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Q&A for Law Firms

  1. Will attorney fees and costs change?
  2. What is the Attorney Data Reporting (ADR) system?
  3. Who is responsible for reporting through the Attorney Data Reporting (ADR) system?
  4. What happened to the Designated Counsel Program (DCP)?
  5. Will Servicers get a list of law firms that Freddie Mac has objected to?
  6. How will a law firm know if it has received a “no objection” from Freddie Mac?
  7. How do I access the law firm training tutorial?
  8. Do I have to complete training more than once?
  9. When is a law firm eligible to begin providing default-related legal services for new referrals of Freddie Mac mortgages?
  1. Will attorney fees and costs change?
    Exhibit 57A, Approved Attorney Fees and Title Expenses, provides the maximum allowable amounts Freddie Mac will reimburse Servicers for attorney fees related to foreclosure, deed-in-lieu, and bankruptcy, for all reimbursement claims submitted on or after August 1, 2013.
  2. What is the Attorney Data Reporting (ADR) system?

    All law firms will use the ADR system hosted by Quandis, a vendor that currently manages the reporting of files managed by the current law firms. When a law firm receives its firm identification number, Quandis will assist with access and setup.

    • ADR requires one of the following browsers or browser plugins:
      • Windows® Internet Explorer 8 or later
      • Firefox Version 17 or later
      • Google Chrome Version 25 or later
      • Safari Version 5 or later

    If you experience difficulties installing a compatible browser or plugin, please contact your IT help desk. If you need further assistance, please contact Quandis support at
    949-525-9000, ext. 2 or adr.support@quandis.com.

  3. Who is responsible for reporting through the ADR system?
    The Servicer is responsible for ensuring that the law firm timely reports information on all Freddie Mac files it manages using the ADR system.
  4. What happened to the Designated Counsel Program (DCP)?
    The new requirements replace the existing DCP. Freddie Mac will continue to manage Freddie Mac Default Legal Matters referred to law firms prior to August 1, known as “Legacy Matters,” in accordance with current requirements. However, the requirements of Chapter 69 related to reporting, escalations, monitoring, management, suspension, and termination of law firms apply to all referrals, including Legacy Matters. All Legacy Matters in DCP will be migrated to ADR.
  5. Will Servicers get a list of law firms that Freddie Mac has objected to?
    No, Servicers will not get a list of law firms that Freddie Mac has objected to.
  6. How will a law firm know if it has received a "no objection" from Freddie Mac?
    Freddie Mac will send a Limited Retention Agreement to the law firm. The law firm must sign and return the Limited Retention Agreement to Freddie Mac. The law firm then can take the required training tutorial for new law firms.
  7. How does a law firm access the training tutorial?
    Law firms that successfully sign and return the Limited Retention Agreement will receive an automated email from Freddie Mac through the Servicer Attorney Tracking System (SATS) that includes the link to the training tutorial.
  8. Do I have to complete training more than once?
    Each law firm that received a "no objection" from Freddie Mac must complete training only once for each jurisdiction in which it is retained to handle Freddie Mac default-related legal matters. Law firms must complete all training modules.
  9. When is a law firm eligible to begin providing default-related legal services for new referrals of Freddie Mac mortgages?
    After the law firm has completed the training, Freddie Mac will sign the Limited Retention Agreement, and the firm will be eligible for referrals.

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