Mortgage Securities - Contact Information
If you have a general mortgage security question, please contact:
Freddie Mac Investor Inquiry
1551 Park Run Drive, MS D5O
McLean, VA 22102
Select option 5 for Investor Relations and then option 3 for Mortgage-backed Securities.
For assistance with the execution of Giants, please contact:
Freddie Mac Single-class Issuance
For assistance with the execution of Strips, REMICs, Subprime, Callables, Re-REMICs, Guaranteed Finals and other newly structured products, please contact:
Freddie Mac New Transactions
- Chris Chenen, Securities Marketing National Transactions Director
- Greg Kerr, Securities Marketing National Transactions Director
- Dirk Niese, Securities Marketing National Transactions Director
For assistance with mortgage security settlements, please contact:
Securities Allocation Management (SAM)
For assistance with issuing, trading, replacing and retiring REMIC and structured pass-through certificates, please contact:
The Office of the Registrar
If you are a consumer and have questions related to foreclosure prevention or Making Home Affordable program, please call:
1 (800) FREDDIE or (800) 373-3343, press #2 for a customer service representative.
If you are a homebuyer or a real estate professional and you have questions regarding Freddie Mac’s foreclosed homes, please contact:
Attn: Customer Service
5000 Plano Parkway
Carrollton, TX 75010
Visit our Mortgage Help Resource Center to learn about the options available and who to contact for help.
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