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Contact Us

Reach out to Freddie Mac’s Customer Support Center (800-FREDDIE). Our well-trained agents are professional and knowledgeable. With every interaction, you’ll be treated with courtesy – and as a priority.

If you’re a Seller/Servicer or business partner, call 1-800-FREDDIE, and then press 1.

Hours of Operation

Support Monday – Friday Saturday Sunday
Freddie Mac Seller/Servicers (800-FREDDIE)
Loan Origination & Underwriting 8 a.m. – 9 p.m. Closed Closed
Loan Closing
Loan Delivery
Loan Servicing
8 a.m. – 8 p.m. Closed Closed

The Standard Hours of Operation web page includes hours of availability for Loan Advisor Suite® tools as well as holiday hours.

If you’re not a Freddie Mac Seller/Servicer, visit our main Contact Us web page.

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