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Data Delivery Deadline Just Ahead and Important Milestone Reached

We're pleased to have achieved an important milestone. Thanks to many of you, more than 1,000 transactions have now been submitted through the Freddie Mac Data Delivery system and the Freddie Mac loan submission template. Adopters are seeing the benefits (See the article "More Proof of the Benefits of Adopting Data Delivery").

We want to remind those of you who aren't using the system yet or have not fully implemented it that the July 1 deadline for mandatory implementation is fast approaching. Beginning on that date, we will no longer accept preliminary loan packages that aren't submitted through Data Delivery via the loan submission template (unless your company received a waiver).

We are continuing our work to improve the template and expect to be releasing a new improved version. In particular, improvements are being made to correct problems associated with submitting fixed-to-float and third supplemental mortgages. Until these fixes are in place, please work with your Freddie Mac representative on fixed-to-float submissions, and for third supplemental mortgages, e-mail the template directly to your contact rather then submitting via Data Delivery. Please continue to give us feedback on how we can make the system better, and thank you for taking the necessary steps to implement the Data Delivery system.

Here is a recap of resources to help you with Data Delivery:

Also, if you experience any problems with completing the loan submission template or your data delivery upload, you can call our toll-free number, (800) FREDDIE (373-3343), from 8 a.m. until 6 p.m. EST. The shortcut through the menu options is as follows:

  • You will be asked if you have your Seller/Servicer number. Press 1 and enter your Seller/Servicer number.
  • Next, the prompt will ask, "Please tell me how we can assist you. Please say the word or phrase of the topic in which you need assistance, or press # for menu of choices."
  • If you say "Multifamily" or press 7 for Multifamily, you will be routed to the next available technical support representative.

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