Service Loans

Key Resources for Servicers

• Single-Family Seller/Servicer Guide
• Servicing Technology Tools
• Servicer Training and Education
• Selling System Login
• Designated Counsel/Trustee List:
  
  Choose a state ------ California Connecticut Florida Georgia Illinois Indiana Maryland Massachusetts Michigan Nevada New Jersey New York North Carolina Ohio Pennsylvania South Carolina Texas Virginia Washington
• Disaster Area Reporting Tool Login

Default Management

• Online Form 104SF
• Help Borrowers Avoid Foreclosure
• Relief for Active Duty Servicemembers (SCRA)

Servicer Performance and Incentives

• Servicer Incentive Program
• Promoting Responsible Servicing Practices
• Servicer Performance Profiles
  • 2008 Changes
• Workout Incentive Program

Document Custody

• Procedure Handbook
• Selling System Login
• Forms
• Form 1035: Custodial Agreement [PDF 117K]
• Uniform Mortgage Instruments

Disaster Management

• Katrina Disaster Area Reporting Tool Login
• Hurricane Ike Relief
• Hurricanes Katrina and Rita Relief
• Freddie Mac Zone Designations for Origination
• General Disaster Relief Information for Servicers

Investor Reporting

• Investor Accounting Manager
• Investor Reporting Quick Reference [PDF 916K]
• 2008 Due Date Calendar for Monthly Reporting and Remitting [PDF 97K]

Training and Education

• Investor Accounting: Reporting and Remitting
• Investor Accounting: Custodial Accounts
• Loss Mitigation
• Foreclosure and Bankruptcy
• Servicer Performance Profile
• Expense Reimbursement
• MIDANET®
• Balloon/Resets

Upcoming Web and Classroom Training Events

Select a course title below for course description, prerequisites, objectives, materials and availability.

Date	Time (ET)	Course Description	Cost	Location	Register
12/08/08	10:30AM-12:00PM ET	Servicing Balloon/Reset Mortgages	$0.00	Web Conference	Register
12/09/08	1:00PM-2:30PM ET	Alternatives to Foreclosure for Housing Counselors	$0.00	Web Conference	Full
12/09/08	2:00PM-4:00PM ET	Investor Accounting: Resolving Loan-Level Edits	$0.00	Web Conference	Register
12/10/08	1:00PM-3:00PM ET	Alternatives To Foreclosure Overview	$0.00	Web Conference	Register
12/18/08	1:00PM-2:30PM ET	Alternatives to Foreclosure for Housing Counselors	$0.00	Web Conference	Full
01/06/09	2:00PM-3:30PM ET	Default Management Bulletin Guide Updates	$0.00	Web Conference	Register

Workshop         Web Event