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Freddie Mac Loan Advisor Suite®

A Brighter Idea

in Loan Production
From origination to closing and beyond, our innovative suite of tools can save you and your borrowers time and money, every step of the way.

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Smart. Simple. Trusted.®

Screen shot of the Loan Advisor Suite interface
Access Freddie Mac Loan Advisor Suite®

Confidence Delivered

With Loan Advisor Suite, anything is possible.

We're using big data and advanced analytics to create powerful enhancements to better meet your needs:
automated collateral evaluation, automated assessments for borrowers without credit scores, immediate certainty for collateral rep and warranty relief, and coming soon automated asset and income validation.

We’re building tools to help you cut costs and give you rep and warranty relief sooner in your loan manufacturing process.

We’ve designed Loan Advisor Suite with lenders to give you greater certainty, usability, reliability and efficiency.
It's a simpler, better way to do business.

More Tools

Access powerful solutions for every stage of the loan production process.

More Loans

Increase output with automated data management and user-friendly controls.

Less Risk

Get alerted to loan issues and take action the moment
they occur.


Your Risk Reduction Toolbox

Get the job done with our integrated set of online tools.

Loan Product Advisor®

Enhanced Underwriting Workflow

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Loan Collateral Advisor®

Accurate Valuations

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Loan Quality Advisor®

Eligibility Evaluated

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Loan Closing AdvisorSM

Closing Confidence

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Loan Selling AdvisorSM

Delivering Results

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Loan Coverage Advisor®

Complete Loan Management

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Quality Control AdvisorSM

Post-Funding Loan Review

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Business Intelligence

Relevant Data

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Correspondent Assignment Center

Our innovative service simplifies data sharing between correspondents and aggregators.
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Ease Every Step of the Way

We have tools and information for each stage in the loan manufacturing process.

Originate & Underwrite

Find information on our mortgage, credit requirements, underwriting, fraud prevention, quality control and more.

Sell & Deliver

Get details on our pricing, sales options, delivery requirements, document custody, selling system and ULDD training.

Servicing

Find information on the Servicing Success Program, default management, investor reporting and our wide range of powerful servicing tools.


 

Learning Center

Everything you need to get started and get the most from our entire suite of products.

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Hours of Operation

Standard business hours are Monday through Friday. We are closed on Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. For a complete list of holiday hours, please see our Freddie Mac Holiday Schedule.

Customer Support Hours Hours (EST)

Loan Product Icon Loan Product Advisor

8am - 9pm

Loan Collateral Advisor Icon Loan Collateral Advisor

8am - 8pm

Loan Quality Icon Loan Quality Advisor

8am - 8pm

Loan Closing Advisor Icon Loan Closing Advisor

8am - 8pm

Selling System Icon Loan Selling Advisor

8am - 8pm

Loan Coverage Advisor Icon Loan Coverage Advisor *

8am - 8pm

Quality Control Advisor Icon Quality Control Advisor *

8am - 8pm

Business Intelligence Icon Business Intelligence

8am - 6pm

Correspondent Assignment Center

8am - 8pm

*For additional support with Loan Coverage Advisor, please contact your Freddie Mac Account Representative or contact Customer Support Contact Center (800-FREDDIE).

Application Availability Hours (EST)/Days

Loan Product Icon Loan Product Advisor

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

Loan Collateral Advisor Icon Loan Collateral Advisor

24 Hours
Sun - Sat

Loan Quality Icon Loan Quality Advisor

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

Loan Closing Advisor Icon Loan Closing Advisor

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

Selling System Icon Loan Selling Advisor

8am - 8pm
Mon - Fri

Mandatory Contract Execution

8:30am - 5pm
Mon - Fri

Best Efforts Contract Execution

8:30am - 8pm
Mon - Fri

WAC ARM Cash Contract Execution

9am - 5pm
Mon - Fri

Guarantor and MultiLender Execution

8am - 8pm
Mon - Fri

Loan Coverage Advisor Icon Loan Coverage Advisor

24 Hours
Sun - Sat

Quality Control Advisor Icon Quality Control Advisor

7am – 11pm
Mon - Fri
9am - 9pm
Sat
11am - 9pm
Sun

Business Intelligence Icon Business Intelligence

5:30am - 2am
Mon - Thu
5:30am - 8pm
Fri
12pm - 11pm
Sat
11am - 2am
Sun

Correspondent Assignment Center

5:30am - 2am
Mon - Fri
5:30am - 11pm
Sat
11am - 2am
Sun

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