This 2-hour web conference will introduce you to various alternatives to foreclosure and help you keep borrowers in their homes. You'll learn about Freddie Mac's loss mitigation philosophy and become familiar with key data that will help you analyze a delinquent borrower and the property in order to select the best workout option for the situation.
Who should attend: This training is ideal for customer service representatives, collectors, loss mitigation specialists, and foreclosure/bankruptcy specialists.
Prerequisites:
This session is for employees of approved Freddie Mac Servicers only.
Participants need simultaneous access to the Internet (to receive the visual portion of the presentation) and a telephone (to receive the audio portion of the presentation. Minimum required connection speed for a dial-up modem is 28.8 kbps.
Please print the following course material to participate in this session:
Improve your understanding about the collection and loss mitigation process in order to pursue alternatives to foreclosure that can help to reduce your costs and keep borrowers in their homes.