• Single-Family
  • Making Home Affordable Program
  • Underwrite and Process Loans
  • Sell and Deliver Loans
  • Mortgage Products
  • Service Loans
  • Doing SF Business with Freddie Mac
  • Forms and the Guide
  • The Learning Center
    • Underwriting
    • Selling and Delivery
    • Servicing
    • Mortgage Products
    • Training Events
    • Community Outreach
    • Learning Center Glossary
• Multifamily
• Debt Securities
• Mortgage Securities
• Vendors And Suppliers

Servicer Performance Profile

Use the following resources to better understand your Freddie Mac Servicer Performance Profile.

Easy to Print References
Default Management Training and Education Resources     Updated
Investor Reporting and Remitting Training and Education Resources     Updated
Servicer Performance Profiles Reference Manual

Online Self-study
Servicer Performance Profile: Default Management Recorded - 80 min
Servicer Performance Profile: Investor Reporting - 33 min
Servicing Technology Tools Overview - 36 min

Training Events Workshop   Web Event
Servicer Performance Profile: Investor Reporting - 90 min

Additional Online Resources
Servicing Technology Tools

Freddie Mac's Single-Family Seller/Servicer Guide
Chapter 51: General Freddie Mac Policies