Posts by Sharon McHale
As Vice President, Corporate Communications & Marketing for Freddie Mac, Sharon McHale directs the company's external communications and marketing strategies. She serves as the company's primary spokesperson with major media, and oversees its public relations and brand management activities, including messaging and positioning, creative services, and online presence. She also directs Freddie Mac's customer communications and marketing, as well as its market research functions. McHale joined Freddie Mac in 1996 as Director, Public Relations. Prior to that, she held increasingly senior communications positions in several organizations, most recently the Mortgage Bankers Association of America, where she was Director, Public Affairs & International Communications.
During the height of the housing crisis, Freddie Mac was answering 40,000 calls a month from struggling borrowers, house hunters with questions, real estate professionals looking for help, and even banks and credit unions needing advice. That's more than 1,300 calls a day.
Most people will move about 12 times in their lifetime. That might sound like a lot, but throughout their lives, individuals fluctuate between renting a house or apartment, and owning a home. And Freddie Mac is there, providing funding and educational resources throughout their housing lifecycle.
There are a few questions about Freddie Mac that come up regularly here on the blog, through emails, or in our conversations with borrowers, customers, taxpayers, and others. This week, I'd like to answer three of the most-asked.
Question: It's been three and a half years since taxpayers first bailed out Freddie Mac. How much longer is this going to go on?