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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

DateChange workshop Workshop  webevent Web Event
05/18/15Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
Our Freddie Mac Relief Refinance Mortgages resources have been updated to reflect the extension of the program to December 31, 2016.
05/18/15Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
Our Freddie Mac Relief Refinance Mortgages resources have been updated to reflect the extension of the program to December 31, 2016.
05/18/15Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
Our Freddie Mac Relief Refinance Mortgages resources have been updated to reflect the extension of the program to December 31, 2016.
05/14/15Freddie Mac Condominium Unit Mortgages
This quick reference has been revised to reflect changes to our condominium project eligibility criteria, as announced in Bulletin 2015-7.
05/14/15Construction Conversion and Renovation Mortgages
This reference reflects updated requirements announced in the May 14 Guide Bulletin 2015-7.
04/10/15Home Possible: At a Glance
This quick reference has been revised to reflect changes to reserves requirements related to upcoming Loan Prospector enhancements, as announced in Bulletin 2015-4.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
05/11/15Selling System Updates, 2nd Quarter 2015 Tutorial [23 min]
This tutorial, available 24/7, contains information on recent system updates for the second quarter of 2015, plus tips and best practices.
04/22/15Selling System Functionality and Delivery Standards [90 min]
This interactive webinar introduces you to selling system functions, tools and navigation. During this webinar, you'll learn about what the selling system is and how it's designed to support your job tasks.
04/22/15Freddie Mac Settlement Date Calendar (3rd Qtr 2015: Jul-Sep)
You can use this calendar for the third quarter of 2015 to schedule your loan delivery settlements and verify your Daily ACH draft dates.
04/22/15Freddie Mac Settlement Date Calendar (4th Qtr 2015: Oct-Dec)
You can use this calendar for the fourth quarter of 2015 to schedule your loan delivery settlements and verify your Daily ACH draft dates.

Servicing

DateChange workshop Workshop  webevent Web Event
05/22/15Electronic Default Reporting (EDR) Quick Reference Guide
This reference guide has been updated to reflect information about the Trial Tracking Overview Report.
05/12/15Workout Management Resources
We have made various updates regarding how to access the resources listed in this quick reference.
05/05/15Partial Reinstatements
We have revised the Partial Reinstatements Quick Reference to include updated contact information and to clarify current servicing policy requirements.
05/05/15Repayment Plans
We have revised the Repayment Plans Quick Reference to include updated contact information and to clarify current servicing policy requirements.
05/04/15Workout Prospector Users' Guide
We have updated the Workout Prospector Users' Guide to reflect that the Text and TAG file format specification for bulk upload are now available on the Learning Center on FreddieMac.com.
04/30/15Managing Hazard Insurance Losses
We have updated this quick reference to reflect the revised insurance loss settlement requirements announced in Single-Family Seller/Servicer Guide Bulletin 2015-2.
04/30/15Completing Third Party Foreclosure Sales
This quick reference has been updated to reflect the revisions to third-party foreclosure sale requirements announced in Single-Family Seller/Servicer Guide Bulletin 2015-2 which are effective May 18, 2015.
04/29/15Workout Prospector Text TAG File Format
We have made numerous revisions to the Workout Prospector TAG File Format. Refer to this resource when using the bulk upload functionality in Workout Prospector.
04/24/15Investor Reporting Using Service Loans: An Introduction to View Outbound and Custom Reports Tutorial [29 min]
This tutorial, available 24/7, has been updated to reflect that the "Edits to Be Cleared" and "System Cleared Edits" reports are now available by the Month Report Received.
04/24/15Freddie Mac Default Fee Appeals System Reference Guide
This publication has been updated to include a reference to the Foreclosure Sale Compensatory Fee Analysis Report.
04/10/15Servicer Success Scorecard - Default Management Criteria [90 min]
This interactive webinar details the default management performance criteria for the Freddie Mac Servicer Success Scorecard which includes the updates made to the 2015 Servicer Success Scorecard as announced in the November 14, 2014 Guide bulletin.
04/10/15Navigating the Servicer Success Scorecard [90 min]
This interactive webinar focuses on how to read and navigate through the Freddie Mac Servicer Success Scorecard. It includes updates made to the 2015 Servicer Success Scorecard as announced in the November 14, 2014 Guide bulletin.

Underwriting

DateChange workshop Workshop  webevent Web Event
05/18/15Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
Our Freddie Mac Relief Refinance Mortgages resources have been updated to reflect the extension of the program to December 31, 2016.
05/18/15Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
Our Freddie Mac Relief Refinance Mortgages resources have been updated to reflect the extension of the program to December 31, 2016.
05/18/15Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
Our Freddie Mac Relief Refinance Mortgages resources have been updated to reflect the extension of the program to December 31, 2016.
05/14/15Freddie Mac Condominium Unit Mortgages
This quick reference has been revised to reflect changes to our condominium project eligibility criteria, as announced in Bulletin 2015-7.
05/14/15Construction Conversion and Renovation Mortgages
This reference reflects updated requirements announced in the May 14 Guide Bulletin 2015-7.
05/14/15Appraisal Review Reminders
This reference reflects updated requirements announced in the May 14 Guide Bulletin 2015-7.
05/05/15Loan Prospector Online Help Tool
This Loan Prospector Online Help Tool will help you become familiar with Loan Prospector data entry fields. Loan Prospector is the Freddie Mac automated mortgage evaluation system.
05/01/15Anti-predatory Lending Requirements
This quick reference has been revised to reflect recent Single-Family Seller/Servicer Guide announcements.
04/27/15Quality Control Information Manager (QCIM) Functionality Guide
This reference guide has been updated to reflect information on the latest enhancements to the Management Reporting function.
04/27/15Quality Control Information Manager (QCIM) Glossary
This glossary has been updated to reflect some term changes due to recent enhancements to the Management Reporting function.
04/22/15Quality Control Best Practices
This best practices document has been updated to reflect minor Guide updates. Links to the "Mortgage Screening Process: Red Flags for Single-Family Mortgage Fraud" job aid have also been added.
04/15/15Understanding Loan Prospector's Determination of Reserve Requirements
This new reference provides an overview on reserves, including how Loan Prospector determines reserves requirements which will be effective for all Loan Prospector submissions on and after the July 19, 2015 implementation.
04/10/15Home Possible: At a Glance
This quick reference has been revised to reflect changes to reserves requirements related to upcoming Loan Prospector enhancements, as announced in Bulletin 2015-4.
04/10/15Loan Prospector Documentation Matrix
This quick reference has been revised to reflect changes to reserves requirements related to upcoming Loan Prospector enhancements, as announced in Bulletin 2015-4.

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