Selling System Hours
Normal System Hours of Operations:
8 AM - 8 PM ET, Monday through Friday business days
- Mandatory Contract Execution Availability:
8:30 AM - 5:00 PM ET, Monday through Friday business days
- Best Efforts Contract Execution Availability:
8:30 AM - 8:00 PM ET, Monday through Friday business days
- WAC ARM Cash Contract Execution Availability:
9:00 AM - 5:00 PM ET, Monday through Friday business days
- Guarantor and MultiLender Execution Availability:
8:00 AM - 8:00 PM ET, Monday through Friday business days
2008 Selling System Second and Third Quarter Holiday Operation Hours
The selling system's cash pricing functionality, including taking cash commitments,
executing pair-offs, and pricing cash contracts follows the same holiday hours
of operation as The Securities Industry and Financial Markets Association's calendar.
The 2008 holiday schedule is updated on a quarterly basis.
| Date |
Selling System Operating Hours |
| May 23 |
Closed at 2 p.m. ET** |
| Memorial Day, May 26 |
Closed |
| July 3 |
Closed at 2 p.m. ET** |
| Independence Day, July 4 |
Closed |
| August 29 |
Closed at 2 p.m. ET** |
| Labor Day, September 1 |
Closed |
*The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts, will not be available. Non-pricing functions, Guarantor conversions, and customer service for the selling system will remain available during regular business hours.
**The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts, will be available until 2 p.m. (ET). Non-pricing functions, funding and settlements, Guarantor conversions, and customer service for the selling system will remain available during regular business hours.
***Loan settlements will be unavailable. |
Customer Service:
8:00 AM - 8:00 PM ET, Monday through Friday business days
Call (800) FREDDIE, enter your Seller/Servicer number, and then say "selling
system"
System Status:
Call (800) FREDDIE, enter your Seller/Servicer number, and then say "selling
system status line"
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