We hired one person in each region to keep your deals moving from quote to close.
We now hold kick-off calls that set expectations, confirm time frames and ensure that loans close quickly.
We now have one single format for all regions and product lines.
Property level due diligence requirements have been consolidated into one resource.
We officially accept e-signatures on these forms.
More efficient tracking of highly affordable deals.
A more innovative and efficient legal approach results in significant time savings.
No need to submit them to us. You retain them.
Our new approach is expected to save our SBL customers over 6,000 hours each year.
Our new application fee timing eliminates over 800 wire transfers per year for our partners and us.
More transparent guidance around public records search results, saving you time and costs.
We're continually refreshing forms, making them consistent and easier to use. You can find them all in one place on our website.
We now accept one blanket certification for property level due diligence.
Our systems now accept any financial statement format with CREFC-compliance for Master Servicers.
We introduced a new, single path delivery process that saves a lot of processing time—about 6,000 hours every year. Now, fewer resources are spent and loans fund faster.
We streamlined our underwriting requirements, resulting in smaller underwriting packages.