Single-Family News Center: Servicing
Freddie Mac Introduces Modification Comparison Job Aid
The new At-A-Glance: Freddie Mac Modification Comparison job aid helps Servicers understand key differences among the modification options available to borrowers.
Default-Related Legal Services Requirements Updates
Servicers can now access the Limited Retention Agreement and law firm training tutorials on the Default-related Legal Services Web page.
New Activity Thresholds, Low Activity Fee, and Other Updates in Guide Bulletin 2013-8
May 15, 2013 - Read about our new Seller/Servicer activity thresholds and the Low Activity Fee assesed to Seller/Servicers that do not meet at least one of the thresholds. Today’s Guide Bulletin also includes other selling and servicing requirement updates and additional information you need to be familiar with to do business with Freddie Mac.
Freddie Mac Announces Single Family Loan-Level Dataset Update
May 15, 2013 - Freddie Mac's Single Family Loan-Level Dataset will reflect updated credit scores for loans originated between 1999 and 2002. The credit scores now will be determined using a methodology more consistent with the methodology used to populate credit scores for loans originated after 2002.
Guide Bulletin 2013-7 Implements Streamlined Modification Immediately and Changes Property Valuation Requirements
May 13, 2013 - You may immediately offer eligible borrowers the new Freddie Mac Streamlined Modification. Also, changes to our property valuation requirements enable you to more quickly evaluate certain borrowers for modifications and long-term forbearance.
Your March Scorecard Includes New Information
May 07, 2013 - When you access your March Servicer Success Scorecard, you will find a new report and enhanced Investor Reporting criteria.
Be Prepared for New Default Legal Services requirements before June 1
May 02, 2013 - Act now to prepare for June 1 implementation of new default-related legal services requirements.
Freddie Mac Introduces Modification Comparison Job Aid
April 26, 2013 - The new At-A-Glance: Freddie Mac Modification Comparison job aid helps Servicers understand key differences among the modification options available to borrowers.
Guide Bulletin 2013-6 Announces Changes to Servicing Requirements
April 15, 2013 - Guide Bulletin 2013-6 updates and revises a number of Servicing requirements, including updates that reflect new requirements for default-related legal services associated with Freddie Mac mortgages , clarification on Servicer reporting requirements during Trial Period Plans as provided under our mortgage modification offerings, and more.
Freddie Mac to Retire EarlyIndicator on March 29, 2014
April 05, 2013 - Effective immediately, Freddie Mac will not be registering new customers for EarlyIndicator. Also, as of March 29, 2014, we will no longer offer EarlyIndicator to Servicers or service bureaus.
Guide Bulletin 2013-5 Announces Requirements for the Streamlined Modification and Updates to Standard Modification Requirements
March 27, 2013 - Guide Bulletin 2013-5 introduces the Freddie Mac Streamlined Modification which will increase your loss mitigation options for assisting a financially distressed borrower to retain the property. Additionally, it provides updates to the Freddie Mac Standard Modification initiative.
Freddie Mac Publishes Single Family Loan-Level Dataset
March 21, 2013 - Freddie Mac is publishing historical loan-level credit performance data on a portion of the fully amortizing 30-year, fixed-rate single-family mortgages that we have purchased during the past 13 years.
Homeward Residential Joins Freddie Mac as Cash, Servicing-Released Servicer
March 11, 2013 - Homeward Residential will begin accepting commitments to purchase servicing through our Cash, Servicing-Released execution during the week of March 11, 2013.
Your January Scorecard is Now Available
March 07, 2013 - Beginning today, you will see several changes to your Freddie Mac Servicer Success Scorecard and the Servicer Performance Profile website.
Servicer Attorney Tracking System Website Now Available
March 01, 2013 - The Servicer Attorney Tracking System (SATS) website is now available. Servicers must use SATS to submit a Servicer Selection Form for each law firm they select to handle new referrals default-related legal matters related to Freddie Mac mortgages on and after June 1, 2013.
Reimbursement System Update and Reminders
February 26, 2013 - Read about an important Freddie Mac Reimbursement System update and reminders regarding requirements previously announced in Freddie Mac Single-Family Seller/Servicer Guide (Guide) Bulletins.
Guide Bulletin 2013-4 Provides Temporary Property Insurance Claim Requirements for Properties Affected by Hurricane Sandy
February 22, 2013 - To continue to best assist borrowers coping with hardships created by Hurricane Sandy, today we are announcing temporary revised property insurance proceeds disbursement requirements.
Guide Bulletin 2013-3 announces revisions and updates to default-related servicing requirements
February 15, 2013 - Guide Bulletin 2013-3 provides information on default management revisions and reminds Servicers of the loss mitigation obligations to help family members and heirs of a deceased borrower avoid foreclosure if there no longer is a borrower remaining on the note.
Hurricane Sandy Relief Extended in Guide Bulletin 2013-1
January 31, 2013 - Foreclosure sales and eviction closings remain suspended in Hurricane Sandy eligible disaster areas until April 30, 2013.
New Instructions for Submitting Default-Related Law Firm Selections
January 30, 2013 - Learn about the new online submissions system Servicers must use for law firms selected to handle default-related legal services for Freddie Mac mortgages.
New Functionality and Guide Archiving through AllRegs
January 28, 2013 - To help you keep track of Guide changes, we are adding a new AllRegs® functionality that makes historical Guide changes available. We are also implementing other enhancements to the Guide for your added convenience.
Enhancements to 2013 Servicer Success Scorecard Preview
January 22, 2013 - The 2013 preview version of your Freddie Mac Servicer Success Scorecard now provides additional detail to help you better understand your Scorecard results and servicing performance.
Reminder & Notices
Memorial Day Systems and Customer Support Schedule
Check out Freddie Mac’s Memorial Day systems and customer support schedule.
New Freddie Mac Standard Short Sale Online FAQs
Read the new FAQs about Freddie Mac’s requirements for the Standard Short Sale. They provide you with additional guidance as you continue implementing the new short sale offering.
New Standard Modification Interest Rate in Effect
As a reminder, Servicers must begin using a 4 percent interest rate when conducting new Standard Modification trial period plan evaluations on or after December 1, 2012.
The information found in the Single-Family News Center is not a replacement or substitute for information found in the Single-Family Seller/Servicer Guide and/or the terms of your Master Agreement and/or Master Commitment.