Loss Mitigation
Use the following resources to learn about Freddie Mac's requirements, processes and technology for managing your loss mitigation activities, including how to process reinstatements, relief options and workout options.
| Secured Resources for Servicers |
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More Loss Mitigation Resources for Servicers You will need your Servicing Applications ID and password to access these materials. |
Online Self-study  |
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| Alternatives To Foreclosure Overview - Recorded - 85 min |
| Home Affordable Modification Program (HAMP) Overview - Recorded - 74 min |
| Home Affordable Modification Program (HAMP): Trial Period Plan - 76 min |
| Servicing Technology Tools Overview - 36 min |
| Short Payoff & Make-whole Preforeclosure Overview - 70 min |
| Solving Default Challenges: Collections - 18 min |
| Solving Default Challenges: EDR - 24 min |
| Solving Default Challenges: Foreclosure Timeline - 60 min |
| Solving Default Challenges: Servicer Profile - 55 min |
| Using Workout Prospector (WP) - 70 min |
Training Events
 Workshop  Web Event
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| Alternatives to Foreclosure Overview - 2 hr |
| Alternatives to Foreclosure - 1 day |
| Default Management Bulletin Guide Updates - 90 min |
| Home Affordable Modification Program Overview - 2.5 hrs |
| Home Affordable Modification Program Workshop - 1 day |
| Home Affordable Modification Program: Overview & Program Updates - 2 hrs New |
| Home Affordable Modification Program: Underwriting & Processing with Workout Prospector - 2 hrs New |
| Workout Prospector - How it Works - 2.5 hrs |
| Additional Online Resources |
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| Disaster Relief Guidelines |
| Helping Borrowers Avoid Foreclosure |
| Servicing Applications Sign Up Form |
| Special Options for Service Members |
| Freddie Mac's Single-Family Seller/Servicer Guide |
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