Training Catalog: Course Description

	Course:	Navigating the Servicer Success Scorecard

	Description:
	This 2-hour webinar focuses on how to read and navigate through the new Servicer Success Scorecard (Scorecard) effective January 1, 2013. You will learn the components of and how to access the Scorecard, as well as how to obtain the loan-level details for each criterion. For specific details on the investor reporting and default management criteria, please attend: Servicer Success Scorecard: Investor Reporting Criteria Servicer Success Scorecard: Default Management Criteria

	Prerequisites:
	This session is for employees of approved Freddie Mac Servicers only Simultaneous access to the Internet (to receive the visual presentation) and a telephone (to receive audio) Course materials will be e-mailed to attendees prior to the start of the session

	Objectives:
	Understand how to navigate throughout the Scorecard and obtain loan-level details for each criterion.

	Topics:
	Logging into the Scorecard How to read the Scorecard How to obtain loan-level details for each criterion Session times show Eastern Time zone