Advanced Search

Training Catalog: Course Description

Graphic Course: Web Conference TrainingIntroduction to Service Loans Graphic

This 90-minute webinar introduces your servicing staff to the Service Loans functionality to assist you in your investor reporting, default reporting, as well as reporting foreclosure sale and deed-in-lieu activity. Learn how your staff can simultaneously access this Internet-based application making reporting more efficient. Discover how data entry is easy with drop-down menus, online page-specific help and User Guide.

  • This session is for employees of approved Freddie Mac Servicers only
  • Simultaneous access to the Internet to receive the visual presentation and a telephone to receive audio.
  • Course materials will be e-mailed to attendees prior to the start of the session
  • Understand how to login and navigate the Service Loans application to perform your investor reporting, default reporting, and foreclosure sale/deed-in-lieu activity.
  • Overview of system requirements, user access and logging into the Service Loans Application
  • Overview of the Navigation tools
  • Review main menu and sub-menu tabs for the following:
    • Manage Loan Activity - to report investor reporting and default activity
    • Manage Importing - to import loan activity
  • Access Standard, Outbound and Balloon Reports

Session times show Eastern Time zone