Become a Seller/Servicer
The links below will help you learn how to apply to become a Freddie Mac customer. As a Freddie Mac customer you’ll have a solid set of mortgage products for your borrowers, technology solutions that help streamline your processes, and servicing solutions for assisting homeowners. We look forward to working with you to help your business grow.
Apply to Become a Freddie Mac Single-Family Customer
1) Determine Eligibility.
To be considered for approval as a Freddie Mac Single-Family Seller/Servicer, be sure you meet the minimum eligibility requirements.
2) Fill out the Required Application Documents Checklist.
Use the Required Application Documents checklist to mark off each document as you collect and submit them through the online "Become a Freddie Mac Seller/Servicer" portal. Open the PDF, fill it out online, and save it; or print it and fill it out manually.
3) Fill out the Pre-Application Form.
If you have met the minimum eligibility requirements, complete the pre-application form to receive an ID and password, which you’ll need to access your customized application kit. NOTE: To ensure the form submits properly, be sure to put text in each field on the form.
4) Fill out the Online Application.
After you’ve submitted the pre-application form, you should receive your ID and password by email within two days.
When you have your ID and password, complete your customized online application. Your password is for the online application only. If you need to reset it, contact 800-FREDDIE.
Approved Customers – Get Started
As an approved Freddie Mac Seller/Servicer, take advantage of the following resources that will help you get ready to do business with us:
- Welcome to Freddie Mac: Your Seller/Servicer Onboarding Experience – Watch a short video about the support you'll get as a new customer.
- Getting Started Checklist – Answer a series of questions that will help us determine which forms you need to complete.
- Getting Started with Freddie Mac tutorial – Walk through the customization of the Getting Started Checklist. This tutorial is recorded and available 24/7.
The Single-Family Seller/Servicer Guide (Guide) contains Freddie Mac's selling and servicing requirements. AllRegs® offers the official electronic version of the Guide. Take advantage of the following resources to learn more about using the Guide:
- Quick Tips on Guide Features. (video)
- AllRegs User Guide.
- AllRegs Advanced Search – See It and Try It (5-minute clip)
We have designed several different curriculums to help you navigate recommended training for every phase of the secondary mortgage process, regardless of your role or function. Click and sign in to begin your recommended training path(s):
If you're an approved Seller/Servicer, you must submit Single-Family Seller/Servicer Guide (Guide) Form 16SF annually and Guide Form 1107SF when there are institutional changes to your organization not already reported on Form 16SF. In order to submit these forms, register here. Once you have registered, you will receive your ID and temporary password via email. You will need to change your password when you log in the first time.
Completion of the Annual Eligibility Certification Report is a requirement defined by Guide Section 2101.10.
The Seller/Servicer Change Notification Form must be submitted to report institutional changes per Guide Sections 2101.12-2101.14.
Requirements Once You've Established a Custodial Account
All active Freddie Mac Servicers with at least one mortgage in their portfolio must use an eligible depository for principal/interest and escrow accounts and must submit the appropriate Letter Agreement(s) (Forms 1057, 1058, 1059, and 1060) found in the Freddie Mac Single-Family Seller/Servicer Guide to Freddie Mac when establishing such Custodial account(s). To make it easier for you to submit the Letter Agreements, we've created new, step-by-step instructions for you. For more information on custodian accounts, read our Single-Family News Center article.