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Third-Party Originator Sponsored Access FAQs

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Find answers and advice for Freddie Mac's enhanced underwriting tool.

Third-Party Originator Sponsored Access FAQs

What is a third-party originator (TPO) in terms of using Loan Product Advisor?

A TPO who uses Loan Product Advisor is a licensed originator of mortgage loans who does not have a Seller agreement or Seller/Servicer number with Freddie Mac. TPOs generally include mortgage brokers, mortgage bankers, correspondent lenders and non-approved Freddie Mac Seller/Servicers. If you're a TPO, you will need to sign up for a Loan Product Advisor TPO number to:

  • Submit loans directly through Loan Product Advisor and then assign them to the wholesale lender of your choice.
    Or
  • Submit loans through a sponsoring wholesale lender who works directly with Loan Product Advisor.

At times, approved Freddie Mac Seller/Servicers will also need a Loan Product Advisor TPO number if they are going to submit loans through a sponsoring wholesale lender's website.

What does "Sponsored Access" mean?

"Sponsored Access" means that you have a business relationship with one or more wholesale lenders who work directly with Loan Product Advisor and you will submit loans through those wholesale lenders' systems.

What is a merged credit report?

A merged credit report is a combined credit summary from all three national credit repositories (Equifax, Experian, and TransUnion). This service is offered by credit reporting companies (CRCs) or their affiliates.

What is the difference between a merged credit report and a credit infile?

Merged credit reports provide a combined credit summary from all three national credit reporting repositories on a single report, while credit infiles are raw data credit reports provided by each of the three national credit repositories.

If I already have agreements with CRCs or their affiliated companies for merged credit do I still need to contact them when I sign up for Loan Product Advisor?

Yes. Even if you have existing relationships with the CRCs, in order to use Loan Product Advisor's Merged Credit Report Options, you need to specifically update your account for accepting merged credit reports and/or Reference Numbers through Loan Product Advisor.

Once I start the online sign up process, can I stop, save my work and continue at a later time?

No. You'll need to complete the sign up process in one session. The sign-up process should take you approximately 8-10 minutes to complete. If you exit the sign up process before you finish, you'll lose any information entered.

What is the role of the person whose name is entered as our company's "Point of Contact"?

The person you designate as the "Point of Contact" will receive confirmation of your registration and all communications related to your Loan Product Advisor account.

What is the role of the person whose name is entered as our company's "Principal/Officer"?

The person that you designate as your "Principal/Officer" should be an officer of your company and will be responsible for signing all contracts.

Why do you require the Social Security Number of my company's principal?

We require your principal's Social Security Number only for identification purposes. We do not order credit reports on your principal as part of Freddie Mac's Loan Product Advisor sign-up process.

What if I don't know my TPO number?

If you don't know your TPO number or aren't sure if you have one, please contact Customer Support (800-FREDDIE). When calling, please have your company name, address and tax identification number available so we can assist you promptly.

If I am already signed up for Loan Product Advisor, why do I need to sign up again?

If you are an approved Freddie Mac Seller/Servicer who will also submit loans through a wholesale lender's system, you must sign up again in order to establish a Loan Product Advisor TPO number and affiliation with your sponsoring wholesale lender. You will use your TPO number only when submitting loans through your sponsoring wholesale lender's system.

How do I get my sponsoring wholesale lender's Seller/Servicer number so I can complete the Loan Product Advisor sign-up process?

Contact your sponsoring wholesale lender directly as they are the only ones that can provide you with this information.

The online sign-up confirmation page displayed the wrong company name for my sponsoring wholesale lender. What should I do?

If the information displayed is incorrect, select "No" to re-enter the Seller/Servicer number. Also, double check that you're entering the correct number for your sponsoring wholesale lender. If the company name is still incorrect, contact your wholesale lender to verify it.

If I already have a Loan Product Advisor TPO number and am ordering merged credit through my sponsoring wholesale lender's system, why do I have to complete the credit repository paperwork for my new sponsoring lender?

Merged credit agreements are different than agreements with the three national credit repositories for credit infiles. If your new sponsoring wholesale lender uses credit infiles, you must complete the credit repository paperwork for ordering credit infiles through its system.

My company is already signed up for Loan Product Advisor, but I don't know our TPO number. May I just leave this field blank?

No. Providing your TPO number during the sign up process when you affiliate a new wholesale lender to your account may greatly reduce the amount of information you must provide during the sign up process. If you don't remember your TPO number, please contact Customer Support (800-FREDDIE) and they'll look it up for you. Please have your company name, address and tax identification number available so we can assist you promptly.

How will I receive our TPO number and password?

Once we have completed processing your paperwork, we'll send your primary contact your company's TPO number and Loan Product Advisor password. Both will be required when you use your sponsoring wholesale lender's system.

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