The Arizona Biltmore, Phoenix | October 16 — 18

Join Freddie Mac Multifamily for our annual Customer Conference. This will be an excellent opportunity to meet with Freddie Mac staff across the Multifamily business while also learning about industry updates and our latest offerings. The conference will be 2 ½ days of informative sessions and opportunities to hear from our leadership. And of course, there will be plenty of networking with Freddie Mac staff and industry colleagues.

Registration is now open.
  • October 16-18
  • Arizona Biltmore, Phoenix
  • Registration fee is $599 per person
General Session

Who Should Attend?
  • All Freddie Mac Multifamily Seller/Servicers (Conventional, Small Loans, TAH, and Seniors)
  • Legal Counsel for our Seller/Servicers
  • Invited Investors and Dealers of our securities


The conference registration fee is $599 per person. It will cover the cost of meals and materials. All major credit cards are accepted.

Registration Policies

Cancellation & Refund Policy

Registration cancellation requests must be submitted by email to Multifamily Conferences and Events, by Friday, October 6, for a full refund. Cancellations requests received after October 6 will forfeit the full amount of the registration fee. No refunds will be given for registrants who fail to attend the conference.

Substitution or replacement of a registered attendee by a business colleague or co-worker within the same company is accepted. Substitution requests must be submitted by email to Multifamily Conferences and Events by Friday, October 6. After October 6, substitution requests must be made on-site at the conference. The payment made for the original registrant will be applied to the replacement's registration.

By registering for this Conference, I hereby authorize the Federal Home Loan Mortgage Corporation ("Freddie Mac") to photograph and record me and to use my photograph or recording and identifying information, such as my name, and/or testimonial, for publication on Freddie Mac’s website or for dissemination by Freddie Mac by any other means. I understand and agree that I will not receive any monetary compensation in connection with my photograph/recording or with the publication and/or dissemination of my image, identifying information, and/or testimonial, and my consent covers the use of my image, identifying information, and/or testimonial both with and without identifying information and/or statement, as elected by Freddie Mac. I further understand and agree unconditionally to release Freddie Mac from any and all causes of action, liabilities or damages, known or unknown, in law or in equity, arising out of or relating in any way either to Freddie Mac’s publication and/or dissemination of my image and/or testimonial, and/or to publication and/or dissemination of my image and/or testimonial by any third party.

Freddie Mac does not sell any physical goods or services. All purchases made through our website or associated systems for event registration shall be delivered virtually. Every reasonable effort will be made to provide an immediate confirmation of all purchases in the form of a confirmation email. To verify purchases directly, please email Multifamily Conferences and Events.

Hear What Last Year's Attendees Had to Say

The conference was organized and well-thought out. The location and hotel accommodations were excellent and social/networking events were very enjoyable. I look forward to next year's conference.
2016 Attendee
It was a good combination of broad messages outlining future goals with specific product information that helped to understand how those goals could be achieved. Good connection between strategic message and tactical underpinnings.
2016 Attendee

Preliminary Schedule

The conference schedule is packed with great speakers, engaging content and many networking opportunities.

8 am – 3 pm
Advisory Committee Meetings – for committee members only

Start the conference off right by joining our always-popular community service event. We’ll be working at a local school again this year helping to paint and make other minor improvements. We can’t guarantee you’ll stay clean, but we can guarantee a great time.

The school's well-kept and updated appearance is a testament to the dedication of its principal, staff, students and community involvement. But don’t be fooled by appearances -- Solano Elementary School is a Title 1 school, serving over 650 culturally, racially and linguistically diverse students in Pre-K-sixth grade. With over 80 percent of students qualifying for reduced or free lunch, Solano has elected to provide free meals twice a day to all students at the school. In the spirit of collaboration that has served them well in partnering with the community, the school has decided to designate Monday, October 16 as a "community service day" for its students and teachers. Over the course of several hours, we will make an impact at this school by helping to:

  • Replace and add new raised garden beds
  • Paint alphabet letters and sight words
  • Repaint the basketball court
  • Repaint the USA map with capitals
  • Build and repair benches and picnic tables on campus
  • Power wash/remove hopscotch areas
  • Paint playground pillars
  • Categorize the book library

For more information, please contact our Multifamily Events team.

Experience the beauty of the pristine Sonoran Desert with your cowboy guides. The desert holds so much more than what meets the eye. Learn some of the secrets of the desert's inhabitants as your guides demonstrate how the Cavalry and the Native Americans used the abundant desert plants to survive. Don’t forget your camera; guests will witness some of the best panoramic views that Arizona has to offer during the short nature walk. This tour is the perfect blend for groups that are interested not only in an adventure but also appreciate the cultural background and history of the desert.

12 pm – 6 pm

At our opening general session, you’ll hear a multifamily business update from our Executive Vice President David Brickman, followed by our special keynote speaker: Principal and Chief Executive Officer of Turner Impact Capital, Bobby Turner.

Enjoy the beauty of the historic Arizona Biltmore Gold and Aztec rooms while you catch up with colleagues. Our appetizers will tide you over before you go on to your dinner plans.

7:30 am – 8:30 am
7:30 am – 4:30 pm

At our Tuesday General Sessions, you’ll hear from Freddie Mac CEO Don Layton, FHFA Deputy Director Sandra Thompson and retired four-star General Stan McChrystal.

In between the general sessions, fill the day with your choice of more than a dozen sessions covering a broad range of topics. Options will include management updates from Production & Sales, underwriting tips, special panels on investment topics, news from Asset Management and Operations, the latest from our Research team and Legal updates.

We have a special reception planned at the Center for the Performing Arts in Scottsdale. Enjoy an early evening of networking as you wander this unique indoor/outdoor venue and sample a variety of classic southwestern dishes. Shuttle service will take you there and back – although you may choose to stay in Scottsdale to dine at one of the many restaurants before heading back to your hotel on your own.

Grab a quick bite before heading to the airport, or stick around for one of our optional networking activities.

This event is open to players of all levels—beginner to expert. We'll set up scramble teams with a variety of skills levels—so even if you usually stick to miniature golf, you'll have a great time. Come join us for a fun morning of no-stress, 9-hole golf at the beautiful Biltmore Golf Club, followed by a networking brunch from 10:30 to noon.

Join us for a private history tour of the Arizona Biltmore, and you’ll gain new appreciation for the architectural significance of the “Jewel of the Desert."

10:30 am – 12 pm
Networking Brunch (for Golf Scramble or Historic Biltmore Tour participants)


Our room blocks at The Arizona Biltmore and The Camby are now sold out. We do have rooms at discounted rates nearby at the Embassy Suites Phoenix-Biltmore and Courtyard Marriott Phoenix Camelback. A shuttle service will be provided from these hotels to the Biltmore each day.

The Camby
The Camby

2401 East Camelback Road, Phoenix, Arizona 85016

Tel: 602-468-0700

Customer Conference Rate: $329/night

Sold Out
Courtyard Marriott Phoenix Camelback

2101 East Camelback Road, Phoenix, Arizona 85016

Tel: 602-955-5200

Customer Conference Rate: $174/night

Reserve Now
Embassy Suites

2630 East Camelback Road, Phoenix, Arizona 85016

Tel: 602-955-3992

Customer Conference Rate: $229/night

Sold Out

2016 Highlights