At the direction of the Federal Housing Finance Agency (FHFA), Freddie Mac and Fannie Mae have developed a consistent framework for measuring Servicer performance. This 1.5-hour webinar details the default management criteria for the Servicer Success Scorecard (Scorecard) as announced in the October 3, 2012 Guide Bulletin.
Prerequisites:
This session is for employees of approved Freddie Mac Servicers only
Simultaneous access to the Internet (to receive the visual presentation) and a telephone (to receive audio)
Course materials will be e-mailed to attendees prior to the start of the session
Objectives:
To understand the default management criteria for the Scorecard.