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Education and Training Tools


Looking for learning opportunities and tools you can use to educate yourself and your clients about Freddie Mac's borrower outreach initiatives? Register for our housing professionals-focused webinars, view our videos, and customize and download our consumer-focused presentations and materials here.

Educate Yourself

  • If you are a new housing counselor or a real estate professional looking for a brief explanation of the role Freddie Mac plays in the secondary mortgage market and how we connect borrowers, lenders, and investors from around the world to make home possible for millions of families, view our short, instructional video, Freddie Mac and Your Mortgage.
  • Become familiar with the educational resources available for your clients in our My Home by Freddie MacSM consumer website. See the overview video here.


  • Register for a free, instructor-led CreditSmart® train-the-trainer webinar series for housing professionals – offered on June 6, 13, 20, and 27, 2017 (plus a bonus class on June 29 called, “Supercharge Your Credit Counseling Program”). Click here to sign up.
  • Periodically, Freddie Mac offers live, 1-2-hour webinars tailored to housing professionals like you that provide an overview and key features of the borrower outreach initiatives we offer to Freddie Mac borrowers through our customers (Servicers and lenders). Subscribe to our Housing Professionals Outreach News email service and be one of the first to receive a training invitation.

Case Study Best Practices

Foreclosure Prevention Counseling

View case studies that document best practices in foreclosure intervention counseling. These case studies highlight effective strategies such as using triage protocols, conducting client intake in groups, managing caseloads, and more.

Educate Your Clients

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