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Loan Selling Advisor FAQ

Loan Selling Advisor Loan Selling AdvisorSM

Find answers and advice for Freddie Mac's pricing, contracting and loan delivery tool.

General Loan Selling Advisor Questions

What is Loan Selling Advisor?

Loan Selling Advisor is Freddie Mac's online system for purchasing mortgages. It integrates all secondary functions from pricing to funding and helps you easily deliver mortgages to us under a variety of executions.

How do I get started with Loan Selling Advisor?

To start using Loan Selling Advisor you'll need to provide Freddie Mac with information regarding authorized Loan Selling Advisor users and their roles. You submit this information by completing and submitting the required forms.

What Loan Selling Advisor training or resources are available?

Freddie Mac offers multiple training resources and opportunities. Please see the Learning Center for more information, including self-study tutorials available 24/7 and training for new users.

What information do I need to provide to sell a mortgage to Freddie Mac?

The Single-Family Seller/Servicer Guide (Guide) contains Freddie Mac's requirements for the purchase, sale and servicing of mortgages. For more information on how to access the Guide, visit our Guide web page. We periodically publish updates to these requirements through Guide Bulletins and Industry Letters. To receive notice of these updates and other important information, visit the Subscription Center.

For more information on specific data fields that must be delivered in Loan Selling Advisor,  review Guide Chapter 6302 and visit our Uniform Loan Delivery Dataset page.

When is Loan Selling Advisor available?

Please click here for Loan Selling Advisor hours of operation, and be sure to sign up for our Technology System Alerts to stay updated on any developments.

What additional help is available if I have questions?

In addition to the online resources mentioned above, our Customer Support Contact Center Team can be reached by calling 800-FREDDIE.

When will Loan Selling Advisor receive single sign-on and align visually with Loan Advisor Suite?

Loan Selling Advisor is fully integrated into the award-winning Loan Advisor Suite. You can now access it via single sign-on through the Loan Advisor Suite portal.

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