Introductory Training - Servicing
Welcome to Servicing with Freddie Mac. Here you will find the recommended training path you need to get started reporting and remitting to Freddie Mac.
|Introduction to the Service Loans Application Tutorial||This 31-minute tutorial, available 24/7, introduces your servicing staff to the web-based Service Loans application to successfully access, navigate, and perform your servicing reporting activities.||Start tutorial|
|Introduction to Investor Accounting Responsibilities||This 30-minute recorded session is for new Seller/Servicers that retain servicing. It will introduce your primary responsibilities for reporting and remitting monthly mortgage activity, the Custodial Account reconciliation process, and the Servicer Performance Profiles.||Start tutorial|
|Investor Accounting: Loan-Level Transactions Tutorial||This 52-minute tutorial, available 24/7, introduces you to common data elements that are applicable to all loan-level transactions. Learn about what to report and remit for the loan-level transactions you select.||Start tutorial|
|Servicing Technology Tools Overview||This 37-minute recorded session introduces you to Freddie Mac's Servicing Technology Tools and walks you through the steps of how to get access to these tools.||Start tutorial|
|Seller/Servicer Remittance Analysis||This 21-minute tutorial, available 24/7, introduces you to the Seller/Servicer Remittance Analysis and provides guidance on remitting funds to Freddie Mac. You will also learn how to retrieve and read this report.||Start tutorial|
Check out Servicing for additional classes and reference materials.