Selling System Hours
Normal System Hours of Operations:
8:00 AM – 8:00 PM ET, Monday through Friday business days
- Mandatory Contract Execution Availability:
8:30 AM - 5:00 PM ET, Monday through Friday business days
- Best Efforts Contract Execution Availability:
8:30 AM - 8:00 PM ET, Monday through Friday business days
- WAC ARM Cash Contract Execution Availability:
9:00 AM - 5:00 PM ET, Monday through Friday business days
- Guarantor and MultiLender Execution Availability:
8:00 AM - 8:00 PM ET, Monday through Friday business days
2009 Selling System Third and Fourth Quarter Holiday Operation Hours
The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts follows the same holiday hours of operation as The Securities Industry and Financial Markets Association's calendar.
The 2009 holiday schedule is updated on a quarterly basis.
| Date | Selling System Operating Hours |
|---|---|
| Labor Day, September 7 | Closed |
| Columbus Day, October 12 | Closed* Guarantor open*** |
| Veteran's Day, November 11 | Closed* Guarantor open*** |
| Thanksgiving Day, November 26 | Closed |
| November 27 | Closed at 2 p.m. ET** |
| December 24 | Closed at 2 p.m. ET** |
| Christmas Day, December 25 | Closed |
| December 31 | Closed at 2 p.m. ET** |
| New Year's Day, January 1, 2010 | Closed |
| *The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts, will not be available. Non-pricing functions, Guarantor conversions, and customer service for the selling system will remain available during regular business hours. **The selling system's cash pricing functionality, including taking cash commitments, executing pair-offs, and pricing cash contracts, will be available until 2 p.m. (ET). Non-pricing functions, funding and settlements, Guarantor conversions, and customer service for the selling system will remain available during regular business hours. ***Loan settlements will be unavailable. |
|
Customer Service:
8:00 AM - 8:00 PM ET, Monday through Friday business days
Call (800) FREDDIE, enter your Seller/Servicer number, and then say "selling
system"
System Status:
Call (800) FREDDIE, enter your Seller/Servicer number, and then say "selling
system status line"