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Freddie Mac Loan Advisor SM

you'll work faster

Get the most out of every loan with Loan AdvisorSM

seize the advantage

Loan Advisor uncovers hidden value.

Our data and models reveal opportunity at every stage of the lending process.

You'll reduce costs, move quickly with confidence, and deliver a better borrower experience.

We're simplifying processes and reducing your documentation burden with capabilities like our ACE appraisal waiver and automated borrower income and asset assessments.

We designed Loan Advisor with you in mind.

Welcome to advantage, opportunity—your edge.

 

More Flexibility

Access undiscovered opportunity at any stage of the loan production process.

More Loans

Increase efficiency with automated solutions and enhanced tools.

Smarter Risk

Manage risk intelligently with the
assurance of our rigorous analysis.


Your Risk Reduction Toolbox

Get the job done with our integrated set of online tools.

Loan Product Advisor®

Enhanced Underwriting Workflow

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Condo Project AdvisorSM

Determine Viability

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Loan Collateral Advisor®

Accurate Valuations

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Loan Quality Advisor®

Eligibility Evaluated

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Loan Closing Advisor®

Closing Confidence

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Loan Selling Advisor®

Delivering Results

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Loan Coverage Advisor®

Complete Loan Management

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Quality Control Advisor®

Post-Funding Loan Review

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Business Intelligence

Relevant Data

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Correspondent Assignment Center

Our innovative service simplifies data sharing between correspondents and aggregators.
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Ease Every Step of the Way

We have tools and information for each stage in the loan manufacturing process.

Originate & Underwrite

Find information on our mortgage, credit requirements, underwriting, fraud prevention, quality control and more.

Sell & Deliver

Get details on our pricing, sales options, delivery requirements, document custody, selling system and ULDD training.

Servicing

Find information on the Servicing Success Program, default management, investor reporting and our wide range of powerful servicing tools.


 

Learning Center

Everything you need to get started and get the most from our entire suite of products.

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Be an Insider

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Hours of Operation

Standard business hours are Monday through Friday. We are closed on Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. For a complete list of holiday hours, please see our Freddie Mac Holiday Schedule.

Customer Support Hours Hours (EST)

Loan Product Icon Loan Product Advisor

8am - 9pm

Loan Collateral Advisor Icon Condo Project Advisor

8am - 8pm

Loan Collateral Advisor Icon Loan Collateral Advisor

8am - 8pm

Loan Quality Icon Loan Quality Advisor

8am - 8pm

Loan Closing Advisor Icon Loan Closing Advisor

8am - 8pm

Selling System Icon Loan Selling Advisor

8am - 8pm

Loan Coverage Advisor Icon Loan Coverage Advisor *

8am - 8pm

Quality Control Advisor Icon Quality Control Advisor *

8am - 8pm

Business Intelligence Icon Business Intelligence

8am - 6pm

Correspondent Assignment Center

8am - 8pm

*For additional support with Loan Coverage Advisor, please contact your Freddie Mac Account Representative or contact Customer Support Contact Center (800-FREDDIE).

Application Availability Hours (EST)/Days

Loan Product Icon Loan Product Advisor

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

Loan Collateral Advisor Icon Condo Project Advisor

5:30am – 2am
Mon – Fri
5:30am – 11pm
Sat
11am – 2am
Sun

Loan Collateral Advisor Icon Loan Collateral Advisor

24 Hours
Sun - Sat

Loan Quality Icon Loan Quality Advisor

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

Loan Closing Advisor Icon Loan Closing Advisor

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

Selling System Icon Loan Selling Advisor

8am - 8pm
Mon - Fri

Mandatory Contract Execution

8:15am - 5pm
Mon - Fri

Best Efforts Contract Execution

8:15am - 8pm
Mon - Fri

WAC ARM Cash Contract Execution

8:15am - 5pm
Mon - Fri

Guarantor and MultiLender Execution

8am - 8pm
Mon - Fri

Loan Coverage Advisor Icon Loan Coverage Advisor

24 Hours
Sun - Sat

Quality Control Advisor Icon Quality Control Advisor

7am – 11pm
Mon - Fri
9am - 9pm
Sat
11am - 9pm
Sun

Business Intelligence Icon Business Intelligence

5:30am - 2am
Mon - Thu
5:30am - 8pm
Fri
12pm - 11pm
Sat
11am - 2am
Sun

Correspondent Assignment Center

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

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