Single-Family News Center: Servicing
Come See Us May 19 – 22 at MBA Secondary in New York City
Welcome to the reimagined mortgage market. Visit Freddie Mac in booth 505 or our Client Central room (O’Neill) at the New York Marriott Marquis.
Guide Bulletin 2019-8 Announces Important Updates and Reminders for Servicers
April 10, 2019 - Guide Bulletin 2019-8 includes important updates related to approved Servicer reimbursement amounts, insurance loss settlements, the Investor Reporting Change Initiative and more.
New eMortgage Resources to Help You Get Started
April 01, 2019 - Check out the new and updated resources to help you get started with eMortgages.
Guide Bulletin 2019-6 Announces New Servicer Rewards Program and More
March 13, 2019 - Guide Bulletin 2019-6 announces updates to requirements for REO properties, changes to the Servicer Success Scorecard and a new Servicer recognition program.
Freddie Mac Set to Issue UMBS Based on Revised TBA Guidelines
March 11, 2019 - With the approval of revised guidelines for the To-Be-Announced (TBA) market, Freddie Mac is set to issue its first 55-day payment delay, TBA-eligible UMBS on June 3, 2019.
Industry Letter Announces Updated Requirements Related to Single Security
March 05, 2019 - We published an Industry Letter as a follow up to the final rule the Federal Housing Finance Agency adopted on February 28, 2019, supporting the Single Security Initiative.
We're Reimagining Servicing with a New Rewards Program, and More
March 04, 2019 - Today we’re announcing our Reimagine Servicing initiative, an effort to transform the servicing landscape – imagine greater technology speed and efficiency, simplified processes and more.
Guide Bulletin 2019-2: Credit Reporting Guidance Related to the Federal Government Shutdown
January 11, 2019 - Guide Bulletin 2019-2 provides guidance related to credit reporting requirements and eligible hardships and forbearance plans to help Servicers assist borrowers impacted by the federal government shutdown.
Guide Bulletin 2019-1: Temporary Requirements Related to the Federal Government Shutdown
January 03, 2019 - Guide Bulletin 2019-1 provides temporary selling and servicing requirements so you may assist borrowers who may have been impacted by the federal government shutdown.
Federal Government Shutdown Will Not Impact Freddie Mac Operations
December 26, 2018 - The current federal government shutdown will have no direct impact on Freddie Mac. We will continue normal operations without interruption during the shutdown.
Freddie Mac Flood Insurance Requirements Remain Unchanged During a Lapse in the National Flood Insurance Program
December 21, 2018 - If the National Flood Insurance Program's (NFIP) authority to issue new and renewal policies and increase coverage on existing policies expires on December 21, 2018, our policies on flood insurance remain unchanged.
Guide Bulletin 2018-26: Updates Foreclosure Timelines, Servicing Contract Rights and More
December 12, 2018 - Today's Guide Bulletin 2018-26 includes updates to foreclosure timelines and compensatory fees, the Servicer Success Scorecard, servicing contract rights and more.
Annual Holiday Eviction Moratorium
December 10, 2018 - Freddie Mac (OTCQB: FMCC) announced today a nationwide suspension of eviction lock-outs between Dec. 17, 2018 and Jan. 2, 2019. The moratorium applies to all foreclosed, occupied homes owned by Freddie Mac.
Give Your Users Instant Access to Freddie Mac Tools
December 03, 2018 - Freddie Mac Access Manager is a provisioning system that enables you to easily manage your users' access to certain Freddie Mac Single-Family sourcing and servicing tools and applications.
Electronic Default Reporting Updates
November 16, 2018 - Freddie Mac is committed to making the overall mortgage experience easier, more cost-effective and more efficient.
Guide Bulletin 2018-22 Simplifies Requirements and Provides Flexibilities for Servicers
November 14, 2018 - Guide Bulletin 2018-22 announces important updates for Servicers, including changes to default management requirements, limited power of authority and Concurrent Transfers of Servicing.
Guide Bulletin 2018-21: New GreenCHOICE Mortgages and Updates to Condo Insurance
November 13, 2018 - Guide Bulletin 2018-21 introduces GreenCHOICE Mortgage, our newest option to finance energy and/or water efficiency improvements. The Bulletin also includes updates to property insurance requirements for condos.
New Checklist to Help You Get Ready for the Single Security
November 07, 2018 - Implementation of the Single Security is just around the corner and we want to make sure you are getting the support you need to get ready. Check out our latest resources including a Seller/Servicer readiness checklist.
Register for Investor Reporting Change Initiative Live Workshop
November 01, 2018 - Join us for a FREE one-day workshop to learn how the investor reporting changes, which are effective May 2019, impact your organization's internal processes.
Disaster-Related Forbearance Policy Added to Loan Coverage Advisor
October 22, 2018 - Loan Coverage Advisor® has been updated to include the Disaster-Related Forbearance Policy. Now you can track reporting events and Alternative Payment Plan information for disaster-impacted loans after August 25, 2017 that meet the policy requirements defined in Single-Family Seller/Servicer Guide Chapter 1301.11.
Temporary Requirements for Properties Affected by Hurricane Florence and Other Disasters
October 03, 2018 - Guide Bulletin 2018-17 provides guidance and temporary requirements for properties affected by Hurricane Florence and other disasters.
Reminder & Notices
Single Security Updates
We've put together resources for Seller/Servicers to help you determine what changes and business opportunities you need to prepare for.
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.