Skip to Page Content | Skip to Site Navigation | Skip to Section Navigation

Learning Center Updates

The summary below details recent changes to the Learning Center. Subscribe to receive timely email notifications about new or changed content or training offerings.

View changes related to:

Mortgage Products

DateChange workshop Workshop  webevent Web Event
07/15/15Home Possible: At a Glance
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Construction Conversion and Renovation Mortgages
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.

Selling & Delivery

DateChange workshop Workshop  webevent Web Event
09/03/15Certifying Mortgages for Freddie Mac Tutorial [52 min]
This tutorial, available 24/7, contains updated Selling System screens that display borrower name information for up to five borrowers.
08/31/15Certifying Mortgages for Freddie Mac
This user guide has been updated to show that the Custodian can certify up to five borrowers per mortgage loan.
08/28/15Selling System Updates, 3rd Quarter 2015 Tutorial [30 min]
This tutorial, available 24/7, contains information on recent system updates, tips and reminders, and information on what's coming in the fourth quarter of 2015.
08/20/15Servicing Released Deliveries Tutorial [22 min]
This tutorial, available 24/7, provides you with requirements, information and tips on how to package and deliver files and information to the Servicer.
08/13/15Post Fund DCR ULDD Form for loans funded on or after April 23, 2012
This form has been recently updated with changes pertaining to adding & deleting HELOCs in second, third & fourth liens.
07/20/15Fundamentals of the Servicing Released Sales Process [90 min]
This webinar introduces you the Servicing Released Sales Process (SRSP), and provides an overview of the general principles and rules, with a focus on strategies for ensuring a successful delivery to Freddie Mac and the Servicing buyer.

Servicing

DateChange workshop Workshop  webevent Web Event
08/31/15Expense Reimbursement Desk Reference
This desk reference has been revised to reflect the updated submission timeframes for REO expenses as announced in Bulletin 2015-5, and also includes a new chapter for Requests for Prior Approval (RPAs).
08/31/15Expense Reimbursement
This quick reference has been revised to reflect the updated submission timeframes for REO expenses as announced in Bulletin 2015-5.
08/14/15Navigating the Servicer Success Scorecard Tutorial [26 min]
This tutorial, available 24/7, has been updated to reflect the availability of single sign-on functionality and that the Alternatives to Foreclosure performance is now displayed quarter-to-date, instead of year-to-date, on the Servicer Success Scorecard.
08/07/15Servicer Success Scorecard: Default Management Criteria Tutorial [35 min]
This tutorial, available 24/7, provides your servicing staff with information about the Servicer Success Scorecard default management performance criteria, definitions, calculations and weights.
08/06/15Freddie Mac Servicing Success Program Reference Guide
This reference guide has been updated to reflect the availability of single sign-on functionality and that the Alternatives to Foreclosure performance is now displayed quarter-to-date, instead of year-to-date, on the Servicer Success Scorecard.
07/24/15Communicating with Borrowers: Collections and Loss Mitigation Reference Guide
This quick reference has been updated to include revised illustrations of the alternatives to foreclosure hierarchy and minimum collections efforts time line.
07/24/15Quality Right Party Contact and Borrower Solicitation
This quick reference has been updated to reflect the revised requirements for borrowers with step-rate mortgages who become 60 days delinquent, as outlined in Bulletin 2015-3.
07/24/15Effective Foreclosure Time Line Management Reference Guide
This reference guide has been updated to reflect the revised requirements for borrowers with step-rate mortgages who become 60 days delinquent, as outlined in Bulletin 2015-3.
07/24/15Delinquency Management for Mortgages Secured by Primary Residences
This quick reference has been updated to reflect the revised requirements for borrowers with step-rate mortgages who become 60 days delinquent, as outlined in Bulletin 2015-3.
07/22/15Freddie Mac Standard Deed-in-Lieu of Foreclosure Overview [73 min]
Collectors, Customer Service Representatives and Loss Mitigation staff will learn eligibility and documentation requirements, how to evaluate for borrower contribution and relocation assistance, as well as closing requirements.
07/15/15Service Loans User Guide
Chapter 8 has been updated to reflect recent enhancements for Standard Reports, including: a new button for "New Report Request", a decrease in time for generating standard reports, & the ability to archive reports you create for up to ten calendar days.
07/10/15Borrower Contributions and Relocation Assistance for the Freddie Mac Standard Deed-in-Lieu of Foreclosure Tutorial [30 min]
This new tutorial, available 24/7, looks at evaluating a borrower for a cash and promissory note contribution as well as relocation assistance.

Underwriting

DateChange workshop Workshop  webevent Web Event
09/03/15Introduction to the Self-employed Borrower, Including a Sole Proprietorship [90 min]
This new webinar training will provide you with an introduction and overview of the self-employed borrower, focusing on Freddie Mac's requirements for self-employed borrowers, Loan Prospector impacts, and our documentation requirements.
08/25/15Quality Control Information Manager (QCIM) Functionality Guide
This reference guide has been updated to reflect recent enhancements to Quality Control Information Manager, including the ability to view and download your monthly Quality Control (QC) sample information.
08/20/15Using Loan Coverage Advisor with Internet Explorer 11
This job aid provides temporary solutions to a few Loan Coverage Advisor user interface issues customers are experiencing when using Internet Explorer 11.
08/03/15QCIM Management Reporting Tutorial [20 min]
This tutorial, available 24/7, highlights recent updates to the QCIM Management Reporting function. Learn about all of the features available within this web-based tool to help meet your reporting needs.
07/31/15Quality Control Information Manager Upload Documents Tutorial [20 min]
This tutorial, available 24/7, highlights recent updates to the QCIM Management Reporting function. Learn about all of the features available within this web-based tool to help meet your reporting needs.
07/27/15Loan Prospector Functionality Guide
This resource has been revised to update functionality to support new and updated feedback messages for reserves, assets, and income.
07/20/15Viewing Loan Prospector and Loan Quality Advisor when using Internet Explorer 11
This job aid provides information to help you ensure your browser settings allow proper viewing and complete utilization of Loan Prospector and Loan Quality Advisor when using Internet Explorer 11.
07/16/15Freddie Mac Loan Coverage Advisor Reports Tutorial [21 min]
This tutorial, available 24/7, provides guidance to Freddie Mac Sellers on the report options available within the Loan Coverage Advisor(SM) application, based on the requirements of the Selling Representation and Warranty Framework.
07/15/15Home Possible: At a Glance
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Construction Conversion and Renovation Mortgages
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Appraisal Review Reminders
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Form 90: Verbal Verification of Employment
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Rental Income Matrix
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Loan Prospector Documentation Matrix
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Open Access Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages - Same Servicer Eligibility Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.
07/15/15Freddie Mac Relief Refinance Mortgages Income and Asset Documentation Requirements
This quick reference reflects changes to our credit and underwriting requirements announced in Guide Bulletin 2015-12 on July 15, 2015.

Back to Top