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Servicer Performance Profile

Simple meets powerful

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The Servicer Performance Profile (SPP) has been reimagined for a new user experience. It's a simple yet powerful tool to help you drive servicer portfolio performance. Its home of the Servicer Success Scorecard and Manager Series reports.

What You'll Find

A complete view of your portfolio performance in your Servicer Success Scorecard and in your Manager Series reports. You'll also be able to assess your performance as a Master Servicer, Servicing Agent (Subservicer), Interim Servicer and as a consolidated entity (as applicable).

Servicer Success Scorecard

Your key source to track and improve your servicing performance. It provides comprehensive monthly measurements to assess your results in the following categories:

  • Default Management Metrics (core and supplemental)
  • File Review Metrics
  • Investor Reporting Metrics

View and take action on your metric performance, trends, synthetic comparisons and ranking.

Manager Series Reports

Daily data available in summary and loan-level detail, to help you understand the current position of your servicing activities in the following areas:

Manager Series Reports
Default Reporting Repayment Plans Modifications Incentives
Timelines Liquidations Foreclosures REO



Servicer Performance Profile Login

Recent Enhancements

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See the tool in action – watch a short video

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