Expanded Avoiding Foreclosure toolkit for Servicers – new tools and now available in Asian languages

Make sure all of your borrowers know their options if they become delinquent. Our online Avoiding Foreclosure toolkit, originally available in English and Spanish, now includes additional materials and is available in five languages. Take advantage of these new materials—in Chinese, Korean and Vietnamese—to let your borrowers know to call you early and first if they begin having difficulty with their mortgage payment. These professionally designed materials are on our website, ready for you to download, customize with your own contact information and logo, print, and use*.

The online Avoiding Foreclosure toolkit includes:

• Keeping Your Home, Protecting Your Investment, a brochure that details the steps your borrowers can take to avoid foreclosure
• Flyers that urge your borrowers to get help if they cannot pay their mortgage
• Statement stuffers that explain options and identify where to seek assistance if your borrowers are having a difficult time paying their mortgage

You can easily customize each essential piece with your institution’s name and logo and:

• Post or distribute materials in your lobby, at home fairs, and community events
• Insert statement stuffers into teller envelopes and monthly statements
• Run ads in local papers and magazines

Visit our Avoiding Foreclosure toolkit and access the materials you need today.

Check out the training and education resources at your disposal in an article in this issue of Single–Family News so you can help borrowers keep their homes

* Although we have provided you with materials to be used with consumers, you are still responsible for compliance with all applicable fair lending and borrower disclosure requirements.