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Training Catalog: Course Description

Graphic Course: Web Conference TrainingBorrower Response and Documentation Requirements Graphic

This 2-hour webinar introduces Freddie Mac's borrower response and documentation requirements in support of the Servicing Alignment Initiative. Loss mitigation staff will learn about performance benchmarks for receiving all documentation and information necessary to evaluate the borrower for all foreclosure alternatives. Learn about streamlined requirements to assist in the evaluation process and borrower communication.

  • This session is for employees of approved Freddie Mac Servicers only
  • Attend the companion webinar Servicing Alignment Initiative: Borrower Communication and Solicitation Requirements
  • Course materials will be e-mailed to attendees prior to the start of the session

Understand how to apply Freddie Mac requirements regarding the updated documentation and communication for evaluating borrowers for all foreclosure alternatives.

  • Updated evaluation hierarchy for all foreclosure alternatives
  • Borrower Response Package documentation
  • Electronic Default Reporting requirements
  • Receipt and evaluation of the Borrower Response Package timelines and acknowledgement requirements
  • Error resolution requirements

    Session times show Eastern Time zone