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Loan Selling Advisor® Hours of Operation

Normal System Hours of Operations:
8:00 a.m. – 8:00 p.m. ET, Monday through Friday business days

  • Mandatory Contract Execution Availability:
    8:15 a.m. – 5:00 p.m. ET, Monday through Friday business days
  • Best Efforts Contract Execution Availability:
    8:15 a.m. – 8:00 p.m. ET, Monday through Friday business days
  • WAC ARM Cash Contract Execution Availability:
    8:15 a.m. – 5:00 p.m. ET, Monday through Friday business days
  • Guarantor and MultiLender Execution Availability:
    8:00 a.m. – 8:00 p.m. ET, Monday through Friday business days

Customer Service:
8:00 a.m. – 8:00 p.m. ET, Monday through Friday
Call (800) FREDDIE and follow the steps outlined below:

  • Press 1 if you are a Freddie Mac Seller/Servicer
  • Press 4 for Loan Delivery
  • Enter your Seller/Servicer number

Loan Selling Advisor Login

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