Freddie Mac is a government-sponsored enterprise chartered by Congress to provide a continuous flow of funds for residential mortgages. We achieve our public purpose by purchasing, securitizing, and investing in home mortgages, in effect acting as a conduit between the residential mortgage market and the investment community. We may receive personal information about you in the ordinary course of carrying out our business. We are committed to protecting the privacy of this information.
This policy describes the types of personally identifiable information we receive and maintain in the ordinary course of business (Covered Information) and what we do with that information. This policy also describes how we safeguard that information. Freddie Mac may provide links to third-party websites which have differing privacy and security practices. The policy does not apply to information that may be collected by third parties through websites that link to or from this website.
Our website is not directed to individuals under the age of 13. We do not knowingly collect any information from children under the age of 13. If we become aware that information is or has been submitted by or collected from a child under the age of 13, we will delete that information.
If you visit this website to read or download information, we collect and store the following information: the name of the domain and host from which you access the Internet, such as aol.com; the Internet protocol address of the host server you are using, such as ww3.aol.com; the name and version of your Web browser, such as Internet Explorer; the date and time you access this website; and if you came to us through a link from some other website, the Internet address of the website from which you linked to us.
Some parts of this website may use a "cookie," which is a small file that is placed on your computer or other internet-connected device. The cookie used for this website captures no personally identifiable information. This website may use a cookie in order to log which pages you visit on the website or to provide certain features during your visit to the website. You can set your browser to refuse to accept cookies; however, some features of the website may not function properly if you do this.
If you enter information into a financing or affordability calculator offered on this website (such as income, the down payment you want to make, the length of a loan you want or the price of a home you have in mind), that information is not seen or received by Freddie Mac. Your computer performs the calculator's functions and the results are displayed in your browser.
Freddie Mac has administrative, technical and physical safeguards to protect the security and confidentiality of Covered Information that we receive, transmit and maintain, including computer files and documents that contain the information. Our standards are designed to:
We restrict access to Covered Information to those who need to know the information for our business purposes. We destroy, erase, or make unreadable such information prior to disposal as required by applicable law. Our policies and our agreements with third parties require appropriate security and confidentiality standards to protect the confidentiality of Covered Information (including Website Visitor Information) and prohibit its unlawful disclosure.
We strive to maintain a high standard of security and privacy. However, no information can be guaranteed to be completely secure, and we make no such warranty or guarantee. In addition, we do not commit to protecting publicly available or non-confidential information except as may be required by applicable law or regulation.
In connection with the federal Making Home Affordable program, Freddie Mac provides a web form and related self-service tool on Freddiemac.com that enables individual borrowers to determine whether or not Freddie Mac owns their mortgage (the "Look-up Tool"). In order for Freddie Mac to be able to respond to those inquiries, individuals are asked to provide information that includes the last four digits of their Social Security Number, first name, last name, property-related information and contact information.
Freddie Mac uses and discloses the information (excluding Social Security Number) collected via the Look-up Tool only (i) to respond to the individual's inquiry, (ii) to provide services and fulfill Freddie Mac's obligations under the federal Making Home Affordable program and similar programs, and (iii) in connection with other loss mitigation activities. All information that you enter into the Look-up Tool is transmitted from the Look-up Tool to Freddie Mac via an encrypted communication channel.
We do not store, use or distribute the last four digits of your Social Security Number collected via the Look-up Tool for any purpose other than to respond to the inquiry.
We reserve the right to change this policy in the future. Any changes to this policy will be posted on this section of the website. When this policy is updated, the date of the 'Last updated' will appear at the bottom of this page. In addition, a copy of this policy is available upon request by writing to Freddie Mac, Chief Privacy Officer, 8200 Jones Branch Drive, Mailstop 434, McLean, Virginia 22102-3110 or by sending an email to email@example.com.
If you have a question about the way your information is used or about our information practices, please contact us by sending an email to firstname.lastname@example.org.
Last Reviewed: November 14, 2017