We're interested in what you say, every step of the way

As we work to address your business needs in a rapidly changing market, we rely on valuable input that you provide through various feedback mechanisms, including our annual Customer Satisfaction Survey.

We invite you to participate in this survey, beginning October 2. This comprehensive online survey gives you an opportunity to share your thoughts and opinions about working with us through a more formal feedback method.

The feedback we collect from this survey, coupled with critical insights you share through other means, is vital to helping us be a truly customer-focused and responsive Freddie Mac, so that we can continue to address your critical business needs and:

Create more opportunities for your potential homeowners
Realize new possibilities to build your mortgage business
Preserve dreams of homeownership for more of your borrowers

Look for our special e-mail on October 2 with your personal link to participate in the Customer Satisfaction Survey. As a token of our appreciation, you will receive a gift certificate of your choice for participating in this survey.

Let your voice be heard in more ways than one

We also invite you to join our Market Insight Panel (MIP), a group of customers that we can regularly tap for more in-depth research information. If you sign up to be part of the MIP, you'll have additional opportunities to provide input on specific Freddie Mac products, technology, services, and areas of operation.