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Contact Information

For help or information regarding a topic, please contact the appropriate group below. Otherwise, try the Self-Help links on the right.

If You Are AWith Questions AboutContact by Phone/EmailContact by Mail
Shareholder
  • Lost Stock Certificates
  • Change of Address
  • Account Status
Computershare Trust Company, N.A.
(877) 373-6374
https://www-us.computershare.com/investor
(Computershare is Freddie Mac's transfer agent)
Computershare Trust Company, N.A.
c/o Freddie Mac
P.O. Box 505000
Louisville, KY
40233-5000

Overnight Deliveries:
462 South 4th Street
Suite 1600 Louisville, KY 40202
Homebuyer or
Real Estate Professional
Freddie Mac's Foreclosed Homes HomeSteps
(800) 972-7555
https://www.homesteps.com
HomeSteps
Attn: Customer Service
5000 Plano Parkway
Carrollton, TX 75010
Homeowner Getting Help with Your Mortgage Customer Contact Center
1 (800) FREDDIE or (800) 373-3343
Press #2 for a customer service representative.
 
Investor in Freddie Mac Debt Products Debt Products

Investor Relations Department
(571) 382-4732
shareholder@freddiemac.com

Freddie Mac
Attn: Investor Relations Department

8100 Jones Branch Drive
McLean, VA 22102-3110
Investor in Freddie Mac Mortgage-backed Securities Mortgage-backed Securities Investor Inquiry
(800) 336-3672
Press #1 for a customer service representative. investor_inquiry@freddiemac.com
 
Member of the Media Freddie Mac Corporate Communications
(703) 903-3933
corprel@freddiemac.com
Corporate Communications
8200 Jones Branch Drive
McLean, VA 22102-3110
Shareholder or Other
  • Financial Results
  • Freddie Mac
  • Common Stock
  • Preferred Stock
Investor Relations Department
(571) 382-4732
shareholder@freddiemac.com
Freddie Mac
Attn: Investor Relations Department

8100 Jones Branch Drive
McLean, VA 22102-3110