Single-Family News Center: Servicing
Coming Soon: New Single-Family Password Reset Capability
Easily self-manage your password and access to Freddie Mac tools.
New and Updated Servicing Requirements Announced in Guide Bulletin 2017-5
April 20, 2017 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-5, we're announcing certificate of incumbency (COI) requirements for Servicers and making a number of improvements to our reimbursement requirements.
Guide Bulletin 2017-4: Incorporating Investor Reporting Changes
April 12, 2017 - In Guide Bulletin 2017-4, we are incorporating changes associated with our Freddie Mac Investor Reporting Change Initiative into the Guide, including implementation dates and comprehensive updates to sections/chapters.
We're Making It Easier for You to Reset Your Password
March 30, 2017 - Freddie Mac will begin introducing a new password reset capability for Single-Family customers who access our tools through our website.
FHFA Announces 2Q 2019 Implementation for the Single Security
March 24, 2017 - The Federal Housing Finance Agency announced the second quarter of 2019 as the timeframe for Release 2 of the Common Securitization Platform and the launch of the Single Security.
Investor Reporting Change Initiative Extended
March 23, 2017 - In response to your feedback, and with the understanding that the Investor Reporting Change Initiative is a significant effort, we're extending the implementation date from October 1, 2018, to May 1, 2019.
Breaking Through SDQ – It Takes a Village
March 09, 2017 - We've reached a major milestone. Our single-family seriously delinquent rate dropped below one percent in January 2017 – the lowest it's been in almost a decade! This is a tremendous achievement that we accomplished together.
Redesigned 2017 Servicer Success Scorecard Now Available
February 28, 2017 - We refreshed the look and feel of the 2017 Scorecard, making it easier to access information through simpler navigation and a more intuitive design. We've also provided new reports for deeper analysis.
Guide Bulletin 2017-1 Announces Operational Enhancements and Modification Updates
February 15, 2017 - In Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-1, we're announcing early implementation for the new Freddie Mac Flex Modification and other operational enhancements.
Delay to January 27 Updates to Forms 16SF/1107SF
February 02, 2017 - Updates to the electronic versions of both Form 16SF and Form 1107SF, previously announced in Single-Family Seller/Servicer Guide Bulletins 2016-21 and 2016-23, are delayed.
Freddie Mac Sponsors Housing Counseling Office in McComb, Mississippi
February 01, 2017 - Freddie Mac opens its 14th Borrower Help Center – the third with nonprofit intermediary D&E, The Power Group – in southwest Mississippi.
Building Continues: Additional Investor Reporting Technical Specifications
January 18, 2017 - Release two of our technical specifications to support the Investor Reporting Change Initiative provides updates to existing data requirements and one new specification.
Building Starts Now: New Technical Specifications for Investor Reporting
December 20, 2016 - We've published the first of two technical specifications releases to support our Investor Reporting Change Initiative. This first release contains two new technical specification documents.
Guide Bulletin 2016-22 Announces New Freddie Mac Flex Modification
December 14, 2016 - The Freddie Mac Flex Modification offers you an easier, flexible way of helping more borrowers qualify for a loan modification in a changing housing environment.
Holiday Eviction Suspension: December 19, 2016 through January 3, 2017
December 12, 2016 - Freddie Mac is temporarily suspending all scheduled eviction lockouts from December 19, 2016 through January 3, 2017.
Freddie Mac Migrates Certain Securities Functions to CSP
December 08, 2016 - We implemented Release 1 of the Common Securitization Platform (CSP), successfully using the CSP to perform certain issuance and bond administration functions for certain Participation Certificates.
Important Servicing Requirement Changes in Guide Bulletin 2016-21
November 30, 2016 - Single-Family Seller/Servicer Guide (Guide) Bulletin 2016-21 focuses on making it easier to do business with us.
Your 2017 Scorecard Preview Period Begins Today
November 30, 2016 - Today, the 2017 Servicer Success Scorecard (Scorecard) preview period begins - get to know the redesigned Scorecard and learn how to hit the ground running in 2017.
It's Getting Easier to Go Fully Electronic with eMortgages
November 17, 2016 - Want to simplify the home financing process for you and your borrowers? Find out how we're making it easier to do eMortgage business with us.
Serial Loan Level Fraud Hurts the Mortgage Industry
November 16, 2016 - Fraud schemes result in real financial losses for our customers and Freddie Mac. Find out what you can do to mitigate serial loan level misrepresentation and other types of mortgage fraud.
Business Requirements to Support Investor Reporting Changes
October 18, 2016 - We published business requirements to support our Investor Reporting Change Initiative. This detailed document provides you with developmental guidance so you can successfully implement these changes in October 2018.
Reminder & Notices
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.