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Servicing Introductory Training – Default Management

Welcome to Servicing Default Management with Freddie Mac. Here you will find the recommended training path you need to get started with your default management for Freddie Mac.

Course NameDescriptionResources
Introduction to the Service Loans Application Tutorial This 31-minute tutorial, available 24/7, introduces your servicing staff to the web-based Service Loans application to successfully access, navigate, and perform your servicing reporting activities. Start tutorial
Servicing Technology Tools Overview This 37-minute recorded session introduces you to Freddie Mac's Servicing Technology Tools and walks you through the steps of how to get access to these tools. Start tutorial
Default Reporting Overview This 2-hour webinar highlights the functionality of Service Loans to help complete your monthly reporting to Freddie Mac. You will learn how to make entering and correcting your electronic default reporting, foreclosure sale and deed-in-lieu transactions easier, as well as how to access available reports in Default Reporting Manager that you may need. More information and registration
Workout Prospector®: Streamlining the Modification Process This 2-hour webinar details how to structure loan modifications using Workout Prospector's redesigned and streamlined user interface, which enables you to optimize borrower outcomes with greater certainty and close them more efficiently using the automated settlement process. More information and registration
Workout Prospector: Enhanced Evaluation Process for Liquidation Options This 90-minute webinar details how to structure and analyze liquidation options (Freddie Mac Standard Short Sale or Deed-in-Lieu of Foreclosure) using Workout Prospector's newly redesigned user interface. More information and registration

 

Check out Servicing for additional classes and reference materials.

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