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Mortgage Securities - Contact Information

TopicDepartmentContact
General mortgage security questions Freddie Mac Investor Inquiry
1551 Park Run Drive, MS D5O
McLean, VA 22102
Phone
(800) 336-3672
Select option 5 for Investor
Relations and then option 3 for
Mortgage-backed Securities.

Email investor_inquiry@freddiemac.com
Giant Execution Single-class Issuance Email
giants@freddiemac.com
Strip, REMIC, Subprime, Callable, Re-REMIC, Guaranteed Final and other newly structured product execution Multiclass Transaction Management Phone
(866) 903-2767

Mortgage Security Settlements Securities Allocation Management (SAM) Phone
(571) 382-4020

Email
SF_SAM@freddiemac.com
Issuing, trading, replacing and retiring REMIC and structured pass-through certificates Office of the Registrar Email
investor_inquiry@freddiemac.com
Consumers with questions related to foreclosure prevention or Making Home Affordable program 1 (800) FREDDIE Phone
1 (800) FREDDIE or (800) 373-3343, press #2 for a customer service representative.

Homebuyers and real estate professionals with questions regarding Freddie Mac’s foreclosed homes HomeSteps
Attn: Customer Service
5000 Plano Parkway
Carrollton, TX 75010
http://www.homesteps.com
Phone
(800) 972-7555

 

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