Single-Family News Center: Servicing

Your March Scorecard Includes New Information
May 07, 2013 - When you access your March Servicer Success Scorecard, you will find a new report and enhanced Investor Reporting criteria.

Be Prepared for New Default Legal Services requirements before June 1
May 02, 2013 - Act now to prepare for June 1 implementation of new default-related legal services requirements.

Freddie Mac Introduces Modification Comparison Job Aid
April 26, 2013 - The new At-A-Glance: Freddie Mac Modification Comparison job aid helps Servicers understand key differences among the modification options available to borrowers.

Guide Bulletin 2013-6 Announces Changes to Servicing Requirements
April 15, 2013 - Guide Bulletin 2013-6 updates and revises a number of Servicing requirements, including updates that reflect new requirements for default-related legal services associated with Freddie Mac mortgages , clarification on Servicer reporting requirements during Trial Period Plans as provided under our mortgage modification offerings, and more.

Freddie Mac to Retire EarlyIndicator on March 29, 2014
April 05, 2013 - Effective immediately, Freddie Mac will not be registering new customers for EarlyIndicator. Also, as of March 29, 2014, we will no longer offer EarlyIndicator to Servicers or service bureaus.

Guide Bulletin 2013-5 Announces Requirements for the Streamlined Modification and Updates to Standard Modification Requirements
March 27, 2013 - Guide Bulletin 2013-5 introduces the Freddie Mac Streamlined Modification which will increase your loss mitigation options for assisting a financially distressed borrower to retain the property. Additionally, it provides updates to the Freddie Mac Standard Modification initiative.

Freddie Mac Publishes Single Family Loan-Level Dataset
March 21, 2013 - Freddie Mac is publishing historical loan-level credit performance data on a portion of the fully amortizing 30-year, fixed-rate single-family mortgages that we have purchased during the past 13 years.

Homeward Residential Joins Freddie Mac as Cash, Servicing-Released Servicer
March 11, 2013 - Homeward Residential will begin accepting commitments to purchase servicing through our Cash, Servicing-Released execution during the week of March 11, 2013.

Your January Scorecard is Now Available
March 07, 2013 - Beginning today, you will see several changes to your Freddie Mac Servicer Success Scorecard and the Servicer Performance Profile website.

Servicer Attorney Tracking System Website Now Available
March 01, 2013 - The Servicer Attorney Tracking System (SATS) website is now available. Servicers must use SATS to submit a Servicer Selection Form for each law firm they select to handle new referrals default-related legal matters related to Freddie Mac mortgages on and after June 1, 2013.

Reimbursement System Update and Reminders
February 26, 2013 - Read about an important Freddie Mac Reimbursement System update and reminders regarding requirements previously announced in Freddie Mac Single-Family Seller/Servicer Guide (Guide) Bulletins.

Guide Bulletin 2013-4 Provides Temporary Property Insurance Claim Requirements for Properties Affected by Hurricane Sandy
February 22, 2013 - To continue to best assist borrowers coping with hardships created by Hurricane Sandy, today we are announcing temporary revised property insurance proceeds disbursement requirements.

Guide Bulletin 2013-3 announces revisions and updates to default-related servicing requirements
February 15, 2013 - Guide Bulletin 2013-3 provides information on default management revisions and reminds Servicers of the loss mitigation obligations to help family members and heirs of a deceased borrower avoid foreclosure if there no longer is a borrower remaining on the note.

Hurricane Sandy Relief Extended in Guide Bulletin 2013-1
January 31, 2013 - Foreclosure sales and eviction closings remain suspended in Hurricane Sandy eligible disaster areas until April 30, 2013.

New Instructions for Submitting Default-Related Law Firm Selections
January 30, 2013 - Learn about the new online submissions system Servicers must use for law firms selected to handle default-related legal services for Freddie Mac mortgages.

New Functionality and Guide Archiving through AllRegs
January 28, 2013 - To help you keep track of Guide changes, we are adding a new AllRegs® functionality that makes historical Guide changes available. We are also implementing other enhancements to the Guide for your added convenience.

Enhancements to 2013 Servicer Success Scorecard Preview
January 22, 2013 - The 2013 preview version of your Freddie Mac Servicer Success Scorecard now provides additional detail to help you better understand your Scorecard results and servicing performance.

Workout Prospector and Service Loans Application Enhancements
January 07, 2013 - Learn about enhancements to Workout Prospector® and the Freddie Mac Service Loans application. The updates provide greater automation of servicing processes when using these two servicing technology tools.

Guide Bulletin 2012-29 Provides Special Guidance for Hurricane Sandy Relief
December 18, 2012 - Guide Bulletin 2012-29 builds on disaster relief policies recently communicated by providing Servicers with requirements to successfully complete property inspections, understand the additional costs they'll be reimbursed, and transition eligible borrowers from a forbearance plan to a trial period plan.

Uniform Mortgage Servicing Dataset Overview
December 12, 2012 - Learn about the Uniform Mortgage Servicing Dataset, an industry standard data model that will enhance data consistency, improve loan quality, and strengthen risk management.