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Selling System Hours

Normal System Hours of Operations:
8:00 AM – 8:00 PM ET, Monday through Friday business days

  • Mandatory Contract Execution Availability:
    8:30 AM - 5:00 PM ET, Monday through Friday business days

  • Best Efforts Contract Execution Availability:
    8:30 AM - 8:00 PM ET, Monday through Friday business days

  • WAC ARM Cash Contract Execution Availability:
    9:00 AM - 5:00 PM ET, Monday through Friday business days

  • Guarantor and MultiLender Execution Availability:
    8:00 AM - 8:00 PM ET, Monday through Friday business days

2009 Selling System Third and Fourth Quarter Holiday Operation Hours

The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts follows the same holiday hours of operation as The Securities Industry and Financial Markets Association's calendar.

The 2009 holiday schedule is updated on a quarterly basis.

Date Selling System Operating Hours
Labor Day, September 7 Closed
Columbus Day, October 12 Closed*
Guarantor open***
Veteran's Day, November 11 Closed*
Guarantor open***
Thanksgiving Day, November 26 Closed
November 27 Closed at 2 p.m. ET**
December 24 Closed at 2 p.m. ET**
Christmas Day, December 25 Closed
December 31 Closed at 2 p.m. ET**
New Year's Day, January 1, 2010 Closed
*The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts, will not be available. Non-pricing functions, Guarantor conversions, and customer service for the selling system will remain available during regular business hours.

**The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts, will be available until 2 p.m. (ET). Non-pricing functions, funding and settlements, Guarantor conversions, and customer service for the selling system will remain available during regular business hours.

***Loan settlements will be unavailable.

Customer Service:
8:00 AM - 8:00 PM ET, Monday through Friday business days
Call (800) FREDDIE, enter your Seller/Servicer number, and then say "selling system"

System Status:
Call (800) FREDDIE, enter your Seller/Servicer number, and then say "selling system status line"


Selling System Login

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