Single-Family News Center: Servicing
You Can Now Originate Certain Loans Without an Appraisal
Get to closing faster. Save money. Our automated collateral evaluation (ACE) can now be applied to both no cash-out refinance and purchase transactions.
Updates to Imminent Default Evaluation, SCRA, Property Condition Certificates and More in Guide Bulletin 2017-22
October 11, 2017 - Learn about the new rules-based approach for determining imminent default for mortgage modifications. Guide Bulletin 2017-22 also announces other updates important to Servicers.
Upcoming Servicer Performance Profile Changes
October 11, 2017 - On October 31, we're making big improvements to your Servicer Performance Profile. But first, we have to make a few changes, beginning this weekend.
Resources to Help You with the Freddie Mac Flex Modification
October 02, 2017 - Now that you've begun evaluating borrowers for Flex Modification Trial Period Plans, we want to remind you that we offer training and resources to make your evaluations as smooth as possible going forward.
Our Ongoing Response to Recent Disasters: Updates to Temporary Selling and Servicing Requirements
September 25, 2017 - As the 2017 hurricane season continues with strong storms that cause damage and hardship to millions, we're working hard to respond quickly to help our Seller/Servicers and their borrowers. We're announcing updates to our temporary Selling and Servicing requirements in Guide Bulletin 2017-21.
The GSEs Support Your UCD Transition
September 15, 2017 - Freddie Mac and Fannie Mae (the GSEs) have a new approach to enforcing the UCD delivery requirement.
Temporary Hurricane Harvey and Irma Requirements in Guide Bulletin 2017-19
September 13, 2017 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-19 we're announcing temporary changes and reminders for our Sellers and Servicers.
New Guide Bulletin Updates Loss Mitigation, Security Instruments Storage and Expense Reimbursement Requirements
September 13, 2017 - In Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-18, we're announcing updates to loss mitigation, security instrument storage and expense reimbursement requirements.
Are You Ready for the Freddie Mac Flex Modification® on October 1?
September 05, 2017 - Fall is around the corner and you must begin evaluating borrowers for the Flex Modification no later than October 1, 2017. To help you get ready and make your process as smooth and efficient as possible, we've added training.
Guide Bulletin 2017-15: Updates on Investor Reporting Changes and More
August 30, 2017 - Guide Bulletin 2017-15 provides updates on our Investor Reporting Change Initiative, Uniform Instruments requirements and highlights Servicer impacts from Guide Bulletin 2017-10.
Servicing Guide Bulletin and Additional Information Regarding Hurricane Harvey
August 29, 2017 - To ensure that borrowers continue to receive the assistance they need, we're announcing a temporary suspension of foreclosures and evictions. Read more for Guide Bulletin details and other important information regarding Hurricane Harvey .
Aligned Disclosures: A Step Closer to Single Security
August 26, 2017 - On August 28, 2017, Freddie Mac will begin using the aligned disclosure standards that will support the future Single Security for single-family securities we issue, including our Participation Certificates (Gold PCs).
Updates to Freddie Mac's New High LTV Refinance Offering
August 17, 2017 - FHFA announces updates to our new high LTV refinance offering and the extension of HARP.
Enhancements Make it Easier to Share Guide Content and Find Recent Updates
June 22, 2017 - If you use the AllRegs® link on FreddieMac.com to access the Guide, new functionality is now available which allows you to quickly share Guide content and review recent updates to our requirements.
Updated Servicing Requirements Announced in Guide Bulletin 2017-9
June 21, 2017 - Single-Family Seller/Servicer Guide Buletin 2017-9 announces several positive Servicing updates to help how you do business with us.
Customer Testing for Investor Reporting Changes – What's the Game Plan?
June 12, 2017 - Customer Testing for Investor Reporting Changes – What's the Game Plan?
Register Now for Freddie Mac Flex Modification Training
June 05, 2017 - Are you ready to start evaluating borrowers for a Freddie Mac Flex Modification Trial Period Plan? We're ready to help you! We've updated Workout Prospector and are providing training. Please register now. Read more for details.
4 Smart Ways to Help Combat Mortgage Fraud Scams Targeting Seniors
May 23, 2017 - We're committed to educating our customers and the public about what to watch for and how to combat mortgage fraud targeting seniors. Review the four actions that Freddie Mac recommends our Seller/Servicers follow to mitigate this type of fraud.
Guide Bulletin 2017-6: Updates in Response to CFPB Amendments
May 10, 2017 - Guide Bulletin 2017-6 updates the Guide in response to Consumer Financial Protection Bureau's August 4, 2016, amendments to its 2013 mortgage servicing rules.
New and Updated Servicing Requirements Announced in Guide Bulletin 2017-5
April 20, 2017 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-5, we're announcing certificate of incumbency (COI) requirements for Servicers and making a number of improvements to our reimbursement requirements.
Guide Bulletin 2017-4: Incorporating Investor Reporting Changes
April 12, 2017 - In Guide Bulletin 2017-4, we are incorporating changes associated with our Freddie Mac Investor Reporting Change Initiative into the Guide, including implementation dates and comprehensive updates to sections/chapters.
Reminder & Notices
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.