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Alphabetical List of Resources

Resource List workshop Workshop     webevent Web Event
2008 Condo Project Eligibility and Seller Warranties web event - 90 min
2008 Due Date Calendar for Monthly Reporting and Remitting [PDF 97K]
Access Investor Accounting ManagerSM through Gold Connection® for Servicing [PDF 233K]
Additional Supplement (OCS) Timeline [PDF 269K]
Address Guidelines for MAF [PDF 280K]
Affordable Income & Property Eligibility
Affordable Servicing Best Practices for Housing Counselors [PDF 79K]
Alternatives to Foreclosure workshop - 1 day
Alternatives to Foreclosure for Housing Counselors workshop - 6 hr
Alternatives to Foreclosure for Housing Counselors - 45 min
Alternatives to Foreclosure Overview web event - 2 hr
Alternatives To Foreclosure Overview - Recorded - 60 min
Anti-predatory Lending Requirements [PDF 43K]
Anti-Predatory Lending Requirements - 20 min
Appraisal Review Reminders [PDF 42K]
Area Median Income - 10 min
Automated Archive Process [PDF 282K]
Balloon/Reset Best Practices [PDF 73K]
Balloon/Reset Mortgages FAQs [PDF 54K]
Benefits of Minimum Documentation web event - 2 hr
Best Efforts Servicing Released Contracting - 56 min
Best Efforts Servicing Retained Contracting - 69 min
Best Efforts Servicing Retained/Released Contracts - 65 min
Borrowers with Limited or No Credit - 30 min
Business Cash Flow Analysis Worksheet [PDF 16K]
Calculate Cash Receipts Variances - 34 min
Cash Disbursement Variances - 32 min
Cash Flow Analysis Worksheet [PDF 23K]
Cash-out Refinance Mortgages Description and Fact Sheets
Certification of NY Consolidation, Extension Modification Agreement (NYCEMA) Deliveries [PDF 38K]
Certification Prior to Allocation - 13 min
Certifying Mortgages for Freddie Mac [PDF 1.7M]
Collateral Assessment Review Web Conference web event - 90 min
Community Outreach Training and Education Resources [PDF 44K]     Updated
Condominium Unit Mortgages - Project Analysis [PDF 460K]     New
Construction Conversion Mortgages Description and Fact Sheet
Conventional/Conforming Rental Income Matrix [PDF 40K]
CounselorMax™ Login and Administration - 5 min
CounselorMax Set-Up and Customization web event - 90 min
CounselorMax: Frequently Asked Questions [PDF 72K]
CounselorMax: Guidelines for First-Time System Administrators [PDF 175K]
CounselorMax: Report Capabilities web event - 90 min
CounselorMax: Using CounselorMax web event - 90 min
Create Your Own Reports in Investor Accounting Manager [PDF 32K]
CreditSmart® Train-the-Trainer workshop - 2 days
Cumulative Variance Log - 23 min
Custodial Account Review (CAR) - 16 min
Custodial Accounting Best Practices [PDF 112K]
Custodial Accounts: Establish & Maintain Accounts - 22 min
Data Error and LP Validation Report Troubleshooting Error Codes [PDF 86K]
Data Error Correction and LP Validation File Instructions [PDF 597K]
Default Management Training and Education Resources [PDF 323K]     Updated
Determining Declining Markets [PDF 51K]
Disaster Relief Guidelines
Discover Gold Through Quality (Quality Control and Fraud Prevention Best Practices)
Document Custody - 47 min
Document Custody Procedure Handbook
Documenting Income and Employment web event - 90 min
Documenting Lawful Residency Status for Non-U.S. Citizens
Early Indicator® [PDF 84K]
Early Indicator User Guide and Training Materials
Earn Rewards for Expert Servicing Brochure [PDF 270K]
Electronic Default Reporting (EDR) web event - 2 hr
Electronic Default Reporting (EDR) Quick Reference Guide [PDF 222K]
Electronic Default Reporting (EDR) Recording - 56 min
Eligibility/Processing Checklist for Streamlined Refinance Mortgages [PDF 64K]
Ensure Correct Non-LP CS/LTV Delivery Fees [PDF 69K]
Escrow Custodial Account Reconciliation Worksheet Form 59E with line by line instructions [PDF 163K]
Escrow Reconciliation/Form59E - 27 min
Exhibit 19: Postsettlement Delivery Fees [PDF 402K]
Expense ManagerSM [PDF 67K]
Expense Reimbursement [PDF 534K]
Expense Reimbursement Desk Reference [PDF 969K]
Expert Servicing, Your Vital Role Brochure [PDF 346K]
Export Reports and Create Customized Reports - 21 min
Factors Used in Loan Prospector®
FHA TOTAL Mortgage Scorecard and VA Documentation Matrix [PDF 60K]
FHA TOTAL Mortgage Scorecard and VA Processing Worksheets [PDF 62K]
Form 1034E, Custodial Certification Schedule - 30 min
Form 11: Mortgage Submission Schedule [PDF 418K]
Form 1134 [DOC 298K]     New
Form 13SF: Mortgage Submission Voucher [PDF 460K]
Freddie Mac Condominium Unit Mortgages [PDF 90K]
Freddie Mac Delivery Codes [PDF 69K]
Freddie Mac Settlement Date Calendar - MIDANET® (2008 Quarter 1: January - March) [PDF 156K]
Freddie Mac Settlement Date Calendar - MIDANET (2008 Quarter 2: April - June) [PDF 152K]
Freddie Mac Settlement Date Calendar - MIDANET (2008 Quarter 3: July - September) [PDF 151K]
Freddie Mac Settlement Date Calendar - MIDANET (2008 Quarter 4: October - December) [PDF 152K]
Freddie Mac Settlement Date Calendar - Selling System (2008 Quarter 1: January - March) [PDF 159K]
Freddie Mac Settlement Date Calendar - Selling System (2008 Quarter 2: April - June) [PDF 152K]
Freddie Mac Settlement Date Calendar - Selling System (2008 Quarter 3: July - September) [PDF 153K]
Freddie Mac Settlement Date Calendar - Selling System (2008 Quarter 4: October - December) [PDF 155K]
Freddie Mac User's Guide for Cash Remittances [PDF 37K]
Freddie Mac's Single-Family Seller/Servicer Guide
Get Connected to GoldWorks®
Getting Started with Investor Accounting [PDF 181K]
Getting Started with Loan Prospector web event - 2 hr
Getting Started with Loan Prospector® Outreach web event - 90 min
Gold Connection for Servicing
Guarantor & Multilender Fixed Rate Contracting - 55 min
Guarantor WAC ARM Contracting - 50 min
Helping Borrowers Avoid Foreclosure
Home Possible® Mortgages web event - 2 hr
Home Possible Mortgages Resource Center
Home Possible Online Marketing Kit
Home Possible Product Overview - 30 min
Home Possible: At A Glance [PDF 54K]
Home Possible: Delivery and Servicing Requirements [PDF 48K]
Home Possible: Processing Checklist for Home Possible Mortgages [PDF 59K]
Home Possible: What's New! - 10 min
How to Access Freddie Mac's Exclusionary List in GoldWorks [PDF 94K]
How to Access Freddie Mac's Exclusionary List in Loan Prospector [PDF 304K]
How to Access Freddie Mac's Exclusionary List in MIDANET [PDF 123K]
How to Attend a Web Conference
How to Calculate Postsettlement Delivery Fees [PDF 83K]
How to Enter Form 11/13 Data In The Selling System
How to Read a Credit Report
How to Upgrade MIDANET Software [PDF 88K]
Incentive ManagerSM for Default Compensation & Fees - 30 min
Initial InterestSM Adjustable-Rate Mortgages Description and Fact Sheet
Initial Interest Details for Originators and Underwriters [PDF 37K]
Initial Interest Fixed-Rate Mortgages Description and Fact Sheet
Interagency Guidance - 15 min
Intro to Investor Accounting Responsibilities web event - 90 min
Intro to Investor Accounting Responsibilities - 40 min
Introduction to the Selling System - 20 min
Investor Accounting Manager
Investor Accounting Manager - Up and Running in 5 Minutes [PDF 118K]
Investor Accounting Manager User Guide [PDF 6.8M]
Investor Accounting Overview - 34 min
Investor Accounting Reports - 50 min
Investor Accounting: Loan-Level Transactions - 55 min
Investor Accounting: Resolving Loan-Level Edits web event - 2 hr     New
Investor Accounting: Resolving Loan-Level Edits - 65 min
Investor Reporting - Advanced workshop - 1 day
Investor Reporting - Beginner workshop - 1 day
Investor Reporting & Remitting Training and Education Resources [PDF 329K]     Updated
Investor Reporting Best Practices [PDF 33K]
Investor Reporting Case Studies [PDF 341K]
Investor Reporting EDI Implementation Guide [PDF 674K]
Investor Reporting Quick Reference [PDF 916K]
Investor Reporting to Freddie Mac User Guide [PDF 8.5M]
Loan Entry: Cash - 95 min
Loan Entry: Guarantor - 33 min
Loan Prospector - Getting to Yes! workshop - 1 day
Loan Prospector - How to Assign a Loan [PDF 966K]
Loan Prospector - How to Change the Password [PDF 966K]
Loan Prospector - How to Enter a Loan for Mortgages for Newly Constructed Homes
Loan Prospector - How to Enter Address Information
Loan Prospector - How to Enter Optional Breakdown Data [PDF 966K]
Loan Prospector - How to Login [PDF 966K]
Loan Prospector - How to Order Automated Underwriting and Merged Credit With or Without Reference Numbers [PDF 852K]
Loan Prospector - How to Order Automated Underwriting and Reorder Credit [PDF 966K]
Loan Prospector - How to Order Automated Underwriting with Reference Numbers [PDF 852K]
Loan Prospector - How to Order Merged Credit With or Without Reference Numbers [PDF 852K]
Loan Prospector - How to Release a Loan [PDF 966K]
Loan Prospector Access Methods at a Glance [PDF]
Loan Prospector Documentation Matrix [PDF 104K]
Loan Prospector Feedback Messages [PDF 285K]
Loan Prospector Feedback Messages (Cause & Resolution) [PDF 121K]
Loan Prospector Functionality Guide [PDF 966K]
Loan Prospector Outreach User Guide [PDF 1.3M]
Loan Prospector's Merged Credit Options: Frequently Asked Questions
Managing Foreclosures and Adverse Matters workshop - 1 day
Mandatory Servicing Released Contracting - 49 min
Mandatory Servicing Retained Contracting - 53 min
Mandatory Servicing Retained WAC ARM Contracting - 67 min
Manufactured Home Underwriting Reminders [PDF 63K]
Manufactured Homes Description and Fact Sheet
Manufactured Homes Fact Sheet [PDF 82K]
MIDANET - Fixed Rate Delivery & Certification - 1 hr
MIDANET - Getting Started - 35 min
MIDANET - Tools & Reports - 32 min
MIDANET Cash User Guide [PDF 2.0M]
MIDANET for the PC Software Installation Instructions [PDF 265K]
MIDANET for the PC: Mortgage Insurance Cancellation Supplement Guide [PDF 41K]
MIDANET for the PC: Reporting Tips for Investor Accounting [PDF 40K]
MIDANET Menu Structure [PDF 81K]
MIDANET Mortgage Evaluation Flags [PDF 105K]
MIDANET Post Purchase Data Correction Utility
MIDANET Post Purchase Data Correction Utility Instructions [PDF 863K]
MIDANET Resources Quick Reference [PDF 175K]
MIDANET SWAP Programs User Guide [PDF 2.6M]
MIDANET Training and Education Resources [PDF 65K]     Updated
More Balloon/Resets Resources restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More Foreclosure and Bankruptcy Resources restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More Loss Mitigation Resources for Servicers restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More MIDANET Resources restricted access
You will need your Mortgage Servicing Products ID and password to access these materials.
More on MIDANET [PDF 425K]
Mortgage Document Manager
Mortgage Fraud - How to Protect Your Organization workshop - 1/2 day
Mortgage Fraud Awareness - 77 min
Mortgage Insurance Coverage Options Matrix [PDF 49K]
Mortgage Insurance Financing Matrix [PDF 46K]
Mortgage Products Training and Education Resources [PDF 47K]     Updated
Mortgage Products: More Choices for More Borrowers workshop - 1 day
Mortgage Servicing Products ID Order Form
Mortgages for Newly Constructed Homes web event - 90 min
Mortgages for Newly Constructed Homes [PDF 521K]
Mortgages for Newly Constructed Homes Description and Fact Sheet
Net Price - 20 min
Newly Built Home Mortgages Description and Fact Sheet
No Cash-out Refinance Mortgages Description and Fact Sheets
Online Submission of Servicing Expense Reimbursement Claims (Form 104SF) [PDF 71K]
Onsite Reviews - Aim for Success - 20 min
Operating Principles - 22 min
Ordering Merged Credit (LoanProspector.com System-to-System Access Method) [PDF 60K]
Overview of Recent Announcements and Guide Changes web event - 90 min
P&I Custodial Account Variances web event - 2 hrs
P&I Reconciliation/Form 59 - 49 min
Pair Off Mandatory Cash Contracts - 20 min
Post Fund Data Correction Form [XLS 21K]
Postsettlement Training and Education Resources [PDF 40K]     Updated
Practices for Avoiding Predatory Lending [PDF 34K]
Preventing ARM Reporting Discrepancies Best Practices [PDF 111K]
Pricing: Cash - 35 min
Principal and Interest Custodial Account Reconciliation Worksheet-Monthly Account Statement Form 59 with line by line instructions [PDF 278K]
Processing FHA TOTAL and VA Mortgages [PDF 696K]
Promoting Responsible Servicing Practices [PDF 72K]
Refinance Programs [PDF 123K]
Remitting Best Practices [PDF 35K]
Renovation Mortgages Description and Fact Sheet
REO Manager®
Reporting and Remitting Tips for Investor Accounting [PDF 45K]
Resolve Cash Receipts Variances - 64 min
Resolving Loan-Level Edits Quick Reference Guide [PDF 370K]
Reviewing Appraisal & Inspection Reports Workshop workshop - 1/2 day
Revised Property and Flood Insurance Deductibles for Mortgages Sold to and Serviced for Freddie Mac
Schedule Analysis Worksheet [PDF 19K]
Selection and Use of Credit Scores [PDF 42K]
Seller/Servicer Remittance Analysis - 30 min
Seller-Owned Converted Mortgages Description and Fact Sheet
Seller-Owned Modified Mortgages Description and Fact Sheet
Selling Mortgages Secured by Manufactured Homes web event - 2 hr
Selling Mortgages to Freddie Mac - Guarantor and MultiLender User Guide [PDF 10M]
Selling Mortgages to Freddie Mac for Cash User Guide [PDF 9.8M]
Selling System Availability Matrix
Selling System Cash User Roles [PDF 145K]
Selling System Guarantor and MultiLender User Roles [PDF 145K]
Selling System Security Wire Instructions [PDF 380K]
Selling System Training and Education Resources [PDF 67K]     Updated
Servicer Incentive Program [PDF 88K]
Servicer Performance Profile
Servicer Performance Profile: Default Management Recorded - 80 min
Servicer Performance Profile: Investor Reporting web event - 90 min
Servicer Performance Profile: Investor Reporting - 45 min
Servicer Performance Profiles Fact Sheet [PDF 76K]
Servicer Performance Profiles Reference Manual [PDF 607K]
Servicing Balloon/Reset Mortgages web event - 90 min
Servicing Balloon/Reset Mortgages for the Beginner - 107 min
Servicing Initial Interest Mortgages - 43 min
Servicing Maturing Balloon/Reset Mortgages Quick Reference [PDF 65K]
Servicing Released: Net Funding - 42 min
Servicing Released: Transfers - 37 min
Setting Up Wire Instructions: Guarantor - 13 min
Settlement: Cash - 40 min
Settlement: Guarantor - 40 min
Special Options for Service Members
Streamlined Refinance Mortgages Description and Fact Sheet
TBD Master Commitments - 8 min
Temporary Subsidy Buydown Mortgages Description and Fact Sheet
The Selling System Resource Center- Sell More Loans More Quickly and More Easily
Timeline Manager [PDF 66K]
Tools and Incentives for Small- to Mid-Sized Servicers [PDF 78K]
Understand & Document the Self-Employed Borrower - 50 min
Understanding and Documenting Self-Employed Borrowers
Understanding Custodial Accounts workshop - 2 days
Understanding Custodial Accounts Case Study [PDF 3.6M]
Understanding Custodial Accounts User Guide [PDF 1.2M]
Understanding Your Seller Statement - 48 min
Underwriting Self-Employed Borrowers in an S Corporation
Underwriting Self-Employed Borrowers in General and Limited Partnerships
Underwriting Self-Employed Borrowers in Limited Liability Company
Underwriting Self-Employed Borrowers in Sole Proprietorship
Underwriting Self-Employed Borrowers in U.S. Corporations
Underwriting Training and Education Resources [PDF 137K]     Updated
Using CounselorMax for Maximum Results workshop - 3 hr
Using Form 104SF Recorded - 135 min
Using Loan Prospector Merged Credit Options (Loan Prospector Browser Access Method) [PDF 852K]
Using Remedy Manager - 15 min
Using Workout Prospector® Recorded - 76 min
Verified Loan Origination System (LOS) Vendors
WAC ARM Pools - Pooling Requirements [PDF 28K]
Why use Default Reporting ManagerSM? - 45 min
Working with Foreclosure Attorneys to Help Borrowers Avoid Foreclosure - Best Practices [PDF 122K]
Workout Incentive Program [PDF 88K]
Workout Manager® [PDF 68K]
Workout Prospector [PDF 74K]


© 2008 Freddie Mac