Skip to Page Content | Skip to Site Navigation | Skip to Section Navigation

Customer News

Your new home to learn about business updates.

Register Now: 2014 Customer Conference

Join us Oct. 9 and 10 in New Orleans. See how we're leading the market with innovative offerings, process improvements, and a better borrower experience.

Learn More

Get RSS Feed Get Our Emails

Immediate Changes to the Document Management System
September 11, 2014 - Find out how the Document Status column is changing on Friday, September 12, 2014.

Updated Servicer Special Request Forms Reduce Borrower Waiting Time
September 05, 2014 - New templates, forms, and practices improve the borrower consent request process.

Multifamily Refinance Test Updated
August 27, 2014 - Seller/Servicers should begin using the new Refinance Test on Sept. 1.

DMS Replaces Email Delivery of Loan Servicing Reports
August 25, 2014 - Effective for September 2014 reporting, DMS will be used to upload templates and download statements.

Welcome to the New Consent Request Tracker Tool
August 11, 2014 - Learn more about the latest CRT release.

Document Management System Login Instructions
August 05, 2014 - Find out how to use the new DMS login page.

New Loan Documents and Requirements Reduce Borrower Costs
August 01, 2014 - Borrower-friendly changes make the Freddie Mac Multifamily execution more competitive.

New Site Simplifies Loan Accounting Reporting
July 17, 2014 - New site enables centralized, paperless Servicer reporting.

Notice of New Tax Forms Required for Wire Transfers
July 16, 2014 - Required as of July 1 for new payees or payees with changes.

Revised Property Inspection and Lease Audit Form
July 15, 2014 - Revised Property Inspection and Lease Audit form – The form is now in Excel with updated, expanded fields.

Freddie Mac Publishes Multifamily Guide Bulletin
July 01, 2014 - The latest changes to the Freddie Mac Multifamily Seller/Servicer Guide.

Update to the Multifamily Refinance Test
June 26, 2014 - An updated Multifamily Refinance Test is now available for Seller/Servicers to begin using today.

Save the Date: 2014 Multifamily Customer Conference
June 25, 2014 - Join us in New Orleans Oct. 9 – 10.

DMS Security Enhancements Coming June 30
June 23, 2014 - Learn about the new authentication page and other changes.

New CRT Resources Ease Data Preparation for August Upgrade
June 19, 2014 - Required information to ensure all borrower consent requests created after July 1, 2013, contain correct dates and statuses.

Previous Articles

Back to Top