For help or information regarding a topic, please contact the appropriate group below. Otherwise, try the Self-Help links on the right.

Shareholders

If you have questions about lost stock certificates, change of address, or account status:

  • Contact by Phone/Email
    Computershare Trust Company, N.A.
    877-373-6374
    https://www-us.computershare.com/investor/#contact
    (Computershare is Freddie Mac's transfer agent)
  • Contact by Mail
    Computershare Investor Services
    P.O. Box 43006
    Providence, RI 02940-3006
    United States of America
  • Overnight Deliveries
    Computershare Investor Services
    150 Royall Street - Suite 101
    Canton, MA 02021
    United States of America

Homebuyers and Real Estate Professionals

If you have questions about Freddie Mac's foreclosed homes:

  • Contact by Phone/Email
    HomeSteps
    (800) 972-7555
    https://www.homesteps.com
  • Contact by Mail
    HomeSteps
    Attn: Customer Service
    6555 Excellence Way
    Plano, TX 75023

Homeowners

If you have questions about getting help with your mortgage:

  • Contact by Phone/Email
    Customer Contact Center
    1 (800) FREDDIE or (800) 373-3343
    Press #2 for a customer service representative.

Investors

If you have questions about debt products:

  • Contact by Phone/Email
    Investor Relations Department
    (571) 382-4732
    [email protected]
  • Contact by Mail
    Freddie Mac
    Attn: Investor Relations Department
    8100 Jones Branch Drive
    McLean, VA 22102-3110

If you have questions about mortgage-backed securities:

  • Contact by Phone/Email
    Investor Inquiry
    (800) 336-3672
    Press #1 for a customer service representative. [email protected]

Members of the Media

If you have questions about Freddie Mac:

  • Contact by Phone/Email
    Corporate Communications
    (703) 903-3933
    [email protected]
  • Contact by Mail
    Corporate Communications
    8200 Jones Branch Drive
    McLean, VA 22102-3110

Shareholders or Others

If you have questions about financial results, Freddie Mac, common or preferred stock:

  • Contact by Phone/Email
    Investor Relations Department
    (571) 382-4732
    [email protected]
  • Contact by Mail
    Freddie Mac
    Attn: Investor Relations Department
    8100 Jones Branch Drive
    McLean, VA 22102-3110