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Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

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Mortgage Products

DateChange workshop Workshop  webevent Web Event
01/11/16Using the Reorganized Single-Family Seller/Servicer Guide - An Overview [60 min]
This interactive webinar provides an in-depth look at the tools and resources to assist you with transitioning to the reorganized Single-Family Seller/Servicer Guide.
12/17/15Home Possible At a Glance (Effective January 2016)
This quick reference reflects delivery fee and requirements changes announced after a revised update to Single-Family Seller/Servicer Guide Bulletin 2015-21 on December 17, 2015.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
01/11/16Using the Reorganized Single-Family Seller/Servicer Guide - An Overview [60 min]
This interactive webinar provides an in-depth look at the tools and resources to assist you with transitioning to the reorganized Single-Family Seller/Servicer Guide.
01/06/16Selling Mortgages to Freddie Mac Guarantor and MultiLender Swap User Guide
This user guide has been updated with a revised address for Freddie Mac's designated Document Custodian (Bank of New York Mellon).
01/06/16Selling Mortgages to Freddie Mac for Cash User Guide
This user guide has been updated with a revised address for Freddie Mac's designated Document Custodian (Bank of New York Mellon).
12/15/15Form 996E Tips and Best Practices
The instruction on 'Enter Settlement Details' has been updated in this resource: Do not select a Servicer Identifier when entering settlement details.
12/14/15Selling System Updates, 4th Quarter 2015 Tutorial [25 min]
This tutorial, available 24/7, contains information on recent system updates for the fourth quarter of 2015, plus tips and best practices.
12/02/15Form 996E and Form 1034E Document Delivery Flow
This resource displays the document delivery flow for Form 996E and Form 1034E. It provides clarity on hand-offs between the Seller, Warehouse Provider, Document Custodian and Freddie Mac.

Servicing

DateChange workshop Workshop  webevent Web Event
02/08/16 Managing Property Inspections
This quick reference has been updated to reflect the updated property inspection frequency requirements announced in Bulletin 2015-14.
02/08/16Quality Right Party Contact and Borrower Solicitation
This quick reference has been updated to reflect the revisions to our borrower solicitation requirements as outlined in Bulletin 2015-22.
02/02/16Borrower Communication and Solicitation - Part 2 [1.5 hrs]
This is the second webinar in a two-part series that introduces Freddie Mac's Borrower Communication and Solicitation requirements in support of the Servicing Alignment Initiative. Part 2 discusses borrower solicitation requirements.
02/02/16Borrower Communication and Solicitation - Part 1 [1.5 hr]
This is the first webinar in a two-part series that introduces Freddie Mac's Borrower Communication and Solicitation requirements in support of the Servicing Alignment Initiative. Part 1 discusses borrower contact and communication requirements.
01/27/16Foreclosure Time Line Compensatory Fees Reference Guide
This reference guide has been updated to reflect the adjustments to the foreclosure time line compensatory fee billing methodology for mortgages referred to foreclosure prior to October 1, 2011, as announced in Bulletin 2015-18.
01/22/16Resolving Foreclosure Sale Reporting Errors
This quick reference has been updated to reflect revisions to some common foreclosure sale reporting errors and warning messages and to remove errors that are obsolete.
01/11/16Using the Reorganized Single-Family Seller/Servicer Guide - An Overview [60 min]
This interactive webinar provides an in-depth look at the tools and resources to assist you with transitioning to the reorganized Single-Family Seller/Servicer Guide.
01/11/16At-A-Glance: Freddie Mac Modification Comparison
This job aid has been updated to reflect changes made as a result of the December 16 Freddie Mac Single-Family Seller/Servicer Guide Bulletin 2015-22.
12/21/15Guide Bulletin 2015-22: Updates to Borrower Contact and Solicitation and Servicing Remedies Framework [90 min]
This interactive webinar speaks to the servicing updates that were announced in the Single Family Seller Servicer Guide Bulletin 2015-22 on December 16, 2015.
12/17/15Expense Reimbursement Desk Reference
This publication has been updated to reflect the revision to our mortgage insurance premium reimbursement requirements that are effective January 1, 2016, and updates to our bankruptcy attorney fee reimbursement limits, as announced in Bulletin 2015-18.
12/15/15Charge-off Settlement Checklist
This checklist has been updated to reflect the availability of the Charge-off Settlement screen in Workout Prospector.
12/15/15Freddie Mac Standard Short Sale Settlement Checklist
This checklist has been updated to reflect the availability of the Short Sale Settlement screen in Workout Prospector.
12/15/15Freddie Mac Standard Deed-in-Lieu of Foreclosure Settlement Checklist
This checklist has been updated to reflect the availability of the Deed-in-Lieu Settlement screen in Workout Prospector.
12/07/15Accessing and Reviewing Credit Enhancement and Primary Mortgage Insurance Information in Loan Coverage Advisor
Learn how to access and review credit enhancement and primary mortgage insurance information in Loan Coverage Advisor with this new reference.
12/03/15Settlement Status Codes
This reference guide has been updated to include several new settlement status codes, as well as retire existing codes that are no longer in use.
11/17/15Completing Third Party Foreclosure Sales
This quick reference has been updated to reflect the new automated settlement functionality in Workout Prospector and the enhancement to the Detailed Adjustment Report (DAR) for third-party foreclosure sales announced in Bulletin 2015-14.

Underwriting

DateChange workshop Workshop  webevent Web Event
01/27/16Uniform Collateral Data Portal (UCDP) Appraisal Sharing User Guide (Effective February 7, 2016)
This user guide provides step-by-step information for correspondent lenders, their authorized lender agents and aggregator lenders who plan to use the appraisal sharing capabilities through the UCDP web portal.
01/26/16UCDP Reference Series for the Lender Admin: 5 - Managing Aggregator Profile (Effective February 7, 2016)
This reference focuses on managing the aggregator profile for the new appraisal-sharing solution within the Uniform Collateral Data Portal.
01/26/16Uniform Collateral Data Portal (UCDP) Appraisal Sharing Job Aid for Aggregators (Effective February 7, 2016)
This job aid provides aggregators with information on using the new appraisal-sharing solution within the Uniform Collateral Data Portal.
01/26/16Uniform Collateral Data Portal (UCDP) Appraisal Sharing Job Aid for Correspondents (Effective February 7, 2016)
This job aid provides correspondents with information on using the new appraisal-sharing solution within the Uniform Collateral Data Portal.
01/11/16Using the Reorganized Single-Family Seller/Servicer Guide - An Overview [60 min]
This interactive webinar provides an in-depth look at the tools and resources to assist you with transitioning to the reorganized Single-Family Seller/Servicer Guide.
01/06/16Freddie Mac Loan Coverage Advisor Tutorial [41 min]
This updated tutorial, available 24/7, provides guidance on the latest search options and functions available within the application based on the requirements of the Selling Representation and Warranty Framework.
12/17/15Home Possible At a Glance (Effective January 2016)
This quick reference reflects delivery fee and requirements changes announced after a revised update to Single-Family Seller/Servicer Guide Bulletin 2015-21 on December 17, 2015.
12/17/15Mortgage Insurance Coverage Options Matrix - Effective January 2016
This quick reference reflects delivery fee and requirements changes announced after a revised update to Single-Family Seller/Servicer Guide Bulletin 2015-21 on December 17, 2015.
12/07/15Accessing and Reviewing Credit Enhancement and Primary Mortgage Insurance Information in Loan Coverage Advisor
Learn how to access and review credit enhancement and primary mortgage insurance information in Loan Coverage Advisor with this new reference.
12/03/15Loan Prospector Documentation Matrix
This quick reference reflects changes to our eligibility requirements announced in Single-Family Seller/Servicer Guide Bulletin 2015-20 on December 2, 2015.

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