Introductory Training - Servicing
Welcome to Servicing with Freddie Mac. Here you will find the recommended training path you need to get started reporting and remitting to Freddie Mac.
| Course Name | Description | Resources |
|---|---|---|
| Introduction to the Service Loans Application Tutorial | This 31-minute tutorial, available 24/7, introduces your servicing staff to the web-based Service Loans application to successfully access, navigate, and perform your servicing reporting activities. | Start tutorial |
| Introduction to Investor Accounting Responsibilities | This 30-minute recorded session is for new Seller/Servicers that retain servicing. It will introduce your primary responsibilities for reporting and remitting monthly mortgage activity, the Custodial Account reconciliation process, and the Servicer Performance Profiles. | Start tutorial |
| Investor Accounting: Loan-Level Transactions Tutorial | This 52-minute tutorial, available 24/7, introduces you to common data elements that are applicable to all loan-level transactions. Learn about what to report and remit for the loan-level transactions you select. | Start tutorial |
| Servicing Technology Tools Overview | This 37-minute recorded session introduces you to Freddie Mac's Servicing Technology Tools and walks you through the steps of how to get access to these tools. | Start tutorial |
| Seller/Servicer Remittance Analysis | This 21-minute tutorial, available 24/7, introduces you to the Seller/Servicer Remittance Analysis and provides guidance on remitting funds to Freddie Mac. You will also learn how to retrieve and read this report. | Start tutorial |
Check out Servicing for additional classes and reference materials.