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Servicing Introductory Training – Default Management

Welcome to Servicing Default Management with Freddie Mac. Here you will find the recommended training path you need to get started with your default management for Freddie Mac.

Course NameDescriptionResources
Introduction to the Service Loans Application Tutorial This 31-minute tutorial, available 24/7, introduces your servicing staff to the web-based Service Loans application to successfully access, navigate, and perform your servicing reporting activities. Start tutorial
Servicing Technology Tools Overview This 37-minute recorded session introduces you to Freddie Mac's Servicing Technology Tools and walks you through the steps of how to get access to these tools. Start tutorial
Default Reporting Overview This 2-hour webinar highlights the functionality of Service Loans to help complete your monthly reporting to Freddie Mac. You will learn how to make entering and correcting your electronic default reporting, foreclosure sale and deed-in-lieu transactions easier, as well as how to access available reports in Default Reporting Manager that you may need. More information and registration
Workout Prospector for Non-Modification Workouts This 90-minute webinar will help you understand how to use Freddie Mac's Workout Prospector. This session is beneficial to individuals who analyze and structure foreclosure alternatives such as short payoffs and deeds-in-lieu. More information and registration
Workout Prospector for Modifications This 2-hour webinar provides insights for structuring and analyzing a loan modification (Home Affordable Modification Program (HAMP), Standard Modification and the Streamlined Modification) using Workout Prospector. Processing tips and best practices for analyzing the borrower's financial situation and an introduction to Workout Prospector functionality for the HAMP, Standard Modification and Streamlined Modification foreclosure alternatives are also provided. More information and registration


Check out Servicing for additional classes and reference materials.

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