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Important Browser Update News for Freddie Mac Internet Explorer Users

August 3, 2017

In March, we announced that after August 31, Freddie Mac Loan Advisor Suite® will only support browser versions of Microsoft® Internet Explorer® (IE) 11 or newer. That deadline is now less than 20 days away. So, if you're using IE 10 or older, and you use any of the tools listed below, please upgrade to IE 11 by August 31 for optimal visual display and functionality.

  Loan Product Advisor®
  Loan Collateral Advisor®
  Loan Quality Advisor®
  Loan Closing AdvisorSM
  Selling System®
  Loan Coverage Advisor®


Please note that this upgrade only involves Internet Explorer.

What If I Don’t Upgrade?

If you don't upgrade to IE 11 by August 31, you’ll still have access to all Freddie Mac tools you’re provisioned for, but you won't experience optimal display or functionality.

If you choose to switch to another web browser and not upgrade, we currently have ongoing support for Firefox. We do not actively support Google Chrome.

For More Information

  • Customer Support Contact Center (800-FREDDIE).
  • For assistance on identifying your current browser, how to upgrade to IE 11, view compatibility settings or upgrade permissions, please contact your information technology administrator or visit Microsoft’s website.