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Freddie Mac Standard Short Sale

To make the short sale process easier and quicker for Servicers, homeowners, home buyers, and others involved in a short sale transaction, Freddie Mac announced the Standard Short Sale and the Freddie Mac proprietary Obtain Valuation functionality. The requirements offer a more efficient decisioning process that eliminates extra steps for Servicers when helping struggling homeowners transition to more affordable housing and eligible home buyers purchase a home of their own.

For more information, read Single-Family Seller/Servicer Guide (Guide) Chapter 9204, Workout Options.


Eligibility and Servicer Delegation

Eligible Property Types

  • Primary residences, investment properties, or second homes.
  • Borrowers who are current or less than 31 days delinquent must occupy the mortgaged premises as their primary residence.

Borrower Eligibility

Every borrower is eligible to be considered for a short sale, provided:

  • The borrower has one of the eligible hardships in Guide Section 9202.2(a).
  • The sale is an arm's length transaction as defined in Guide Section 9208.7.
  • The borrower has listed the mortgaged premises for sale with a licensed real estate broker, who, in turn, must have listed the mortgaged premises on the Multiple Listing Service (MLS) covering the market in which the mortgaged premises is located for at least five consecutive days. The listing period must include at least one weekend (i.e., Saturday and Sunday). The listing must be in an "active" status for at least the five days immediately preceding the day on which the purchase offer is accepted by the borrower and submitted to the Servicer for approval. Refer to Section 9208.2 for additional detail.
  • The borrower did not enter into a program or arrangement where a third party takes the title to the mortgaged premises and arranges a short sale in exchange for a fee.

Additionally, borrowers who are current or less than 31 days delinquent must also:

  • Occupy the mortgage premises as a primary residence.
  • Have a monthly debt-to-income ratio greater than 55 percent (service members with Permanent Change of Station orders are exempt from this requirement).

Servicer Delegation

Servicers have delegated authority to approve a Standard Short Sale for:

  • Borrowers who are 31 days or more delinquent.
  • Borrowers who are current or less than 31 days delinquent, provided the borrower is experiencing one of the following eligible hardships:
    • Divorce or separation
    • Death of a borrower or primary wage earner
    • Borrower or dependent family member has a long-term or permanent disability
    • Distant employment transfer or relocation, including Permanent Change of Station orders for service members

If the borrower is current or less than 31 days delinquent and their hardship is other than one of the four listed above, Servicers may submit a short sale recommendation to Freddie Mac for approval.

Borrowers must meet all eligibility requirements in order for Servicers to approve a short sale.

Mortgage Insurance (MI) Delegation

Beginning January 16, 2015, you must refer to the “Delegated MI Companies” list in the Freddie Mac Service Loans application when preparing foreclosure sales on mortgages with MI policies.

  • Servicers can approve Standard Short Sales that are completed in accordance with the Guide without obtaining pre-approval from the participating MI companies.
  • Servicers can access the list of participating MI companies in the Service Loans application by selecting “Delegated MI Companies” link in the Home tab.
  • The list will be updated from time to time if MI companies are added or removed from the list.

Other mortgage and borrower eligibility requirements apply as noted in Guide Section 9208.2.

Solicitation and Documentation

Using a Borrower Solicitation Package, Servicers must solicit borrowers as early in the delinquency cycle as possible but no later than the 36th day after the due date of an unpaid monthly installment. Servicers must send the borrower at least one general solicitation no later than the 45th day after the due date of an unpaid monthly installment if quality right party contact and a resolution to the delinquency have not been achieved.  

Refer to Guide Section 9102.5 & 9201.2 for complete Solicitation requirements.

Trial Period Documents

  • Standard Modification Trial Period Plan Notice, located in Guide Exhibit 93, Evaluation Notices 


The borrower must submit a complete Borrower Response Package, as defined in Section 9102.5 & 9201.2, to the Servicer in order to be considered for a Freddie Mac Standard Short Sale.

The Borrower Response Package includes Form 710, IRS Form 4506T-EZ or 4506-T, and required income and hardship documentation.

Streamlined Short Sale

Unless otherwise required by applicable law, a borrower who is 90 days or more delinquent is eligible for a Streamlined Short Sale, under which the Servicer is not required to obtain the Borrower Response Package or to verify an eligible hardship when the property was not originated as an Investment Property Mortgage and:

  • The Borrower’s FICO® score is less than 620, or
  • The debt secured by the borrower’s mortgage has been discharged in a bankruptcy proceeding filed pursuant to Chapter 7 of the U.S. Bankruptcy Code.

Short Sale Transactions

Obtain Valuation

Servicers must request an estimated market value and minimum net proceeds via the Obtain Valuation tab in the Freddie Mac Service Loans application. The property valuation results provided by Freddie Mac to Servicers will include an estimated market value and minimum net proceeds with a "good through date."

To gain access to the new Obtain Valuation functionality, you must enroll for a new authorized user role, Workout – Specialist, in the Service Loans application by completing and submitting a new Authorized User Roles Form. The forms are:

  • Form 902, Freddie Mac Service Loans Application Authorized User Roles Form – For Use by Servicers Only or
  • Form 902SA, Freddie Mac Service Loans Application Authorized User Roles Form – For Use by Servicing Agents Only.

The Authorized User Role Forms have been updated to include the new user role. Visit the Service Loans Application Resource Center to complete and submit the appropriate forms.

Short Sale Offers

Servicers must:

  • Acknowledge receipt of the purchase offer within five business days.
  • Notify the borrower within five business days of receiving the purchase offer if there is outstanding information needed to evaluate the offer.
  • Respond with a purchase offer decision within 30 days of receipt of the purchase offer.

Short Sale Counteroffers

  • Servicers may only submit a counteroffer if the purchase offer is less than the minimal net proceeds.
  • The borrower must respond to the Servicer's counteroffer within five business days of the date the counteroffer is received.
  • The Servicer must respond to the borrower within 10 business days of receiving the borrower's response to the counteroffer.

Refer to Guide Section 9208.6 for complete requirements.

Short Sale Affidavit Document

  • Short Sale Affidavit, located in Guide Exhibit 97. – Updated January 2018
    • Servicers must obtain a short sale affidavit when requiring parties to the transaction to attest that the sale constitutes an "arm's length" transaction.
    • Servicers may use Guide Exhibit 97, Short Sale Affidavit, or a customized equivalent that contains the same level of specificity as the template.

Workout Prospector

Servicers must continue using Workout Prospector® to submit short sale transactions to Freddie Mac.


Servicer Incentives

  • $2,200 will be paid upon successful completion of the borrower's short sale.

Borrower Incentives

  • Borrowers may be paid up to $3,000 to help with relocation expenses after a completed short sale has been received.
  • If a Servicer is aware that the borrower has received relocation assistance funds from a third party, Freddie Mac will pay the difference up to $3,000.
  • Servicers may in their discretion offer the borrower additional financial incentives from their own funds to complete the short sale, but Servicers cannot deduct this payment from the short sale proceeds.

Subordinate Lien Holder Incentives

  • Payment of up to an aggregate of $6,000 to subordinate lien holders will be offered in exchange for releasing each subordinate lien, extinguishing the underlying debts, and waiving the right to pursue the deficiency.

Real Estate Broker Commissions

  • Unless a real estate broker's sales commission exceeds six percent of the homeowner's mortgage, Servicers cannot renegotiate a lower sales commission.

Additional Resources

* To access this secure resource, you must use your Servicing Technology Tools ID and password. If you do not have one, you can request one using the Servicing Technology Tools Sign Up Form.


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