Single-Family News Center: Servicing
You Can Now Originate Certain Loans Without an Appraisal
Get to closing faster. Save money. Our automated collateral evaluation (ACE) can now be applied to both no cash-out refinance and purchase transactions.
Holiday Eviction Suspension: December 18, 2017 through January 2, 2018
December 11, 2017 - Freddie Mac is suspending all scheduled eviction lockouts from December 18, 2017 through January 2, 2018.
Quick Takes: Your Snapshot into Investor Reporting Success
December 07, 2017 - Quick Takes has easy-to-digest tips about the Investor Change Reporting Initiative, plus answers to common questions you may have between now and the 2019 implementation.
Single Security Quickly Becoming a Reality
December 04, 2017 - The Federal Housing Finance Agency (FHFA) reported on the progress Freddie Mac and Fannie Mae (GSEs) have made towards the successful implementation of the Uniform Mortgage-Backed SecuritiesTM (UMBSTM) or the Single Security.
A Better Way to Learn is Here – Freddie Mac Learning
November 14, 2017 - You now have access to a more robust learning experience from Freddie Mac, with tools that empower you to do business better. Sign up for Freddie Mac Learning, the simple, intuitive solution for learning about our products, technology and programs.
Here's How We've Put Your Feedback on eMortgage Adoption to Work
November 14, 2017 - Read the follow-up to the 2016 survey findings report to see exactly how the GSEs are addressing barriers to eMortgage adoption.
Heads Up: Customer Testing Updates for Investor Reporting Changes
November 10, 2017 - We are updating our customer testing strategy supporting the Investor Reporting Change Initiative to provide a better, more flexible customer experience.
Guide Bulletin 2017-25: Temporary Modification and Insurance Requirements Related to Disaster Relief for Servicers
November 02, 2017 - Guide Bulletin 2017-25 announces Servicing requirements to assist borrowers whose mortgaged premises or places of employment are located in Eligible Disaster Areas.
Why the Single Security Should Be on Your Radar
November 01, 2017 - As you start mapping out your plans for 2018, make sure you’re keeping the Single Security initiative on your radar. Learn more about the activities leading to the launch of the Single Security in 2Q of 2019.
Go All-In on Servicing Performance
October 31, 2017 - Today, we're announcing the new and improved Servicer Performance Profile that combines your Servicer Success Scorecard and Manager Series Reports into one holistic application with a convenient homepage.
Updates to Imminent Default Evaluation, SCRA, Property Condition Certificates and More in Guide Bulletin 2017-22
October 11, 2017 - Learn about the new rules-based approach for determining imminent default for mortgage modifications. Guide Bulletin 2017-22 also announces other updates important to Servicers.
Upcoming Servicer Performance Profile Changes
October 11, 2017 - On October 31, we're making big improvements to your Servicer Performance Profile. But first, we have to make a few changes, beginning this weekend.
Resources to Help You with the Freddie Mac Flex Modification
October 02, 2017 - Now that you've begun evaluating borrowers for Flex Modification Trial Period Plans, we want to remind you that we offer training and resources to make your evaluations as smooth as possible going forward.
Our Ongoing Response to Recent Disasters: Updates to Temporary Selling and Servicing Requirements
September 25, 2017 - As the 2017 hurricane season continues with strong storms that cause damage and hardship to millions, we're working hard to respond quickly to help our Seller/Servicers and their borrowers. We're announcing updates to our temporary Selling and Servicing requirements in Guide Bulletin 2017-21.
The GSEs Support Your UCD Transition
September 15, 2017 - Freddie Mac and Fannie Mae (the GSEs) have a new approach to enforcing the UCD delivery requirement.
Temporary Hurricane Harvey and Irma Requirements in Guide Bulletin 2017-19
September 13, 2017 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-19 we're announcing temporary changes and reminders for our Sellers and Servicers.
New Guide Bulletin Updates Loss Mitigation, Security Instruments Storage and Expense Reimbursement Requirements
September 13, 2017 - In Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-18, we're announcing updates to loss mitigation, security instrument storage and expense reimbursement requirements.
Are You Ready for the Freddie Mac Flex Modification® on October 1?
September 05, 2017 - Fall is around the corner and you must begin evaluating borrowers for the Flex Modification no later than October 1, 2017. To help you get ready and make your process as smooth and efficient as possible, we've added training.
Guide Bulletin 2017-15: Updates on Investor Reporting Changes and More
August 30, 2017 - Guide Bulletin 2017-15 provides updates on our Investor Reporting Change Initiative, Uniform Instruments requirements and highlights Servicer impacts from Guide Bulletin 2017-10.
Servicing Guide Bulletin and Additional Information Regarding Hurricane Harvey
August 29, 2017 - To ensure that borrowers continue to receive the assistance they need, we're announcing a temporary suspension of foreclosures and evictions. Read more for Guide Bulletin details and other important information regarding Hurricane Harvey .
Aligned Disclosures: A Step Closer to Single Security
August 26, 2017 - On August 28, 2017, Freddie Mac will begin using the aligned disclosure standards that will support the future Single Security for single-family securities we issue, including our Participation Certificates (Gold PCs).
Reminder & Notices
Single Security Updates
We've put together resources for Seller/Servicers to help you determine what changes and business opportunities you need to prepare for.
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.