Single-Family News Center: Servicing
Recognition Our Customers Helped Us Achieve
Freddie Mac STACR debt notes have been named RMBS Deal of the Year again by Global Capital. STACR notes are tied to a reference pool of single-family mortgages delivered by our Seller/Servicers.
Get Ready for the Next Generation in Automated Underwriting
Learn what it means for you.
It's Here: The Reorganized Guide
The reorganized Single-Family Seller/Servicer Guide is now the official version as announced in Guide Bulletin 2016-4.
Three MBS Awards: Recognition Our Customers Helped Us Achieve
May 26, 2016 - Freddie Mac STACR debt notes have been named RMBS Deal of the Year again by Global Capital. STACR notes are tied to a reference pool of single-family mortgages delivered by Seller/Servicers.
New Early Delinquency Counseling Option and More in Guide Bulletin 2016-9
May 18, 2016 - In today's Guide Bulletin 2016-9, we're providing an additional early delinquency counseling option for borrowers in addition to other servicing updates.
3 Red Flags + 4 Tips to Fight Affinity Fraud
April 28, 2016 - Follow these four tips to avoid affinity fraud – and share them with your organization and with your borrowers, too.
Guide Bulletin 2016-07 Announces the Principal Reduction Modification
April 14, 2016 - In Single-Family Seller/Servicer Guide Bulletin 2016-07, we're announcing the Freddie Mac Principal Reduction Modification. We've developed this temporary offering with Fannie Mae and at the direction of the Federal Housing Finance Agency.
Important Servicing Requirement Changes in Guide Bulletin 2016-5
March 09, 2016 - Read today's Guide Bulletin to learn more about updated servicing requirements, which we've made largely in response to your feedback.
It’s Here: The Reorganized Guide is the Official Version
March 02, 2016 - The reorganized Guide is now the official Guide version, as announced in Guide Bulletin 2016-4.
Your Workout Settlements Roadmap Will Guide the Way
March 01, 2016 - This new interactive website guides you through the automated settlement process from start to finish.
Framework at Year 3: Selling Rep and Warranty Relief for Many Freddie Mac Loans
March 01, 2016 - This year, many loans delivered in 2013 will meet the 36-month borrower payment requirement and will be eligible for relief under the Selling Representation and Warranty Framework.
Four Questions to Get Back to Basics with Fraud Prevention
February 22, 2016 - In this Single-Family News Center article, we’re asking customers four key questions to help you assess your organization’s fraud prevention readiness.
Freddie Mac Support for Homeowners in Flint, Michigan
February 11, 2016 - Freddie Mac is committed to working with our Seller/Servicers to ensure that all of the mortgage options we offer are available to homeowners in Flint, Michigan.
Mortgage Modifications and Time-Saving Updates in Guide Bulletin 2016-2
February 03, 2016 - In Single-Family Seller/Servicer Guide (Guide) Bulletin 2016-2, we're revising certain Servicer Success Scorecard criteria, changing modification requirements to boost borrower eligibility, improving reporting processes and more.
Independent Dispute Resolution Announced in Guide Bulletin 2016-1
February 02, 2016 - In today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2016-1, we announce the Independent Dispute Resolution (IDR) process, which provides a cost-efficient alternative to litigation and a more certain representations and warranties framework.
Default and Workout Reporting Changes
January 25, 2016 - Based on Servicer feedback, we've made default and workout reporting changes that'll make it easier to do business with us.
Spoiler Alert: Our Preview Now Prevents Surprises Later
January 19, 2016 - We've expanded the AllRegs® Guide preview site to include the reorganized Guide content that will be published in its final form on March 2, 2016.
Greater Transparency and Efficiencies in Guide Bulletin 2015-22
December 16, 2015 - In Guide Bulletin 2015-22, we’re providing greater transparency and efficiencies for certain servicing requirements and provisions.
Holiday Eviction Suspension: December 18, 2015 through January 3, 2016
December 10, 2015 - Freddie Mac is temporarily suspending all scheduled eviction lockouts from December 18, 2015 through January 3, 2016.
Explore Smart Ways to Make Your Mortgage Business Go "E"
December 10, 2015 - The influence of the digital age is steadily gaining ground in the mortgage industry and Freddie Mac fully embraces this "e"volution.
Make Loan Coverage Advisor Work for You
December 08, 2015 - Freddie Mac Loan Coverage Advisor® provides you with loan-level details on representations and warranties, credit enhancements, mortgage insurance coverage, and more.
Pedal to the Settle: We’re Moving Workout Prospector Forward
November 16, 2015 - The evolution of Workout Prospector® continues with the addition of a new automated settlement functionality for liquidations.
What’s New with Your Scorecard?
November 09, 2015 - Today, we made several enhancements to your Freddie Mac Servicer Success Scorecard to increase transparency and make it easier to do business with us.
Reminder & Notices
Freddie Mac Updates Fraud Mitigation Best Practices
The Freddie Mac Financial Fraud Investigation Unit (FFIU) has updated and posted online its comprehensive Single-Family mortgage fraud mitigation best practices document.
Historical Guide Snapshots (PDFs)
Check out the historical snapshots of our Single-Family Seller/Servicer Guide, which capture the Guide requirements as of a specific date, in easy-to-use PDF format.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.