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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

No Updates

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
05/17/16Delivery Fee Updates for Home Possible & Home Possible Advantage [9 min]
Click here to learn more about delivery fee updates for Home Possible and Home Possible Advantage mortgages.
05/10/16Freddie Mac Settlement Date Calendar (4th Qtr 2016: Oct-Dec)
You can use this calendar for the fourth quarter of 2016 to schedule your loan delivery settlements and verify your Daily ACH draft dates.
05/10/16Freddie Mac Settlement Date Calendar (3rd Qtr 2016: Jul-Sep)
You can use this calendar for the third quarter of 2016 to schedule your loan delivery settlements and verify your Daily ACH draft dates.

Servicing

DateChange workshop Workshop  webevent Web Event
05/27/16Resolving Loan-Level Edits Quick Reference Guide
This quick reference guide has been updated to include the following warning messages that may appear on the new LLR Warning report: 313, 316, 317, 318, 319, and 903.
05/27/16Service Loans User Guide
This publication has been updated to include the new LLR Warning Report, LLR Warning Report Details and the availability of the Edits to be Cleared, System Cleared Edits, and LLR Warning reports daily at 6:00 a.m., 12:00 p.m., and 5:00 p.m. ET.
05/27/16Workout Prospector Users' Guide
The Workout Prospector Users' Guide has been updated to reflect the redesigned Court Mandated Modification screen.
05/27/16Freddie Mac Principal Reduction Modification Quick Reference
This quick reference has been updated to reflect the redesigned Court Mandated Modification screen in Workout Prospector, including how to complete the screen specifically for Principal Reduction Modifications.
05/27/16Workout Prospector: Court Mandated Modifications Tutorial [15 min]
This tutorial, available 24/7, has been updated to reflect the redesigned Court Mandated Modification screen.
05/19/16Executive Summary Report Informational Video [2 min]
This short video clip provides you with key points and general information about the Executive Summary Report of the Servicer Success Scorecard.
05/05/16Freddie Mac Servicing Success Program Reference Guide
This publication has been updated to reflect a revision to the definition of the Retention Efficiency criterion in Chapter 4 and updated system requirements in Chapter 2.
04/28/16Freddie Mac Principal Reduction Modification Tutorial [34 min]
This tutorial, available 24/7, provides instruction for evaluating and processing the new Principal Reduction Modification. This is a temporary offering, designed at the direction of FHFA to assist borrowers who are most at risk of foreclosure.
04/19/16Communicating with Borrowers: Collections and Loss Mitigation Reference Guide
This quick reference has been updated to reflect the revisions to our borrower solicitation requirements as outlined in Bulletin 2015-22 and includes a revised minimum collections efforts time line.
04/19/16Completing Third Party Foreclosure Sales
This quick reference has been updated to reflect the mandatory use of the automated settlement functionality in Workout Prospector.

Underwriting

DateChange workshop Workshop  webevent Web Event
05/17/16QCIM Loan File Management Tutorial [8 min]
In this new tutorial, available 24/7, we will review the features available within QCIM's Loan File Management function. Learn how to access summarized reporting on QC loan file, document, and sample requests.
05/04/16QCIM Remedy Management Tutorial [9 min]
In this new tutorial, available 24/7, we will review the features available within QCIM's Remedy Management function. Learn how to access the information you need on your QC loan file reviews, closed repurchases, and more.

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