Single-Family News Center: Servicing
Duty to Serve – Confronting Housing Challenges for Three Underserved Markets
We're developing solutions for rural housing, manufactured housing and the preservation of affordable housing.
Guide Bulletin 2018-2: Charge Off Recommendations, Document Custody Requirements and More
February 14, 2018 - Servicing Guide Bulletin 2018-2 includes updates to charge off recommendations, document custody requirements and more
Loan Product Advisor® to Generate Alphanumeric Values for LP Keys
January 31, 2018 - Loan Product Advisor will begin generating alphanumeric values for LoanProspectorKeyIdentifier (LP Key) this summer. Begin reviewing any systems that use or store LP Keys to ensure that alphanumeric values are accepted.
Important UCD Update
January 30, 2018 - Starting June 25, Uniform Closing Dataset (UCD) edits will turn critical/fatal and the Borrower Closing Disclosure PDF must be embedded for all loans with an associated UCD submission.
Freddie Mac Flood Insurance Requirements Remain Unchanged Despite a Lapse in the National Flood Insurance Program
January 22, 2018 - The National Flood Insurance Program's (NFIP) authority to issue new and renewal policies and increase coverage on existing policies expired on January 20, 2018. Our policies on flood insurance remain unchanged.
Federal Government Shutdown Will Not Impact Freddie Mac Operations
January 22, 2018 - The current federal government shutdown will have no direct impact on Freddie Mac, since we are not a government agency and are not funded through the congressional appropriations process.
Register Now to Test Our Investor Reporting Changes
January 09, 2018 - We continue to make progress on the Investor Reporting Change Initiative, and we'll soon be entering the testing phase of the project. Register today to test our investor reporting changes.
Request for Input: Alternate Credit Scores
January 08, 2018 - Freddie Mac encourages stakeholders to respond to a Request for Input on alternate credit scores, as issued by our regulator, the Federal Housing Finance Agency (FHFA).
Guide Bulletin 2017-29 Extends Foreclosure Sale Suspensions in Puerto Rico and the U.S. Virgin Islands
December 20, 2017 - With Guide Bulletin 2017-29 we are extending the suspension of all foreclosure sales in Puerto Rico and the U.S. Virgin Islands through March 31, 2018.
New Duty to Serve Plan Supports Underserved Markets
December 18, 2017 - Today, we published a comprehensive, three-year Duty to Serve plan for working with the mortgage industry, housing groups and other stakeholders.
Guide Bulletin 2017-27 Includes Updates and Reminders for Servicers
December 13, 2017 - Guide Bulletin 2017-27 notifies Servicers that Workout Prospector® will be updated by February 26, 2018 to accommodate data submissions and reporting of the new imminent default evaluation requirements and more.
Update on the UCD Seller Data Requirement
December 12, 2017 - Freddie Mac and Fannie Mae (the GSEs) no longer require the Seller CD PDF as part of the UCD XML file submission.
Consolidated Scorecard Now Available
December 12, 2017 - Today, your enhanced consolidated Servicer Success Scorecard is available with synthetic performance, trend, and rank data.
Holiday Eviction Suspension: December 18, 2017 through January 2, 2018
December 11, 2017 - Freddie Mac is suspending all scheduled eviction lockouts from December 18, 2017 through January 2, 2018.
Quick Takes: Your Snapshot into Investor Reporting Success
December 07, 2017 - Quick Takes has easy-to-digest tips about the Investor Change Reporting Initiative, plus answers to common questions you may have between now and the 2019 implementation.
Single Security Quickly Becoming a Reality
December 04, 2017 - The Federal Housing Finance Agency (FHFA) reported on the progress Freddie Mac and Fannie Mae (GSEs) have made towards the successful implementation of the Uniform Mortgage-Backed SecuritiesTM (UMBSTM) or the Single Security.
A Better Way to Learn is Here – Freddie Mac Learning
November 14, 2017 - You now have access to a more robust learning experience from Freddie Mac, with tools that empower you to do business better. Sign up for Freddie Mac Learning, the simple, intuitive solution for learning about our products, technology and programs.
Here's How We've Put Your Feedback on eMortgage Adoption to Work
November 14, 2017 - Read the follow-up to the 2016 survey findings report to see exactly how the GSEs are addressing barriers to eMortgage adoption.
Heads Up: Customer Testing Updates for Investor Reporting Changes
November 10, 2017 - We are updating our customer testing strategy supporting the Investor Reporting Change Initiative to provide a better, more flexible customer experience.
Guide Bulletin 2017-25: Temporary Modification and Insurance Requirements Related to Disaster Relief for Servicers
November 02, 2017 - Guide Bulletin 2017-25 announces Servicing requirements to assist borrowers whose mortgaged premises or places of employment are located in Eligible Disaster Areas.
Why the Single Security Should Be on Your Radar
November 01, 2017 - As you start mapping out your plans for 2018, make sure you’re keeping the Single Security initiative on your radar. Learn more about the activities leading to the launch of the Single Security in 2Q of 2019.
Reminder & Notices
Single Security Updates
We've put together resources for Seller/Servicers to help you determine what changes and business opportunities you need to prepare for.
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.