves.
05/28/15Loan Prospector Documentation Matrix (Effective July 20, 2015)
This quick reference is effective July 20, 2015, and reflects changes to our income and employment documentation requirements announced in Guide Bulletin 2015-7.

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