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Quality Control

Reliable and effective quality control (QC) programs are essential to your success in the mortgage industry. Organizations with a commitment to QC recognize that quality begins before an application is taken and continues throughout the entire mortgage origination process. To help make your QC experience with us productive and positive, we hope you will take advantage of the wide variety of reference guides, tools, and technology available to you on our website.

Pam Padgett, Vice President, Single-Family Quality Control Underwriting

Freddie Mac Single-Family Quality Control TipCast

Hear about our QC sample approach from Pam Padgett, Vice President, Single-Family Quality Control Underwriting.


Technology and Tools

  • Quality Control Information Manager (QCIM) – A secure web-based application enabling Seller/Servicers to manage performing and non-performing loan data through the post-funding QC process. QCIM is available to all Freddie Mac customers but is most valuable to those who have a large number of loan file requests and/or outstanding repurchase requests per month. For more information, please contact your Freddie Mac Loan File Delivery or Remedy Management contact.
  • Document Management System – Securely upload and submit imaged loan files to QC for review. The system is designed for sellers delivering less than 20 loan files for QC review each month.

QC and Fraud Prevention Best Practices

Learn how to develop and maintain a comprehensive QC program, improve loan quality, and mitigate fraud losses.

Reference Documents

Refer to the following documents to improve your understanding about how to handle loan data differences and key information about effective QC.


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