Contact Information
For help or information regarding a topic, please contact the appropriate group below. Otherwise, try the Self-Help links on the right.
Shareholders
If you have questions about lost stock certificates, change of address, or account status:
- Contact by Phone/Email
Computershare Trust Company, N.A.
(877) 373-6374
https://www-us.computershare.com/investor
(Computershare is Freddie Mac's transfer agent) - Contact by Mail
Computershare Trust Company, N.A.
c/o Freddie Mac
P.O. Box 505000
Louisville, KY
40233-5000
Overnight Deliveries:
462 South 4th Street
Suite 1600 Louisville, KY 40202
Homebuyers and Real Estate Professionals
If you have questions about Freddie Mac's foreclosed homes:
- Contact by Phone/Email
HomeSteps
(800) 972-7555
https://www.homesteps.com - Contact by Mail
HomeSteps
Attn: Customer Service
6555 Excellence Way
Plano, TX 75023
Homeowners
If you have questions about getting help with your mortgage:
- Contact by Phone/Email
Customer Contact Center
1 (800) FREDDIE or (800) 373-3343
Press #2 for a customer service representative.
Investors
If you have questions about debt products:
- Contact by Phone/Email
Investor Relations Department
(571) 382-4732
[email protected] - Contact by Mail
Freddie Mac
Attn: Investor Relations Department
8100 Jones Branch Drive
McLean, VA 22102-3110
If you have questions about mortgage-backed securities:
- Contact by Phone/Email
Investor Inquiry
(800) 336-3672
Press #1 for a customer service representative. [email protected]
Members of the Media
If you have questions about Freddie Mac:
- Contact by Phone/Email
Corporate Communications
(703) 903-3933
[email protected] - Contact by Mail
Corporate Communications
8200 Jones Branch Drive
McLean, VA 22102-3110
Shareholders or Others
If you have questions about financial results, Freddie Mac, common or preferred stock:
- Contact by Phone/Email
Investor Relations Department
(571) 382-4732
[email protected] - Contact by Mail
Freddie Mac
Attn: Investor Relations Department
8100 Jones Branch Drive
McLean, VA 22102-3110