SBL: New Email Boxes for Transaction Processing
May 11, 2016
Freddie Mac Multifamily Small Balance Loans (SBL) is now using regional email boxes for loan transaction processing.
To ensure effective delivery and communication among regions, we ask that all matters related to the screening, pricing, processing exceptions, uploads of Loan Submission Templates (LSTs), and all other issues related to active loan applications be submitted to the regional email mailboxes.
Contacts for property inspections are not changed by this policy and SBL Seller/Servicers should continue to work with the regional inspection coordinator.
We will continue to support the existing SBL email boxes (email@example.com and firstname.lastname@example.org) through May 31,2016, as we transition to the new regional email boxes. In the interim, we ask you please not to duplicate email delivery; only send your emails to one of the new regional email boxes listed below:
NORTHEAST (CT, DE, MA, ME, NH, NJ, NY, PA, RI, VT)
NORTH CENTRAL (IA, IL, IN, KS, KY, MI, MN, MO, ND, NE, OH, SD, WI)
SOUTH CENTRAL (CO, ID, MT, NM, OK, TX, UT, WY)
SOUTHEAST (AL, AR, FL, GA, LA, MD, MS, NC, SC, TN, VA, WV)
WEST (AK, AZ, CA, HI, NV, OR, WA)
We appreciate your support as we transition to the regional email boxes. Should you have any questions, please do not hesitate to contact any of the regional production or underwriting team members.