Single-Family News Center: Servicing
Holiday Eviction Suspension
Freddie Mac is temporarily suspending all scheduled eviction lockouts from December 18, 2015 through January 3, 2016.
Mortgage Modifications and Time-Saving Updates in Guide Bulletin 2016-2
February 03, 2016 - In Single-Family Seller/Servicer Guide (Guide) Bulletin 2016-2, we're revising certain Servicer Success Scorecard criteria, changing modification requirements to boost borrower eligibility, improving reporting processes and more.
Independent Dispute Resolution Announced in Guide Bulletin 2016-1
February 02, 2016 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2016-1, we announce the Independent Dispute Resolution (IDR) process, which provides a cost-efficient alternative to litigation and a more certain representations and warranties framework.
Default and Workout Reporting Changes
January 25, 2016 - Based on Servicer feedback, we've made default and workout reporting changes that'll make it easier to do business with us.
Spoiler Alert: Our Preview Now Prevents Surprises Later
January 19, 2016 - We've expanded the AllRegs® Guide preview site to include the reorganized Guide content that will be published in its final form on March 2, 2016.
Greater Transparency and Efficiencies in Guide Bulletin 2015-22
December 16, 2015 - In Guide Bulletin 2015-22, we’re providing greater transparency and efficiencies for certain servicing requirements and provisions.
Holiday Eviction Suspension: December 18, 2015 through January 3, 2016
December 10, 2015 - Freddie Mac is temporarily suspending all scheduled eviction lockouts from December 18, 2015 through January 3, 2016.
Explore Smart Ways to Make Your Mortgage Business Go "E"
December 10, 2015 - The influence of the digital age is steadily gaining ground in the mortgage industry and Freddie Mac fully embraces this "e"volution.
Make Loan Coverage Advisor Work for You
December 08, 2015 - Freddie Mac Loan Coverage Advisor® provides you with loan-level details on representations and warranties, credit enhancements, mortgage insurance coverage, and more.
Pedal to the Settle: We’re Moving Workout Prospector Forward
November 16, 2015 - The evolution of Workout Prospector® continues with the addition of a new automated settlement functionality for liquidations.
What’s New with Your Scorecard?
November 09, 2015 - Today, we made several enhancements to your Freddie Mac Servicer Success Scorecard to increase transparency and make it easier to do business with us.
Combating Mortgage Fraud Aimed at Falsely Raising Credit Scores
November 03, 2015 - Our new article spotlights three common fraud schemes aimed at raising credit scores. Learn what they are and how you can help combat them.
New! Keep Track of DRLS Law Firm Reporting with ADR Access
October 29, 2015 - Servicers now have access to Attorney Data Reporting (ADR), our reporting system that enables law firms to enter timeline and related data for Freddie Mac Default-Related Legal Services.
Doing Better Business Together With Improved Guide Design and Usability
October 28, 2015 - We know how critical it is for you to access our Guide requirements quickly. That's why we're reorganizing the Guide to make it easier to locate specific information.
Guide Bulletin 2015-19: Updated Requirements for Information Security, Fraud Reporting, and More
October 28, 2015 - In Guide Bulletin 2015-19, we're announcing updated requirements for information security, fraud reporting, and more.
Guide Bulletin 2015-18: Updates to State Foreclosure Time Lines and Modification Requirements
October 14, 2015 - In response to Servicer feedback, today's Guide Bulletin 2015-18 announces updates to state foreclosure time lines and compensatory fees, modification requirements, and other changes.
Origination Defects and Remedies Framework Announced in Guide Bulletin 2015-17
October 07, 2015 - Learn more about the origination defects and remedies framework (the "remedies framework"), effective for mortgages with Freddie Mac settlement dates on or after January 1, 2016, announced in Guide Bulletin 2015-17.
Industry Letter Provides Guidance on TRID Rule
October 06, 2015 - At the direction of the Federal Housing Finance Agency, we issued an Industry Letter today providing guidance related to the "TRID Rule."
Prepare Now for New Settlement Automation for Third-Party Foreclosure Sales
September 29, 2015 - We want to ensure that you're set up to use Workout Prospector for settling third-party sales. Sign up now and familiarize yourself with the tool.
Check Out New Helpful Tips on Our Investor Reporting Web Page
September 15, 2015 - We've updated our Web page with a new September/October information spotlight on avoiding common edits, and offer management tools and training that make it easier than ever for you to improve investor reporting accuracy.
Guide Bulletin 2015-15: Increasing Modification Eligibility and More
September 09, 2015 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2015-15, we announced updates to borrower eligibility for modifications and requirements related to Freddie Mac Default Legal Matters.
Reminder & Notices
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.